Paying your water bill is an essential task for any homeowner or renter. With the City of Chino, paying your water bill online is a quick and easy process. In this article, we’ll walk through everything you need to know about paying your City of Chino water bill online.
Overview of City of Chino Water Billing
The City of Chino Utility Billing Services Division handles water, sewer, storm drain, and trash collection billing for residents and businesses in Chino, CA. Water bills are typically sent out bi-monthly.
You have several options for paying your City of Chino water bill:
- Online
- By phone
- By mail
- In person at City Hall
- Drop box at City Hall
Paying online is often the most convenient option. Below we’ll go through the steps for paying your water bill on the City of Chino website.
Benefits of Paying Your Water Bill Online
Paying your City of Chino water bill online has several advantages
- It’s fast and easy – the whole process takes just a few minutes
- Access your account anytime – pay your bill from anywhere, 24/7
- Auto-pay options – set up recurring payments so you never miss a bill
- Paperless billing – reduce clutter and help the environment
- Payment history – view past bills and payments in your account
- Account management – update account and payment information
Paying online helps you save time and gives you more control over the process.
How to Pay Your Water Bill on the City of Chino Website
Follow these simple steps to pay your water bill online with the City of Chino
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Go to www.onlinebiller.com/chino_city. This is the City’s official water bill payment website.
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Click on “Pay My Water Bill” in the top menu.
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Enter your account number and zip code. Your account number can be found on your paper bill.
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Click “Continue” to proceed to the login screen.
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If you already have an online account, log in with your username and password. If you don’t have an account, click “Register” to set one up. Creating an account allows you to store payment information and view billing history.
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On the payment page, enter the amount you wish to pay. You can pay the total amount due, make a partial payment, or pay a different amount.
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Enter your payment information. You can pay with a credit card, debit card, or electronic check.
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Review the payment details and click “Continue” to process the payment.
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You’ll see a confirmation page when the payment goes through successfully. You can also choose to receive confirmation emails for added record keeping.
And that’s it! The payment will be applied to your account immediately. You can log in anytime to view your balance and payment history.
Setting up recurring payments through the website is also an option to stay on top of your bill.
Tips for Paying Your Water Bill Online
Here are some tips to make paying your City of Chino water bill online even easier:
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Update your account information – keep your email, phone number, and payment methods up to date in your online account.
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Set payment reminders – schedule calendar reminders so you remember when your bill is due.
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Go paperless – reduce clutter and waste by opting out of mailed paper bills.
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Pay early – submit your payment a few days before the due date to avoid late fees.
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Check your balance – log in periodically to check your account balance and payment history.
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Call for help – if you have any trouble with the website, call the utility billing department for assistance.
Paying your water bill online is usually the fastest, most convenient way to take care of this essential task as a Chino resident. Follow the steps above to pay on the City of Chino website and take control of your water billing account. Consistent on-time payments will keep your service running smoothly.
City of Chino Utilities
The City of Chinos Utility Billing Services Division collects funds to support the operations of the Citys water, sewer, and storm drain systems, along with collecting funds for:
- Contracted sewage treatment
- Refuse collection
- Recycling
- Business licenses
Holiday Closure: December 24, 2024 – January 1, 2025
*Please note that in observance of the holidays, City Hall will be closed between December 24, 2024, and January 1, 2025, reopening on January 2, 2025. Due to the holidays, trash collection will be delayed by one day for all residents for the weeks of December 25th and January 1st.
During the holiday closure, you may still make your payment online, over the phone using our automated service, or using our City Hall payment drop box.
Online Bill Pay is available for utility account holders. All other utility services are available at City Hall Monday through Friday from 7:30 am to 5:30 pm.
Utility customer service is also available via phone at 909-334-3264 during regular work hours.
If you have a utility emergency after regular work hours with your water or sewer service, call the Chino Police Dispatch Center at 909-628-1234 to have City personnel respond.
Mark Holmes (Water Advisor, City of Chino Valley)
What does Chino’s utility billing services division do?
The City of Chino’s Utility Billing Services Division collects funds to support the operations of the City’s water, sewer, and storm drain systems, along with collecting funds for: *Please note that in observance of the holidays, City Hall will be closed between December 24, 2024, and January 1, 2025, reopening on January 2, 2025.
Does Chino Hills provide water and sewer services?
The City of Chino Hills provides high quality water and sewer services. For trash services, the City contracts with Waste Management (WM), which bills customers directly.
What is city of Chino online Quickpay?
City of Chino Online QuickPay enables you to: View your most recent account balance. Conveniently make a payment with no enrollment or signup required. Use Credit/Debit cards to make payments. Please enter your City of Chino account number and service address as they appear on your bill to proceed with your payment.
Does Chino have water service?
As of February 1, 2023, through February 1, 2024, The City of Chino discontinued water service to 1,150 customers for nonpayment. Southern California Edison (SCE) provides electric utility services to the City of Chino. SCE offers 24-hour customer service to provide convenient support for their customers.
What can I do with a Chino account?
Manage notification subscriptions, save form progress and more. Pay bills and fees online to the City of Chino.