Paying your utility bill can be a tedious task. But the City of Chandler has made the process simpler than ever by providing a convenient online utility bill payment system. As a Chandler resident, you can now securely pay your water sewer trash, and other city utility bills from the comfort of your home in just a few clicks. In this article, we’ll walk through how to use the City of Chandler’s online utility bill pay and highlight key benefits that make it an essential tool for local homeowners and renters.
Getting Started with Online Bill Pay
To get started with online bill payment in Chandler, you first need to have an account set up with the city’s Utility Services department This can easily be done on their website at utilityservices.chandlerazgov. You’ll enter some basic contact and address information to create a login for your account.
Once your account is established, you can either make a one-time payment or set up recurring payments to be made automatically each month The site accepts major credit cards and e-checks with no additional fees. You’ll also have access to review your payment history and billing statements once logged in
The city rolled out this improved online payment system in partnership with Invoice Cloud. It’s designed to be quick, easy and secure – exactly what residents expect in 2022. No more mailing payments or driving downtown to drop off a check. Now your Chandler utility bill can be paid entirely online in just a few minutes each month.
Key Benefits of Paying Online
There are many great reasons why Chandler homeowners and renters should take advantage of the city’s online bill pay option:
Convenience
You can pay at any time of day, on any device – phone, tablet, laptop or desktop. No need to worry about getting to the post office before 5pm or waiting in line at city hall. Payments can be made in your pajamas on a Sunday morning if you prefer!
Payment Reminders
When you set up recurring payments, you’ll receive email reminders ahead of your next scheduled payment date. No more late fees because you forgot when the bill was due. The system helps you stay on track.
Access Billing History
Your full account history and past statements are available online at any time. Easily monitor your utility usage and charges month-to-month.
Auto Pay Discounts
Like many utility companies, Chandler offers a discount for customers who enroll in auto pay. That’s right – save money by paying your bill! Auto debit payments are secure and ensure you never miss a payment.
Paperless Billing
Go green by opting out of mailed paper statements. Reduce waste and clutter by accessing your bills digitally through the online payment portal.
Mobile Accessibility
The online payment platform is fully mobile-optimized. Pay bills on the go from your smartphone or tablet, no matter where you are.
Improved Security
Online payments are more secure than mailing checks which can become lost or intercepted. The city’s payment site is encrypted and your information is protected.
What Services Can I Pay Online For?
Chandler’s online utility billing system covers payment for these common city services:
- Water utility charges
- Sewer billing
- Municipal trash and recycling fees
- Tax and license payments
- Traffic citations
- Pet licenses
- Building permits
- Business licenses
- Municipal court fines
Essentially anything invoiced through the city’s Utility Billing department can now be paid seamlessly online. It’s so quick and easy, you’ll wonder why you ever paid bills any other way!
How Do I Sign Up?
Signing up to access Chandler’s online utility bill pay is easy and only takes a few minutes. Just follow these steps:
- Visit utilityservices.chandleraz.gov
- Click “Register” in the top menu
- Enter your account number, address, email, and create a password
- Agree to the terms and click “Submit”
Once your registration is processed, you’ll receive a confirmation email with a verification link. Click the link to complete your sign-up. Then you can start paying bills immediately as a registered user.
Be sure to save the site as a bookmark or favorite for quick access whenever you need to pay a bill or check your account. For help with registration or login issues, give the City of Chandler Utility Billing department a call at (480) 782-2280.
Is My Information Secure?
Absolutely! The City of Chandler takes data security extremely seriously to protect customer information. When making online payments, you’ll be directed to Invoice Cloud which utilizes the latest encryption technology to keep your data safe.
Your credit card and bank account numbers are never stored on the city’s servers. Each online payment is processed via a secure connection. You can pay with confidence knowing your sensitive account information is not at risk.
Only you can access your registered account profile. Reset password links are only sent to the email you provide at registration. So be sure to choose a strong password and keep it protected.
Make Utility Bill Payment a Breeze
Paying monthly bills will never be the most exciting task. But the City of Chandler has simplified the process with an easy-to-use online payment option that saves time and headache. Now residents can pay in seconds without the hassle of mailing payments or making a trip to city hall.
If you’re not already taking advantage of Chandler’s online bill pay system, get signed up today! It will make staying on top of those utility and other city invoices much less of a chore. And you may even keep more money in your pocket with paperless billing discounts and by avoiding late fees. Pay bills in your pajamas or track your monthly usage 24/7 – convenience is just a click away.
Water & Wastewater Rate Information
Fees for water and wastewater services:
New accounts and transfers must be handled in person at the Billing Office.
New or existing customers wishing to transfer service to a new location are required to complete the New Service Application and bring it, along with a valid picture ID, with them to establish service. Rental customers are also required to show a copy of their lease or rental agreement; homeowners are also required to show a copy of the purchase agreement or closing disclosures. Separate deposits are required to establish water and wastewater services – find out more here.
Careers in Public Works and Utilities | City of Chandler, AZ
What services does Chandler utility services offer?
The Chandler Utility Services team is prepared to help with flexible payment plans and potential outside agency assistance. You now have the option to schedule an appointment for a variety of services. Skip the line by scheduling an appointment.
How do I register with the city of Chandler’s utility billing system?
Check your email account and open the email from the City of Chandler. Select the confirmation link in the email to complete the registration process. You are now a registered with the City’s utility billing system. Thank you!
What is Chandler’s online payment portal?
Chandler’s Online Payment Portal offers residents an easy, safe and convenient method to view and pay their bills online. No registration is required for “One Time Pay,” the fastest way to pay online and confirm payment. Pay options include Check, Visa, MasterCard, American Express, Discover and Google & Apple Pay.
How does Chandler’s utility billing system work?
Skip the line by scheduling an appointment. Chandler’s utility billing system makes it easy to manage your account, access your information, and pay your bill via the method that is most convenient for you. The advanced features are accessible 24 hours a day, seven days a week, from your computer or mobile device.
How do I pay my utility bill?
Be sure to have your account number and customer number available. These numbers can be found on your billing statement. From any page on the City website, select the blue “Pay My Bill” tab in the upper right portion of the screen. Or you can select “Pay My Utility Bill” from the pull-down menu. Are you making a One Time Payment?
How do I add a donation to my utility bill?
You can add $1, $2 or $5 to your Utility Services payment and your donation will automatically be applied to the A-OK program. To add a fixed dollar donation to your monthly bill of any amount, please call the Utility Services Division directly at 480-782-2280. We appreciate you helping to make the lives of your neighbors a little better.