How to Pay Your Cheyenne Light, Fuel and Power Bill: A Simple Guide

Keeping your utilities paid and up to date is an essential part of household budgeting and management. But with busy schedules it can be easy to forget when bills are due or misplace your payment information. To avoid any disruptions in service or late fees it helps to understand the various options for paying your Cheyenne Light, Fuel and Power bill conveniently and on time.

In this comprehensive guide, we’ll walk through all the ways you can pay your Cheyenne Light, Fuel and Power bill, from online payments to in-person options. We’ll also provide tips on understanding your bill, setting up automatic payments, and getting payment assistance if needed.

Online Bill Pay

The easiest way to pay your Cheyenne Light, Fuel and Power bill is through an online account. You can set up a free account on the Cheyenne Light, Fuel and Power website in just minutes. Benefits of online bill pay include:

• Pay immediately or schedule future payments
• View billing history and payment confirmation
• Go paperless with e-bills instead of mailed paper bills
• Monitor daily energy usage with smart meter data
• Receive notifications for account milestones like due dates
• Avoid late fees by setting up auto pay

You can pay your bill directly on the Cheyenne Light, Fuel and Power website, or you may be able to pay through your bank’s online bill pay system. Your account number is all you need to get started.

Pay by Phone

If you prefer to speak to a live representative, you can pay your Cheyenne Light, Fuel and Power bill over the phone by calling 1-888-890-5554. This automated phone system is available 24/7, so you can pay at your convenience.

To pay by phone, you will need:

• Your 11-digit account number
• Service address zip code
• Payment information like credit/debit card or checking account

The phone system will guide you through step-by-step payment prompts. At the end you’ll receive a confirmation number for your records.

Pay by Mail

Paying by mail is a classic bill payment method that lets you send a paper check or money order along with your payment stub from the bill To mail your payment

• Make your check or money order payable to Cheyenne Light, Fuel and Power
• Fill out the payment stub attached to your paper bill
• Mail to the address on the payment stub in enough time to arrive by the due date
• Include your account number on the check or money order

Mailed payments take longer to process, so be sure to mail at least 7-10 days before your due date. Track your payment and confirm when it clears your bank account.

Authorized Payment Locations

For cash payments, Cheyenne Light, Fuel and Power has over 20 authorized payment locations in the region. These partner stores and businesses accept cash payments for Cheyenne Light, Fuel and Power bills.

To find an authorized payment location near you, use the payment location finder tool on the Cheyenne Light, Fuel and Power website. Many grocery stores, check cashing stores, and neighborhood retailers accept payments.

You will need to present your paper bill showing the amount due to make a cash payment in person. The payment posts to your account immediately. Get a receipt from the merchant to confirm your transaction.

Budget Billing

If you want more predictability in your monthly bills, consider signing up for Cheyenne Light, Fuel and Power’s Budget Billing program. This program averages out your past 12 months of usage and divides it into even monthly payments.

Budget Billing helps avoid the fluctuation of high and low bills at different times of year. Your account is reviewed every 3 months for adjustments needed to keep your budget on track.

Call Cheyenne Light, Fuel and Power or set up Budget Billing through your online account. There’s no fee to enroll. You still need to make timely payments each month based on the budget amount.

Payment Arrangements

If you are struggling to pay your bill, call Cheyenne Light, Fuel and Power before the due date to set up alternate payment arrangements. Options may include:

• Extending your due date a few days or weeks
• Setting up a deferred payment plan over several months
• Making a partial payment by the due date and a payment plan for the remainder
• Reducing your monthly payments through Budget Billing

As long as you contact Cheyenne Light, Fuel and Power before your service is scheduled for disconnection, you can usually set up arrangements to avoid disruption. Establishing open communication is key.

Payment Assistance Programs

Cheyenne Light, Fuel and Power partners with several charitable organizations to offer payment assistance programs for qualifying customers, including:

• Low Income Energy Assistance Program (LIHEAP)
• Tri-County Family Fund
• Cheyenne Utility Friends
• Cooling Assistance Program

If you are facing financial hardship, apply for these programs to get help paying your utility bills. You’ll need to meet income eligibility guidelines and submit documentation.

You can also call 211 from any phone for a referral to payment assistance programs in your area. This hotline will match you with resources and nonprofits offering help.

Don’t let an unpaid utility bill become a crisis. Stay on top of your Cheyenne Light, Fuel and Power account with convenient payment options, usage monitoring tools, and payment assistance if needed. Managing your bill in a timely manner can provide peace of mind.