Paying your utilities bill is an essential part of being a responsible resident in any city. In Bloomington, Illinois and Bloomington, Indiana, there are a few different options for paying your utilities bill conveniently. In this article, we’ll walk through the step-by-step process for paying your utilities bill online, by phone, by mail or in person in both Bloomington, IL and Bloomington, IN.
Paying Your Utilities Bill in Bloomington, IL
The City of Bloomington, IL provides electric, water, sewer and sanitation utilities to residents and businesses. You’ll receive a monthly utilities bill that you can pay through several methods:
Pay Online
The easiest way to pay your Bloomington utilities bill is online through the City’s secure payment portal, Simply go to www,bloomingtonil,gov/departments/finance/hub-utility-billing and click on “Pay Bill” You’ll be redirected to the payment portal where you can enter your account number and set up an online profile if it’s your first time using the system
You can pay by credit card, debit card or e-check. There is a convenience fee for paying by card. Make sure to retain your confirmation number after payment is completed.
Pay by Phone
Call (309) 434-2260 to pay your Bloomington utilities bill over the phone using the automated system You’ll need to enter your account number and card information, The phone line is available 24/7
Pay by Mail
You can mail in a payment to City Hall by sending your utilities bill stub along with a check or money order made payable to “City of Bloomington.” Be sure to mail it at least 5 business days before the due date to:
City of BloomingtonAttn Utilities Billing109 E Olive StPO Box 3157Bloomington, IL 61702
Pay in Person
Bring your utilities bill stub and payment to the Utilities Billing Office on the 2nd Floor of City Hall, located at 109 E. Olive St. You can pay with cash, check, money order or credit/debit card. The office is open Monday-Friday from 8AM to 5PM, except on City holidays.
Payment Assistance Programs
If you’re having trouble paying your utilities bill, the City offers financial assistance programs and flexible payment plans. Contact the Utilities Billing Office for more information.
Paying Your Utilities Bill in Bloomington, IN
The City of Bloomington, Indiana provides water, sewer and sanitation services to local residents and businesses. You’ll receive a monthly bill from the City Utilities department that you can pay through these methods:
Pay Online
The easiest way to pay is through the City’s online payment portal at https://esuite.bloomington.in.gov/esuite.utilities. You’ll need to create an online profile with your account number. Then you can securely pay by credit/debit card or e-check.
Pay by Phone
Call toll-free 1-877-879-9883 to pay through the automated phone system anytime 24/7. You’ll need to enter your account number and card details.
Pay by Mail
Detach the payment stub from your paper bill and mail it along with a check or money order payable to “City of Bloomington Utilities.” Send to:
City of Bloomington Utilities
PO Box 2500
Bloomington, IN 47402
Allow 5 business days for delivery before the due date.
Pay in Person
You can pay your bill in person at the Utilities Service Center located at 600 E. Miller Dr. Bring your payment stub and cash, check or card. The service desk is open Monday-Friday from 6AM-8PM. There is also a drop box available 24/7.
Payment Plans and Assistance
If you’re having trouble paying your bill, contact the Utilities Customer Service team at (812) 349-3930 or [email protected] to set up a payment plan or apply for financial assistance.
Avoid Late Fees and Disconnection
To avoid late fees and possible disconnection of your utilities, be sure to pay your bill in full by the due date listed. If your service is disconnected due to non-payment, there will be a reconnection fee that must be paid along with the past due amount before service is restored.
Paying your utilities bill on time is a civic responsibility that keeps essential services running smoothly for your community. By paying online, phone, mail or in person, residents of Bloomington, Illinois and Indiana can easily take care of this essential chore. Reach out to your respective City utility department if you need assistance or flexible payment options. Stay current on your payments to avoid any service disruptions.
Online and paperless utility bill payments
Our bill pay service provides residents with easy, convenient and secure options for paying their utility bills.
We accept MasterCard, Visa, Discover and E-Check.
Bloomington Utilities Service Board, November 18, 2024
FAQ
What is the phone number for the city of Bloomington water bill?
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How do I pay my utility bill in Bloomington?
Customers can pay their monthly bill by debit or credit card over the telephone by calling (877) 879-9883. This service is available 24 hours a day, every day. You can also pay online at bloomington.in.gov/utilities/pay-bill and log on with your username and password. Have your account number from your bill and the name on the account handy.
What fees does the city of Bloomington charge a month?
The City of Bloomington Finance Department bills each month for water fees, sewer fees, storm water fees, solid waste fees, utility taxes, BNWRD fees, and other miscellaneous fees. The Hub can assist with your move in, move out, billing and payment needs for the City of Bloomington utilities.
How do I pay a bill in Bloomington MN?
Send payments to the City of Bloomington, 1800 W. Old Shakopee Rd., Bloomington, MN 55431-3027. Please mail seven days in advance of the due date to insure on-time arrival of payment. Bring your payment to City Hall and pay at the cashier’s window. There is also a drop box in the City Hall parking lot and at each of the main entrances.
How do I make a payment to city of Bloomington?
Use your landline or mobile device to make a secure payment using our automated system by calling (855) 745-1011. Options for Spanish speaking residents are available. Payments sent by mail should include the statement stub and a check written out to City of Bloomington in the envelope provided with the bill. The mailing address is:
How do I contact Bloomington Utilities?
We have several tools available to help customers facing financial challenges, including payment plans and direct financial assistance. Contact Customer Service at (812) 349-3930 or [email protected] Monday through Friday from 8 a.m. until 5 p.m., or after hours at (812) 339-1444.
How do I pay my utility bill online?
Late fees are 5 percent of the account balance and are reflected on your next bill. Pay your utility bill online by setting up a secure log in and password to manage all your utility accounts. Save time and postage, and avoid late fees. Sign up to have your payment taken automatically from your savings or checking account on the due date.