How to Pay Your Utility Bill Online in Bay City, MI

Bay City, MI provides essential utilities like water, sewer, electricity, and garbage services to local homes and businesses. Paying your utility bill promptly is important to avoid service interruptions. The City of Bay City offers fast and convenient online payment options for utilities. This guide explains how to pay your Bay City utility bill online through the city’s website.

Overview of Bay City Utility Services

Bay City provides the following utility services for residents and companies located within the city limits

  • Water – Provides drinking water, fire suppression, and more
  • Sewer – Collects and treats wastewater
  • Electric – Powers homes and businesses with electricity
  • Garbage – Offers trash and recycling collection services

These services are billed together monthly as one utility bill from the city Fees depend on your usage and service level Utility accounts are assigned to specific addresses.

Benefits of Paying Online

Paying your Bay City utility bill online has many advantages:

  • Make secure payments 24/7 from your computer or mobile device
  • Avoid late fees by paying on or before the due date
  • Store payment info for faster checkout in the future
  • Access account history and statements
  • Set up autopay to have payments processed automatically
  • Get email receipts for your records
  • More environmentally friendly than paper bills and checks

Steps to Pay Your Utility Bill Online

Follow these simple steps to pay your utility bill to the City of Bay City online:

Step 1: Visit the City’s Website

Go to the City of Bay City’s website at www.baycitymi.gov. Hover over “Government” and click on “Departments”.

Step 2: Go to the Utility Billing Page

Under “Departments”, click on “Utility Customer Service”. Then click on “Utility Bill Payments” in the menu.

Step 3: Click on “Pay Your Utility Bill Online”

This button will take you to the secure online payment portal for the city’s utilities.

Step 4: Enter Your Utility Account Information

If paying as a guest, enter your 10-digit utility account number. Or, log in to your online account if you have one set up.

Step 5: Complete Payment Details

Select your payment method and enter the amount to pay. You can pay the full or partial balance due.

Step 6: Review and Submit

Verify all the payment details before submitting. Print or save the confirmation page.

The payment will be immediately applied to your utility account. You can also call or visit the utility department to pay directly.

Tips for Managing Utility Bills

Follow these tips for easy utility account management:

  • Provide up-to-date contact info to receive billing statements properly.

  • Sign up for paperless billing to access statements electronically.

  • Review statements monthly and address any spikes in usage.

  • Contact customer service if moving houses to transfer or close your account.

  • Enroll in autopay to have payments deducted automatically on the due date.

  • Take steps to increase energy efficiency and conserve water to lower costs.

  • Report any water leaks, electrical issues, or other problems needing repair.

Paying your utilities on time is a responsibility of every resident and business. With the City of Bay City’s convenient online payment options, you can securely pay your bill 24/7 and avoid late fees.

City Of Bay City Bill Pay

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FAQ

What is Bill Pay app?

What is bill pay? Bill pay is a fast, easy, and convenient way to pay a bill automatically (and typically online). Many banks, service providers, and other companies offer bill pay options through their website or mobile app, including Expensify.

How do I pay my electric bill in Chicago?

Along with paying online, you can also pay by phone, by mail, or in-person at a payment center or automated EZ Pay Station. By Phone: Please call 312.744.4426 and follow the instructions via the automated phone system.

How do I contact the city of Bay City billing office?

To contact the City of Bay City billing office, you can call 979-245-2322 during regular office hours. If you have questions, or believe there has been an error in your bill or your obligation to pay, you may arrange a meeting with a representative by calling the same number.

What if I don’t have a Bay City utility account?

Don’t have an account? If you are making a payment on a shut off notice, you must also IMMEDIATELY contact Bay City Utility Customer Service at (989) 894-8104 option 7 after making your payment to provide the online confirmation number to prevent a shut-off. The account balance may not reflect current activity.

How do I make a payment at the Bay County Courthouse?

You can make a payment at the Bay County Courthouse by calling 855-796-5762 Monday – Friday 7 a.m. – 12 a.m. and Saturday and Sunday 9 a.m. – 6 p.m. EST using a debit or credit card with a convenience fee. Alternatively, you can mail your payment with a Money Order or Cashier’s Check. In person payments may be made Monday-Friday 8 a.m. – 4:30 p.m. in room 110 of the Bay County Courthouse.

How can I contact the City Hall of Bay City?

For administrative procedures, you can contact the City Hall of Bay City at 201 LAUREL AVE., 414 NE EVANS ST., 99 N. MAIN AVE., or 279 SW 5TH ST.. Alternatively, you can contact the Town Hall government by phone or email.

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