Citizens Gas makes paying your bill and managing your account quick and easy through their online account portal. Read on for a complete guide to using Citizens online tools for bill pay, checking usage, updating account details, and more.
Overview of Citizens Gas
Citizens Gas is a utility provider supplying natural gas to homes and businesses across central Indiana. They deliver gas service to over 900,000 customers in the greater Indianapolis area.
Citizens Gas offers various programs to help customers manage costs and provides online account tools for convenient access. Paying your gas bill through their online portal is simple, fast, and secure.
Getting Started with Online Account Access
To pay your Citizens Gas bill online, you first need to register for account access through their online portal. Here are the steps to get started:
-
Visit the Citizens Gas website and click on “My Account”
-
Select “Register Online”
-
Enter your account number, name email address phone number and create a password
-
Agree to the terms of use
Once registered, you can login anytime using your email and password. You also have the option to reset your credentials if needed.
Paying Your Bill Through the Citizens Portal
The online account portal makes paying your Citizens Gas bill fast and hassle-free. To submit payment:
-
Login to your account
-
Select “Pay Bill” from the account summary page
-
Choose a payment amount and enter credit/debit card details or bank account info
-
Review payment info and submit
-
Save or print the payment confirmation number
Payments made by 7:00pm EST on a business day will process immediately. You’ll receive email confirmation once your payment is applied to your account, usually within 1-2 days.
Other Ways to Pay
Beyond the online portal, payments can also be made:
- By phone through the automated IVR system
- In person at authorized payment locations
- By mail by sending a check or money order
However, the online portal is the fastest and most convenient way to pay each month.
Managing Your Citizens Account Online
In addition to bill pay, Citizens online account access allows you to:
- Monitor gas usage and compare monthly usage
- View and download statements
- Set up paperless billing
- Update profile and contact information
- Set up automatic payments
- Sign up for account alerts and notifications
You have full visibility over your account details, balance, gas usage and billing history. Account management features help you monitor usage and costs.
Checking Usage History
Under the “Usage History” tab, you can view and download your monthly gas usage statements. This allows you to:
- Track gas usage patterns over time
- Identify peaks and dips in consumption
- Compare usage month-to-month
- Check actual meter readings
Having access to usage data can help you identify waste, manage costs, and conserve energy in your home. You can also use the usage analysis tool for personalized tips to save.
Custom Account Alerts
Another helpful feature is customizing account alerts through your online account. Alert notifications can be configured to be sent via email or text when:
- Your bill is ready
- Your payment is due
- Your balance reaches a certain threshold
- A payment is made on your account
- Your usage exceeds a defined level
Account alerts provide free monitoring to help avoid late fees, keep balances in check, and track unusual spikes in gas usage. Set up alerts that are most useful to you.
Benefits of Online Account Management
Paying and managing your Citizens Gas account online provides:
- Secure 24/7 account access
- Quick, easy online and mobile bill pay
- Paperless billing to reduce clutter
- Ability to monitor usage and costs
- Custom notifications and account alerts
- Convenient account management on your schedule
Take advantage of all the features to simplify paying your bill and tracking your natural gas costs.
Summary of Key Points
- Register for an online account to access your Citizens Gas information
- Payments can be made quickly via the online portal or mobile app
- Account management tools help track usage history and billing
- Custom alerts provide account monitoring and reminders
- Usage analysis helps identify ways to conserve at home
- Online access allows secure account management 24/7
Paying and managing your natural gas service is quick and easy with Citizens Gas online account tools. Sign up to start enjoying the convenience and account control.
Citizens Water, Citizens Gas merge services, billing
FAQ
How to make a payment to citizens pay?
What is the phone number for citizens gas bill pay in Adrian Michigan?
Where can I send a payment to Citizens Gas Fuel Company?
Secure drop boxes are located at the front and back doors of our Main Street Office. This office is closed to the public. • By Mail to Citizens Gas Fuel Company, P.O. Box 40, Adrian, MI 49221-0040. A payment envelope is enclosed with your bill. Please allow seven days for mailed payments to reach us by the due date.
How do I pay my citizens Bill?
Google Pay Use a virtual card from your Google Wallet. Commercial customers will be assessed a 3.5% service fee for credit card payments. Apple Pay Pay with Apple Cash or card from your Wallet app. Commercial customers will be assessed a 3.5% service fee for credit card payments. Gift Payment Know someone struggling to pay their Citizens Bill?
Where is Citizens Gas located?
Citizens serves approximately 17,000 residential, commercial, and industrial customers in and around Adrian, Michigan. Citizens’ principal executive offices are located at 127 N. Main Street, Adrian, Michigan 49221. Citizens conducts all of its business in the state of Michigan and its rates are set by the Adrian Gas Rate Commission.
How do I pay a gas bill in Adrian mi?
BILL PAY OPTIONS • At our business office located at 127 North Main Street, Adrian. Secure drop boxes are located at the front and back doors of our Main Street Office. This office is closed to the public. • By Mail to Citizens Gas Fuel Company, P.O. Box 40, Adrian, MI 49221-0040. A payment envelope is enclosed with your bill.
Does Citizens Gas District of Scott & Morgan counties offer nexbillpay?
Citizens Gas Utility District of Scott & Morgan Counties has partnered with Nexbillpay to extend an additional payment option for customers interested in using their debit or credit card. Nexbillpay is a trusted third-party automated payment service that allows you to pay online. You will need your Account Number provided on your statement
Who is Citizens Gas?
Citizens is a public utility engaged in the distribution and transmission of natural gas. Citizens was organized in 1951, and with its predecessors, has been in business for more than 160 years. Citizens conducts all of its business in the state of Michigan and its rates are set by the Adrian Gas Rate Commission.