Citrus County Utilities provides essential services like water sewer and irrigation to residents and businesses in the county. As a customer, you are responsible for paying your monthly utility bill to maintain service. Citrus County offers several convenient payment options including online, by phone, mail, or in-person. This guide will outline the various methods to pay your Citrus County Utilities bill.
Overview of Citrus County Utility Bill Payment
There are a few ways customers can pay their utility bills to Citrus County Utilities
- Online through the online payment portal
- By phone through the automated payment system
- By mail sending a check or money order
- In-person at the utility office in Lecanto
Most customers find paying online via the payment portal or by phone to be the quickest and easiest options. Let’s take a closer look at how to utilize these bill pay choices.
Paying Online Through the Payment Portal
Paying online is the preferred payment method for most Citrus County Utilities customers. Here is how to pay your bill through the online portal:
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Go to www.citrusbocc.com
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Click on Pay/Access My Account under Utility Customer Service
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Select Pay Water/Sewer Bill and log in or register for an account
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Choose your utility account and enter payment amount
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Submit payment via credit card, debit card, or echeck
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Receive email confirmation of payment
Online payments are processed instantly. You can also opt for paperless billing and set up autopay through the portal.
Paying by Phone
Citrus County Utilities offers phone payment through its automated system at (844) 619-2724. To make a payment by phone:
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Have your most recent utility bill available
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Call the automated phone number
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Follow voice prompts to enter your account number
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Select payment amount and submit payment
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Note down the confirmation number at the end
Phone payments can be made 24/7 for your convenience. Debit/credit cards are accepted.
Paying by Mail
To pay your Citrus County utility bill by mail, detach the payment stub from your printed bill statement and enclose it with your payment. Mail your check or money order to:
Citrus County Utilities
P.O. Box 1870
Lecanto, FL 34460
Make sure to write your account number on the check or money order and include your payment stub to ensure proper crediting to your account. Allow 7-10 business days for mailed payments to process.
Paying In-Person
You can pay your utility bill in-person at the Citrus County Utilities office located at:
3600 W Sovereign Path
Lecanto, FL 34461
In-person payments can be made Monday – Friday from 8am – 4:30pm. Cash, check, credit/debit cards, and money orders are accepted. You will receive a printed receipt immediately.
Payment Methods Accepted
Citrus County Utilities offers various payment methods:
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Credit/Debit Card – Visa, Mastercard, Discover accepted online, by phone or in-person
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eCheck – Pay directly from your bank account online
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Cash – Accepted for in-person payments only
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Money Order – Accepted by mail or in-person
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Check – Accepted by mail or in-person. Make payable to Citrus County Utilities.
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Cashier’s Check – Accepted by mail or in-person payment
Avoid Late Fees By Paying On Time
Citrus County utility bills are due by the due date printed on your monthly statement, typically around the 20th of the month. A late fee is assessed for bills paid after the due date.
Avoid late fees by:
- Paying a few days before the due date
- Setting up autopay through the online portal
- Signing up for reminders through your online account
- Marking due dates on your calendar
- Paying by mail 1 week before due date
Set yourself up for on-time payments every month. Late fees are around $5 per utility.
Potential Disconnection for Non-Payment
If a Citrus County Utilities bill is past due for 30 days or more, a disconnection notice will be issued. Utility services are subject to disconnection if the past due balance is not paid.
To resume service after disconnection:
- Pay the past due balance in full
- Pay the reconnection fee around $40
- Pay additional deposit if required
Avoid service interruption by paying on time or contacting the utility immediately if you expect to miss a payment due date.
Moving In or Out of Citrus County? Starting or Stopping Service
If you are establishing utility service with Citrus County Utilities, you will need to contact the utility office at least one week prior to your start date. Be prepared to verify your identity, ownership/lease, and pay any deposits.
When moving out of the service area, you must notify the utility at least one day before your stop service date to close out your account. You can receive a refund of any deposit balance within 1-2 billing cycles.
Manage your service seamlessly during these transitions by communicating with the utility department early on.
Paying your Citrus County Utilities bill fully and on time is important to avoid late fees and maintain uninterrupted service. Citrus County offers easy and convenient ways to pay including online, phone, mail or in-person. Setup autopay or calendar reminders to help your bill get paid by the due date every month. Contact Citrus County Utilities if you have any account or billing questions. Keeping your utility account current is vital for essential water, sewer and irrigation services.
Frequently Asked Questions about Citrus County Utility Bill Payments
What utilities does Citrus County Utilities provide?
Citrus County Utilities supplies water, sewer, and irrigation services to customers within the county. Bills for these utilities come in one combined monthly statement.
What are the ways I can pay my Citrus County utility bill?
You can pay online through the payment portal, by phone, by mail, or in-person at the Lecanto office. Online and phone payments are the fastest options.
When are bills issued and when is payment due?
Bills are issued around the last day of each month and reflect prior monthly usage. Payment is due by the date printed on your bill, typically around the 20th.
What happens if I pay late?
Paying after the due date will result in a late fee around $5 per utility. Chronic late payments can lead to service disconnection.
What is the utility office address for in-person payment?
In-person payments can be made at 3600 W Sovereign Path, Lecanto, FL 34461 from 8am – 4:30pm weekdays.
How do I start or stop utility service?
Contact the utility department at least one week before you need to start or stop service. You will need to verify identity and occupancy status.
Paying your Citrus County utility bill on time every month is simple using one of the available payment options. Sign up for reminders and avoid late fees to keep service running smoothly.
