As a parent, you want to ensure your child receives excellent medical care without financial stress. That’s why understanding the billing and payment process at Children’s Mercy is so important This article provides a comprehensive guide to paying your bill at Children’s Mercy
Overview of Children’s Mercy Billing
Children’s Mercy is committed to providing high-quality care and outstanding customer service, including when it comes to billing and payments.
Here’s what to expect from the Children’s Mercy billing process
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You’ll receive a bill after insurance processes – This bill shows your responsibility based on your plan.
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Bills are sent monthly – You’ll receive bills each month if you have a balance due.
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Online bill pay is available – Pay quickly online through your account portal,
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Counselors offer payment help – Ask about payment plans, financial aid, or other options.
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Customer service assists with billing questions – Call 816-234-3000 if you need help.
Understanding what, when and how much you owe makes paying your family’s medical bills much easier.
Payment Options at Children’s Mercy
Children’s Mercy gives families flexible options to complete bill payment:
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Online Bill Pay – Pay through your MyChildren’sMercy account anytime. Use credit/debit card or eCheck.
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Phone – Call 816-234-3000 to pay over the phone with an agent.
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Mail – Send check or money order payments to the address on your bill.
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In person – Pay at the clinic/hospital registration desk before appointments. Cash, check, card and mobile pay accepted.
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Payment plans – Set up monthly installments to pay over time if eligible.
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Financial assistance – Apply for aid, discounts, grants and other relief programs.
Choose the most convenient method for your family. Children’s Mercy aims to make paying medical bills simple.
Tips for Managing Your Children’s Mercy Bill
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Notify Children’s Mercy if your insurance changes so claims process correctly.
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Check statements regularly and address unpaid balances promptly. Don’t let them accumulate.
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Contact the billing department with any questions about charges or your account.
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Inquire about payment assistance immediately if you anticipate difficulty paying.
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Set up paperless billing through your online account to receive bills electronically.
Staying on top of your account makes paying your family’s Children’s Mercy bill stress-free.
Financial Assistance Programs
If paying medical bills is a hardship, Children’s Mercy provides financial assistance programs, including:
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Discounts and payment plans based on income level
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Health insurance enrollment support
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Pharmacy coupons to lower medication costs
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Help accessing community health resources
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Grants and relief funds
Speak to a financial counselor to find a program that meets your family’s needs.
Why Children’s Mercy Offers Payment Options
As a pediatric health system, Children’s Mercy understands the financial stress families face. That’s why they offer:
- Multiple payment methods for convenience
- Billing counselors to answer questions
- Financial assistance for those who qualify
- Payment plans and flexible options
Their goal is to remove payment barriers so all children have access to top medical care.
Contact Children’s Mercy Billing Department
If you have questions about your bill, need help paying, or want to set up a payment plan, contact Children’s Mercy Billing at 816-234-3000 or [email protected]. Counselors are glad to help your family.
Simply the best: Proudly ranked in 11 specialties
Children aren’t just little adults. They require specialized care that can only be offered by doctors, nurses and staff who are trained experts in pediatrics. Thats why we’re proud to be named one of the best children’s hospitals in America by U.S. News & World Report, ranking in all 11 specialties. We are also the number 1 children’s hospital in Missouri. So, when your child needs care, you can be sure Children’s Mercy will provide the best – because simply, our patients deserve the best. Learn more about our rankings here.
Choose Children’s Mercy During Open Enrollment
Open enrollment for the ACA Exchange/Marketplace occurs from Nov. 1, 2024 through Jan. 15, 2025. Find out which plans include Children’s Mercy as part of the provider network.
Tour Children’s Mercy Kansas City
Does children’s Mercy accept payment types?
Children’s Mercy is devoted to providing high quality health care and exceptional customer service for our patients and families. This commitment extends to the billing process and Patient Financial Services. Children’s Mercy accepts a variety of payment types.
Does children’s Mercy offer financial assistance?
Financial Counselors may be able to help families find programs to help cover the cost of medical services. Children’s Mercy gives financial help to those who meet the requirements of the financial assistance policy. We’re here to help you understand charges associated with care.
Does children’s Mercy pay for medical care?
Please note, even if you have an insurance plan accepted by Children’s Mercy, it does not mean they will always pay or cover your medical care costs. Most insurance companies require a referral or prior-authorization before paying for services.
What is the billing process like at children’s Mercy?
At Children’s Mercy, we understand that the billing process can be overwhelming, so we’ve created an outline of what to expect from our billing process. 1. Provide your insurance information at the time of scheduling. The scheduler will require that you provide your insurance information at the time of scheduling.
What services does children’s Mercy provide?
They can help both uninsured and underinsured patients and families apply for financial resources for services that are eligible. 4. Children’s Mercy will submit claim to your insurer for services provided. We may also contact you for assistance in processing your insurance claim.
Does children’s Mercy accept insurance?
Children’s Mercy contracts with many insurance plans and networks. Here is a list of plans Children’s Mercy contracts with and accepts. Please note, even if you have an insurance plan accepted by Children’s Mercy, it does not mean they will always pay or cover your medical care costs.