Paying your monthly water bill is easy and convenient in Mooresville NC thanks to the various payment options offered by the city. Whether you prefer paying online, by phone, by mail or in person, the utility billing department provides flexible solutions to fit your needs.
In this comprehensive guide, I’ll outline all the ways you can view and pay your Mooresville water/sewer bill I’ll also provide tips to avoid late fees, establish service, and troubleshoot any payment issues
Convenient Ways to Pay Your Mooresville Water Bill
The Town of Mooresville offers several ways to pay your water/sewer bill each month. Choose the payment method that works best for you:
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Online – Pay via the Town of Mooresville website using a credit/debit card or e-check. There are no fees to pay online.
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Phone – Call the toll-free automated payment line anytime 24/7 to pay over the phone using a card or bank account info.
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Mail – Send a check or money order payable to the Town of Mooresville at the payment processing PO box.
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In Person – Visit the Utility Billing office on Main Street during business hours to pay by cash, check or card.
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Drop Box – The drive-up 24/7 drop box at Town Hall is perfect for leaving checks or money orders as you pass by.
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Bank Draft – Sign up for auto-draft from your bank account each month so payments happen automatically.
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Kiosk – The self-service kiosk located in the Town Hall parking lot accepts payments by cash, check or debit/credit cards.
Tips for Avoiding Late Fees
To avoid getting hit with late fees on your Mooresville utility bill, keep these key tips in mind:
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Pay your bill within 20 days of the printed bill date to avoid a 5% late penalty.
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If unpaid by the 25th, a $50 disconnection fee is added and service may be disconnected after the 10th of the next month.
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Allow 5 business days for mailed payments to process to ensure on-time delivery. Pay earlier to be safe.
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When paying online, choose a payment date at least 2 days before the due date as an extra buffer.
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Sign up for email reminders through the Town’s online account portal so you never miss a due date.
How to Establish Water Service in Mooresville
Starting new water service with the Town of Mooresville is quick and easy. Just follow these steps:
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Complete the online residential or business service application form.
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Provide your driver’s license, social security number, and any other requested identity details.
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A deposit between $0-200 will be required depending on your credit.
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Confirm your move-in date and location details where service is needed.
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Submit the application and allow 2 business days for activation of your water account.
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You will receive your first utility bill by mail about a month after your service start date.
Troubleshooting Payment Issues
Hopefully you won’t run into problems paying your Mooresville water bill each month. But if any payment issues do pop up, try these troubleshooting tips:
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If your payment doesn’t process correctly online, verify your account number, credit card info, and payment amount are all entered correctly.
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For declined payments, call your bank/card company to check for holds, insufficient funds or other blocks. Update your payment method if needed.
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If your payment is late and a late fee is charged, call the utility billing department to politely explain the situation and request fee reversal or reduction.
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For incorrect bill amounts, compare to your prior month’s bill and actual usage. Report any discrepancies to the utility billing office for investigation.
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If your online account shows an error, try logging out and back in or clearing your browser cache. If issues persist, contact customer support.
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With returned checks, you’ll need to repay the bill amount plus applicable bank fees. Consider switching to a more reliable payment method going forward.
Manage Your Mooresville Water Account Online
The Town of Mooresville offers an online customer portal where you can easily:
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Review your account details and payment history
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Check your current balance
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View and print copies of bills
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Make one-time payments
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Set up recurring auto-pay
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Update your contact information
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Enroll in paperless billing
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Monitor water usage and sewer charges
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Report service issues or leaks
This convenient online account management saves you time and gives you visibility into your Mooresville utility billing details 24/7.
Enjoy Streamlined Bill Payments
As you can see, the Town of Mooresville offers flexible and easy ways to pay your water/sewer bill each month. From the security of auto-pay to the simplicity of dropping a check in a mailbox, you can choose the payment method that fits your lifestyle.
Review your options and select the billing and payment solution that takes the hassle out of this regular chore. Then relax knowing your water service will continue uninterrupted while you avoid the stress of late fees. Leveraging the available online and offline payment channels makes managing your Mooresville utility account quick, convenient and trouble-free month after month.
Examining high water bills in Mooresville
FAQ
What is the average water bill in Mooresville NC?
How do I pay my Palm Beach County water bill?
Where do I pay my water bill in Laurel Mississippi?
Where does Mooresville, NC get its water?
How do I pay my bill in Mooresville NC?
By Phone: Call 1-888-598-4076 to pay your bill with a credit card, debit card or checking account. Electronic Banking: Most banks offer bill pay service, at no charge, to their customers. This is a safe and convenient way to pay your bill. Mail: Mail payments to Town of Mooresville, PO Box 602113, Charlotte, NC 28260-2113.
Who should I contact about my town of Mooresville (NC) Bill?
I have a question about my Town of Mooresville (NC) bill. Who should I contact? Ask your billing questions directly by phone 704-663-3800, email ( [email protected]) or on their website .
How do I pay my doxo bill in Mooresville (NC)?
doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Town of Mooresville (NC). Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account.
Is Mooresville liable if a water service meter is reconnected?
The Town of Mooresville will not be responsible for damages that may occur as a result of reconnection. Note that reconnecting, or otherwise tampering with water service meters, is considered a Class 1 misdemeanor under North Carolina General Statute 14-151.
What does Mooresville water & sewer department do?
Mooresville Water & Sewer Department, owned by the Town of Mooresville, provides water and sewer services to approximately 17,000 homes and businesses in Mooresville, North Carolina. With two water treatment plants boasting a combined capacity of 18 million gallons per day, the department ensures a reliable supply of clean water to the community.
How do I Stop my Water service in Mooresville?
Click here to fill out a Start Service Form. When you move out of a home in Mooresville, you’ll need to stop your water service with the Mooresville Water, so you don’t keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days. Click here to fill out a Stop Service Form.