Having access to clean, reliable drinking water is something we often take for granted But maintaining water infrastructure and treatment requires significant resources. As a resident of Camden, New Jersey or Camden, South Carolina, it’s important to understand your responsibility for paying monthly water bills issued by the city This comprehensive guide will walk you through all the details on reading and paying your Camden water utility bill correctly and on time.
Overview of City of Camden Water Service
The City of Camden provides water service to all residential and commercial customers within city limits This includes
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Treatment of raw water at the local water plant
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Distribution of potable water via underground mains and pipes
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Ongoing maintenance and repairs of water infrastructure
The city bills for water usage and service each month. As a customer, you must pay your Camden water bill by the due date to avoid penalties or disruption of service.
Breaking Down Your City of Camden Water Bill
When you receive your monthly Camden water bill, here are some key elements to look for:
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Water Usage – Your metered water consumption each month determines this charge based on rate tiers. Look for units in CCF or gallons.
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Service Charge – Fixed monthly fee that helps cover infrastructure costs.
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Sewer – Many cities combine sewer and stormwater fees.
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Taxes & Fees – Additional charges like utility user taxes or franchise fees.
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Other – Penalties, service fees or prior balances will be listed separately.
Carefully review all monthly charges before submitting payment. Contact the city utility billing department with any questions.
Payment Options for City of Camden Water Bills
The City of Camden offers several ways to pay your monthly water bill conveniently:
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Online – Secure payment portal to debit payments from bank account or credit/debit card.
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Phone – Call the automated payment system and follow prompts.
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Mail – Send check or money order with your bill stub to the payment address.
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In-Person – Visit the designated city office to pay by cash, check or card.
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Auto Pay – Enroll to have payments automatically deducted each month.
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Drop Box – Many cities have 24-hour drop boxes to leave check/money order payments.
Choose the option that fits your needs and watch for processing times.
Avoid Late Fees and Water Shutoff
City of Camden water bills must be paid by the due date printed on your statement, generally 20-30 days after billing. Expect a late fee around 10% if the balance is unpaid after the deadline.
Failing to pay your water bill after multiple notices can result in water service interruption. Shutoff and reconnection involves fees. Avoid this major inconvenience by paying on time.
Payment Assistance Programs
If you’re struggling to keep up with water bills, Camden may offer payment assistance programs or arrangements for accounts in good standing. Reach out to explain your situation and see what options they can provide.
There are also non-profit organizations that help qualified residents facing utility hardship. Do your research so you can find an appropriate solution and keep your water on.
Contact City of Camden for Water Bill Help
Utility billing processes can be confusing. Don’t hesitate to call or visit your City of Camden water department with any questions about charges, payment options, or if you need help paying your bill on time. Their customer service team is there to ensure community members have access to water services.
Summary
Paying your monthly city water bill is an important responsibility. The City of Camden aims to make the process straightforward for all customers through diverse payment methods and assistance programs. Understanding your charges, avoiding late fees, and contacting the city for guidance contributes to positive experiences with this essential utility service.
Helpful Links for Residents
PUBLIC NOTICE (February 1, 2023): Rising energy demand has resulted in a significant increase in fuel needs (natural gas) for power generation. In July 2022, the City of Camden implemented a per kilowatt hour Purchase Power Adjustment Surcharge (PPA) on all electric usage. The current PPA rate is $0.015 per kilowatt hour.
NEED HELP UNDERSTANDING YOUR UTILITY BILL?
– Automatic Bank Draft**(see right)– Pay Online– In Person – Camden City Hall – 1000 Lyttleton Street – Finance Dept/Drive Thru Window Monday-Friday 8:15 am – 5:00 pm (except holidays) – Drive-up Night Deposit Box – located at the parking lot entrance – Night Deposit Box – located on the porch entrance of the Finance Dept – U.S. Postal Service (by mail)
Free service – No additional fees | No waiting in lines – saves time
No check to remember to write | No envelope or stamp required
Receive monthly bill as usual | Drafted on Due Date
Download and print the Bank Draft Payment Form, complete and bring to City Hall with a voided check. Or, complete and email to Shannon Roach, [email protected], with a photo of a voided check. Please make sure that routing and account numbers are clearly visible.
An increase in water and sewer bills could be coming for Camden residents
FAQ
How do I pay my Camden County water bill?
Where do I pay my water bill in Laurel Mississippi?
How can I pay my Camden water bill?
To pay your Camden Water bill, make a one-time payment on our secure site. You can also view your transaction history. If you don’t have a user account, create a new one in a few minutes using the 4 easy steps. All you need is your account number and information for the payment method you want to use.
Does Camden City offer online billing & payment services?
Manage your bills effortlessly with Camden City’s convenient online billing and payment services. Discover hassle-free payment options for a seamless experience.
How do I get a bill credit in Camden?
Requests to initiate service must be in person. Please call 803-432-2421 for questions about your bill or report a power outage. City of Camden utility customers may qualify for a monthly bill credit of $25.00.
Does Camden have a fire hydrant flush?
Each year, the City of Camden flushes its water distribution (pipeline) system to help ensure that our customers continue to receive high-quality water service. American Water, the City’s contracted water service provider, will be conducting fire hydrant flushing for approximately 10 weeks, during the hours of 8 a.m. to 4 p.m.
Does Camden have a senior rate credit?
City of Camden customers are required to confirm their status at least once per year. A customer is entitled to one Senior Rate Credit per month, regardless of the number of accounts held by the customer. If you are having difficulty paying your utlity bill, there are a variety of community resources availalbe to assist.
What does the utility billing department do?
This department is responsible for the billing and collection of all utility bills. All requests for utility service on residential and commercial customers start here, along with business license requests and payment of building permits. Requests to initiate service must be in person.