Living and working in the city of Ardmore comes with the responsibility of paying for local utility services like water, sewer, sanitation and more. The City of Ardmore offers residents and businesses monthly utility billing for usage along with several options to pay your bill conveniently. This article provides a complete overview of billing cycles, payment methods, late fees and other key details for paying your City of Ardmore utility bill.
Utility Services Provided by the City of Ardmore
The City of Ardmore is responsible for providing and billing for these core utility services
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Water – Clean drinking water sourced, treated and piped to homes and businesses.
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Sewer – Wastewater collection and treatment
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Sanitation – Trash and recycling pickup services.
Usage of these services is metered and billed monthly by the city. As a resident or business owner, you are responsible for paying for your fair share.
Understanding Your Utility Billing Cycle
The City of Ardmore issues utility bills in three cycles each month:
- Cycle 1 – Bills mailed the 20th, due the 5th of next month
- Cycle 2 – Bills mailed the 1st, due the 15th
- Cycle 3 – Bills mailed the 10th, due the 25th
Your specific property is assigned to one of these monthly billing cycles. Check your bill to see your cycle. Payment is due by the due date to avoid late fees.
Paying Your Ardmore Utility Bill
The City of Ardmore offers various ways to pay your utility bill conveniently:
- Online via the payment portal
- By phone
- By mail
- In person at City Hall
- AutoPay bank draft
Let’s look at how each payment method works.
Paying Online
The easiest way to pay is through the online payment portal at wwwmunicipalonlinepaymentscom/ardmoreok, You’ll first need to create a free account,
Once registered, you can:
- Check your balance
- View payment history
- Make one-time payments by card or e-check
- Set up recurring automatic payments
Online payments post instantly. You’ll receive email receipts and notifications.
Paying by Phone
To pay by phone, call the City of Ardmore at (580) 223-0784. Select the billing department option. Have your account number and payment info ready.
Accepted payment methods include:
- Debit/credit card
- Electronic check
A small fee may apply to phone payments. Get a confirmation number for your records.
Paying by Mail
You can mail in a payment to:
City of Ardmore Utility Billing
PO Box 578
Ardmore, OK 73402
Mail a check or money order made payable to the City of Ardmore. Include your account number. Allow 7-10 days for mail delivery and processing.
Paying In Person
To pay your bill in person, visit City Hall:
23 S Washington St
Ardmore, OK 73401
City Hall is open Monday to Friday, 8 AM to 5 PM. You can pay using cash, check, money order or card. Get a handwritten receipt.
Setting Up AutoPay
For easy automated payments, enroll in AutoPay online. This automatically deducts your bill amount from your bank account each month.
To start, provide your:
- Account number
- Bank account and routing number
- Preferred payment date
Your bill will then be paid on time each period. You’ll get an email before each auto payment.
Late Fees and Disconnection Policy
To avoid penalties, pay your Ardmore utility bill by the due date on your statement. If late, here is what to expect:
- A 10% late fee will be charged after the due date
- After 30 days overdue, a termination notice is sent
- Around 60 days past due, utilities may be disconnected
- A $50 reconnection fee and deposit is required to restore service
Avoid these fees and service interruptions by paying on time. Contact the city immediately if you expect difficulty paying a bill.
Partnering With the City For Smooth Utility Service
As an Ardmore resident or business owner, paying for city-provided utilities is your responsibility. Use this guide to understand your billing cycle and the many payment options available. Sign up for AutoPay or pay online to make payment easy each month. Contact the billing department with any questions at (580) 223-0784.
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What does the city of Ardmore water billing department do?
The City of Ardmore Water Billing Department is also responsible for the issuing and sales of the following permits and licenses: The City of Ardmore Water Billing Department is responsible for billing and collection of water accounts.
How does Ardmore collect & dispose of bulky waste?
The city will collect and dispose of bulky waste from residential dwellings which is placed at the curb in front of the residence adjacent to the public street. The City of Ardmore Water Billing Department is responsible for billing and collection of water accounts.
How do I contact Ardmore Town Hall?
For all your administrative procedures, you can contact the Town hall of Ardmore by phone or email, or visit them at the address indicated on this page. The City hall is where you can handle your administrative procedures in Ardmore.
What benefits does the city of Ardmore offer?
The City of Ardmore offers its employees an excellent benefits package, which includes state retirement, health, dental and vision insurance, 12 holidays per year, one personal day, 12 vacation days per year, and 12 sick days per year, a $1,550 per year uniform allowance, and the use of an assigned City vehicle for business purposes.
What does the city of Ardmore meter maintenance department do?
The City of Ardmore meter maintenance department is responsible for maintaining all meters and meter boxes, meter leaks on the City side of the meter, meter repairs and meter box and lid replacement. This is the water Quality Report for Ardmore for the 2022 Calendar Year. Get information regarding the utilities provided through the City of Ardmore.