Living in the city of Alamogordo comes with the routine need to pay bills – electricity, gas, water, and more Thankfully, the city has implemented convenient online bill pay solutions to make this task quick and easy for residents. In this article, we’ll explore the different options Alamogordo citizens have for paying their bills online
Online Bill Pay Through the City Website
The most straightforward way for Alamogordo residents to pay their city water bill online is through the City of Alamogordo website. On the Water Utility Billing page, you’ll find a link to “Pay Your Bill Online.” This will redirect you to the payment processor used by the city.
To pay online through the city website, you’ll need your account number and the amount due The online payment form accepts Visa, MasterCard, Discover, American Express, and debit cards You can also opt to have your payments automatically deducted each month. Once the payment is processed, you will receive a confirmation number for your records.
The city website mentions that bill pay is available for water utility bills. However, it does not specifically mention paying for other city services like gas or electric through this portal.
The Alamogordo Billing Portal
For a more robust billing and payment experience, Alamogordo citizens can create an account on the Alamogordo Billing Portal. This portal allows you to manage bills and payments for all your city services – water, gas, electric, sewer, garbage collection, and more.
To start using the billing portal you’ll need to create a free account. Provide your name email address, phone number, and account number. After registering, you can log in anytime to view your account balance, payment history, and manage paperless billing.
The billing portal offers several payment options:
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One-time payments – Pay a single bill immediately by credit/debit card or e-check.
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Auto-payments – Set up recurring payments to be deducted automatically each month.
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Text/email reminders – Get bill notifications through text or email before your due date.
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Paperless billing – Go green by accessing and paying bills online only.
No convenience fees are charged for using the billing portal. Payments are posted the next business day. Customers can also call the billing department directly for assistance managing accounts.
Comparing the Options
When deciding between the city website and billing portal for online bill pay, there are a few key differences to consider:
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Services available – The billing portal allows paying all city service bills. The city website seems to only offer water utility payments.
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Account management – The portal provides robust tools for viewing history, controlling notifications, and autopay. The city website just facilitates one-time payments.
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Convenience – The portal stores your details for faster checkout. The city website requires re-entering info each payment.
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Payment processing – Both use reputable third-party processors for secure transactions.
For Alamogordo citizens who only need to pay water bills occasionally, the city website works fine. But those with multiple city services will likely appreciate the enhanced account tools and bill consolidation offered through the Alamogordo Billing Portal.
Billing and Payment Tips
Here are a few tips to streamline paying your Alamogordo bills online:
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Sign up for paperless billing to receive and pay bills online.
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Opt for automated payments to avoid missing due dates.
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Keep your account number handy to log in and pay quickly.
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Schedule bill pay dates for 1 week before the due date as a cushion.
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Contact customer service with any account or payment issues.
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Monitor your account routinely to catch any billing errors early.
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Update your contact information if your phone number or email changes.
Paying bills may feel like a chore, but Alamogordo’s online tools make the process as seamless as possible. Less hassle with bill pay means more time to enjoy everything this charming New Mexico city has to offer its residents!
Sign up for online bill payments
Online Bill Payment New Customer Portal User Guide (PDF)
AquaHawk is a free service for City of Alamogordo Utility customers that will assist you in efficiently monitoring & managing your water usage.
After you register, you’ll be able to:
- Monitor your water usage
- Establish notification thresholds
- Receive timely leak alerts
The City of Alamogordo is a Municipal Corporation that exists solely for the purpose of providing the best possible services to our customers, the citizens of Alamogordo. We are committed to providing these services with honesty, integrity, compassion, fairness, and a commitment to excellence while complying with the Utility Billing Ordinance.
The Utility Billing Customer Service Department compiles meter readings based on meters read, billing of water, sewer, and garbage collection, issues work orders for rechecks of meters, turn on and off of services, monitors and collects on delinquent accounts, and provides customer service with the ability to serve the customer in an appropriate manner.
We are located inside the City Hall Building at: 1376 E Ninth Street Alamogordo, NM 88310
As you walk in the front door the Utility Billing Customer Service Department is located to the right. The office hours are Monday through Friday from 8 am – 12 pm and 1 pm – 5 pm. (Closed from 12 – 1 pm.)
Rates for utility accounts are established through resolution as adopted by the Alamogordo City Commission. Bills are due and payable 15 days from the billing date and are considered past due 10 days from the due date .
Start Your Career With Us At The City Of Alamogordo – Utilities!
How can I make a payment in Alamogordo?
To make a payment in Alamogordo, you need to sign in to the City of Alamogordo Portal Payment Portal and complete the form. First, enter the first three characters of the first or last name on your statement. Then, enter your Account Number and start the payment process.
How do I pay my Alamogordo water bill online?
To pay your Alamogordo Domestic Water System bill online without an account, you can click here to make a one-time payment.
How do I login to city of Alamogordo water?
If you already have an account, you just need to login to the City Of Alamogordo Water site. City Of Alamogordo Water accepts credit cards, debit, and direct deposit. Click here to login.
How often does the city of Alamogordo Bill?
The City of Alamogordo bills monthly for your utility account. We use cycle billing and, depending on your address and cycle, your billing date will vary from month to month by 3-6 days. This is done so we may avoid bills being generated or becoming due on weekends and/or city observed holidays.
Who is the city of Alamogordo?
The City of Alamogordo is a Municipal Corporation that exists solely for the purpose of providing the best possible services to our customers, the citizens of Alamogordo. We are committed to providing these services with honesty, integrity, compassion, fairness, and a commitment to excellence while complying with the Utility Billing Ordinance.