The City of Bartow provides electricity, water, sewer, trash, and other utility services to residents and businesses located within the city. Customers receive monthly bills for their utility usage that must be paid by the due date to avoid late fees or service disruption. Bartow offers flexible payment options to make it easy to pay your utility bill on time, including online, phone, mail, auto-debit, and in-person.
Online Payment
The fastest and most convenient way to pay your Bartow utility bill is online via the city’s website You can make secure online payments 24/7 using either of these options
-
Bartow Municipal Online Payment – Pay by Visa, Mastercard, American Express, Discover, or e-check for free at bartowfl.municipalonlinepayments.com.
-
Point & Pay – Pay any major credit card or e-check for a small transaction fee at pointandpay.com.
Set up an online account with your account number to easily view statements make one-time or recurring payments and manage reminders.
Phone Payment
Call the city’s toll-free automated phone payment line anytime to pay your Bartow utility bill by phone:
1-866-923-8238
Follow the prompts to enter your account details and pay by credit/debit card or electronic check. Phone payments post instantly to avoid late fees.
Mail-In Payment
Mail your utility bill payment to:
City of Bartow
P.O. Box 1069
Bartow, FL 33831
Include your payment stub or write your account number on the check or money order. Allow 7 days for mailed payments to process.
Auto Check Debit
Sign up at Bartow City Hall to have your utility bill paid automatically each month via checking account debit. Fill out a draft authorization form and provide a voided check.
In-Person Payment
Bring your utility bill payment to the Bartow City Hall at 450 N. Wilson Ave. during business hours Monday-Friday 8am-5pm. Pay by cash, check, or credit/debit card inside at the front desk.
You can also drop off check or money order payments 24/7 at the drop box located outside city hall.
Payment Locations
In addition to City Hall, Bartow utility payments can also be made at:
- Any Amscot store location, including 250 E Van Fleet Dr, Bartow, FL
- Polk County Tax Collector’s Office lobby drop box at 430 E Main St, Bartow, FL
Avoid Late Fees
To avoid late fees and service interruption, be sure to pay your Bartow utility bill by the due date shown on your statement. Online and phone payments post immediately, while mailed payments can take 7 days to process.
Sign up for paperless billing and auto-pay to get due date reminders and ensure on-time payment. Contact the city utility billing department at 863-534-0188 if you need help or have questions about paying your bill.
Paying Your Bartow Electric, Water, and Sewer Bill
As a City of Bartow utility customer, you have options when it comes to paying your monthly bill for services like electricity, water, sewer and trash pickup. The city offers online, phone, mail, auto-debit, and in-person payment methods to fit different needs and preferences.
You can pay anytime 24/7 using the secure online payment portal. Just log in, enter your payment info, and you’re done in minutes. Busy? Use the toll-free automated phone system to pay your bill by phone day or night. If you prefer to mail checks, send your payment at least 7 days before the due date. Or drop off a check at City Hall. If you like autopay, enroll in monthly auto-debit payments from your checking account for no worry bill pay.
With these flexible choices – online, phone, mail, auto-debit, or in-person – paying your essential Bartow utility bill is quick, easy, and painless. The city understands that customers have different lifestyles and payment needs. That’s why they offer multiple payment channels to provide convenience and options. You can pay on your computer, smartphone, at City Hall, or from the comfort of home. Having utility payment choices ensures dependable service your family and business can rely on month after month.
Welcome to the City of Bartow’s Customer Service Website!
- For any questions or assistance, our dedicated team is available Monday-Friday 8am-5pm.
- Manage your account and make payments through our convenient online portal https://www.municipalonlinepayments.com/bartowfl.
- Take advantage of the following resources and save on your utility bills. Visit Watt Chopper (PDF) or OUC Energy Saving Tips for tips and information on how to make your home or business more energy efficient.
- Sign up for our alerts and notifications so you can stay informed about important service updates, planned outages or any maintenance work in your area. SmartNotice.
- Visit Solid Waste Residential Collection for residential refuse collection information or visit Roll Off Service for City of Bartows roll-off information.
Our Customer Service Team is dedicated to meeting your needs and exceeding your expectations. Should you have any questions or concerns, please do not hesitate to reach out. We look forward to serving you!
Our Mission is to provide timely and accurate utility bills, offer multiple convenient methods of payment, meet our customers needs and provide them with exceptional customer service.
Our Vision is to offer exceptional service to all customers through the use of progressive technology, employing knowledgeable and courteous staff for a better customer experience.
- E-bills
- Mobile App
- Prepay
- Near-field Communications
- Bilingual Presentment
- Automated Notices
New solar farm debuts in Bartow; will power 5 to 6 percent of city
How do I pay my utility bill in Bartow?
Drop off your payment at the drop box on the north end of City Hall, 450 North Wilson Avenue, in Bartow. Please have the coupon and/or the account number legibly written on the check or money order. No cash payments. Any account subject to cutoff, must be paid no later than 5 pm on the cutoff date listed on your utility bill.
How do I contact Bartow City Hall for billing questions?
For Billing Questions, including customer accounts (Electric, Water, Sewer, and Garbage) and new service initiations, please visit City Hall at 450 North Wilson Avenue Bartow, FL 33830 or contact Customer Service/Utility Billing as follows: Call 863-534-0188 and choose option Number 8 to speak to a Customer Representative.
Where can I pay my electricity bill in Bartow Florida?
The City of Bartow Electric Department provides reliable electricity to the City of Bartow and its surrounding areas. Customers can make payments in person at Bartow City Hall or at any AMSCOT store in Florida, by phone, or through the Polk County Tax Collector’s Office. The department also has a drop box for payments on the north end of City Hall.
Where can I send a payment to city of Bartow?
Payments may be mailed to City of Bartow, P. O. Box 1069, Bartow, FL 33831. Please have the coupon and/or the account number legibly written on the check or money order. We recommend mailing your payment seven (7) days before the due date to make sure it is received prior to the due date listed on your bill.
What does the city of Bartow Electric Department do?
Provides reliable electricity, payment options, service area, and power outage reporting information. The City of Bartow Electric Department provides reliable electricity to the City of Bartow and its surrounding areas.
How do I automatically pay my utility bill?
Link your bank (checking) account to your utility account and automatically pay your bill each month. You can set up an automatic bank draft (ACH) at billpay.polkutilities.net or see Automatic Bank Draft Setup Options for application. Initial setup could take up to 30 days. This is not an immediate or one-time bill pay option.