How to Pay Your Cigna Bill Online – A Step-by-Step Guide

Paying your Cigna bill quickly and easily is important. You want to make sure your payment processes on time to avoid any late fees or lapses in coverage. In this comprehensive guide I’ll walk you through the various ways you can pay your Cigna bill online.

Overview of Payment Options

Cigna offers several convenient options for paying your monthly premiums digitally The main ways are

  • One-time online payments
  • Automatic payments
  • Pay by phone

Below, I’ll outline the steps for making one-time payments through Cigna’s website, setting up automatic payments, and paying by phone.

Making One-Time Online Payments

Paying your Cigna premium online is fast and secure. Here’s how to do it:

  1. Go to Cigna.com and log into your account. If you don’t already have an account, you’ll need to register first.

  2. Once logged in, click on “Pay Bill” on the homepage. This will direct you to the payment portal.

  3. Enter your Cigna ID card number and ZIP code when prompted.

  4. Select the amount you wish to pay. You can pay the total amount due or make a partial payment.

  5. Choose your payment method. Options include debit card, credit card, or bank account.

  6. Enter your payment information and submit the payment.

The online bill pay system is available 24/7 so you can make quick payments anytime. Just make sure to have your Cigna ID card, ZIP code, and payment details handy.

Setting Up Automatic Payments

For maximum convenience, you can arrange to have your Cigna premium withdrawn automatically each month. Here are two ways to set up automatic payments:

Online

  1. Log into your Cigna account and navigate to the payment page.

  2. Click on the “Setup Auto Pay” link.

  3. Select your payment frequency and date. You can choose to pay monthly, quarterly, or annually.

  4. Enter your payment method details. You can use a credit card, debit card, or bank account.

  5. Agree to the terms and conditions, then submit your request.

By Phone

  1. Call Cigna Customer Service at 1-800-668-3813 (TTY 711).

  2. Inform the representative that you want to set up automatic premium payments.

  3. Provide your Cigna ID number, ZIP code, and date of birth when prompted.

  4. Select your desired payment frequency and date.

  5. Give your payment method details.

  6. Verify all the information is correct.

  7. The representative will process your automatic payment request.

Once set up, you don’t have to do anything further. Your Cigna premium will be paid on schedule automatically each period.

Paying by Phone

You can also make one-time Cigna premium payments over the phone.

To pay by phone:

  1. Call 1-800-668-3813 (TTY 711) to reach Cigna Customer Service.

  2. Select the “Pay Bill” option from the phone menu.

  3. When prompted, enter your Cigna ID number and ZIP code.

  4. Indicate the amount you want to pay.

  5. Provide your payment information (credit/debit card or bank details).

  6. The representative will process the payment for you.

After the payment goes through, you’ll receive a confirmation number for your records.

Tips for Hassle-Free Payments

  • Schedule automatic payments to avoid forgetting monthly payments.

  • Log into your account regularly to check your balance due.

  • If paying by phone, have your Cigna ID card and payment details ready.

  • Save your payment confirmation numbers in case you need to reference them later.

  • Contact Cigna Customer Service if you have any payment issues or questions.

Paying your Cigna premiums online is quick and easy. With automatic payments or the 24/7 online system, you can take care of your bill in just a few minutes whenever it’s convenient for you. Follow the instructions above for stress-free Cigna payments.

cigna pay my bill

Find the right doctor for you in the provider directory

Our provider directory contains more than 8.5 million reviews2 and recommendations from verified Cigna Healthcare patients. This gives you additional insight when choosing a doctor for you or your family.

Unlike traditional reviews found on Yelp, Google, or Healthgrades, providers are not able to pay for or promote reviews, so you can feel confident in your decisions.

Anytime access to support and plan information

Talk to a board-certified doctor—day or night—using your smartphone, tablet, or computer. Doctors can treat non-emergency medical problems and prescribe medications when needed. This virtual care/telehealth service1, offered through MDLIVE®, can save you time and money, so you can get back to feeling like yourself again, fast.

Depending on your plan and coverage, you can access virtual care appointments for a variety of concerns, such as:

Cigna Global Health Benefits: How to Submit a Claim and Get Reimbursement

FAQ

Can I pay myCigna bill online?

Log in or register on myCigna.com to access our online bill pay service.

How do I cancel myCigna dental insurance?

If a Member is not satisfied with the Program and wishes to terminate his/her membership, the Member may cancel the membership for any reason and at any time during the membership period by notifying Cigna Dental Savings verbally or in writing.

What kind of insurance is Cigna?

Health Insurance, Dental Plans & Medicare.

How do I pay my Cigna Medicare Plan premium online?

You can pay your monthly Cigna Medicare plan premium online. Depending on your preferences, you can make a one-time online payment, set up automatic payments or direct withdrawals from your Social Security check or pay with a check or money order. Cigna.com makes it easy to find a doctor or pharmacy.

How do I access my myCigna ® account from my work station?

If you’ve registered your myCigna ® account and would like seamless access from your work station, you’ll need to complete a one-time login process. Once you successfully complete this process, you can access your myCigna account without having to log in again each time. If you haven’t created an account with myCigna, please register now.

How do I log in to my Cigna account?

To log in to your account, navigate to myCigna.com and enter your Cigna log in information. Once you’re logged into your myCigna account, some of the actions you can perform include: Once your account is set up and you’re logged into my.Cigna.com, you can find your Cigna plan documents. These documents may include (but are not limited to):

How do I access my Cigna health insurance plan information?

Similar to myCigna.com, You can use the myCigna app to quickly and easily access your Cigna health insurance plan information, and you can perform some of the same tasks outlined above from your mobile device or tablet.

How can I manage my Cigna health benefits online?

Manage your Cigna health benefits online by finding information and managing your profile through the Health Care Provider log in.

How do Cigna Medicare plan members navigate online?

Cigna Healthcare is a global health services company serving over 178 million of customers. In this guide, we outline how plan members of Cigna Medicare plans can navigate www.myCigna.com to do important things regarding their coverage, including: Anyone covered by a Cigna plan can create an online account for easy access to benefit information.

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