How to Pay Your Chelan County PUD Bill Online

Paying your utility bill is a necessary evil that comes around each month While writing a check and popping it in the mail may seem old fashioned, it gets the job done. However, there are faster and more convenient ways to pay your Chelan County PUD bill online.

The Chelan County Public Utility District (PUD) serves over 50,000 electric customers and 13,000 water customers across Chelan County in north central Washington state The PUD provides reliable electricity from hydroelectric dams on the Columbia River It also supplies high-quality drinking water to certain communities.

As a customer of the Chelan County PUD, you receive a monthly bill for your electric and/or water service This bill can be paid online through the PUD’s online bill pay system called Powerpay

Benefits of Paying Your PUD Bill Online

Paying your PUD bill online with Powerpay offers several benefits:

• Convenience: You can pay anytime, anywhere using a computer, smartphone or tablet. No need to write a check or visit the PUD office.

• Speed: Online payments post to your account immediately, whereas mailed payments take longer to process.

• Security: Powerpay uses industry-standard encryption to protect your personal information.

• Flexibility: Choose to pay now, schedule future payments or set up auto-pay. Multiple payment methods accepted.

• Accessibility: Payments can be made in English or Spanish.

• Paperless: Go green by opting out of mailed paper bills.

• Control: Create an account to view payment history and billing statements online.

Paying online saves time and gives you more control over your account. It’s the fastest and most convenient way to pay your PUD bill.

How to Pay Your PUD Bill Online

Paying your Chelan County PUD bill online through Powerpay is easy and only takes a few minutes. Follow these steps:

1. Visit Powerpay

Go to www.chelanpud.org and click on “Pay My Bill” at the top of the page. This will take you to the Powerpay login screen.

2. Log In

If you already have an account, enter your username and password and click “Log In.” This allows you to access your full account details.

If you don’t have an account, you can still make a one-time payment by entering your PUD account number and phone number under “Make a One Time Payment.”

3. Select Payment Method

On the payment screen, choose whether to pay by credit/debit card, checking account or PUD gift certificate. Enter your payment details.

You can opt to save your payment method to your account for future use.

4. Pick Payment Option

Choose whether to make a one-time payment, schedule a future payment, or set up recurring auto-pay. One-time is default.

For auto-pay, pick the date and frequency for automatic payments. You control when and how much gets paid.

5. Submit Payment

Carefully review the payment details and amount. Click “Continue” to submit the payment to your PUD account instantly.

You will receive a confirmation email with your payment details for your records. Log in later to view your updated account balance and payment history.

And that’s it! By paying online with Powerpay, your PUD bill gets paid quickly and easily within minutes.

Other Ways to Pay Your PUD Bill

If you prefer not to pay your PUD bill online, you still have options:

• By phone: Call (509) 661-8729 to use the automated phone payment system, or call during business hours to speak with a customer service rep.

• In person: Visit a PUD customer office in Wenatchee, Chelan or Leavenworth and pay with cash, check or credit/debit card.

• By mail: Send a check or money order payable to Chelan County PUD to P.O. Box 1231, Wenatchee, WA, 98807. Allow 5-7 days for mail delivery.

• Drop box: Place your payment in a secure drop box at one of three PUD office locations after hours.

No matter how you choose to pay, your PUD bill needs to be paid by the due date to avoid late fees or service disruption. Online bill pay is the fastest and most convenient way for most customers.

Tips for Paying Your PUD Bill Online

Follow these tips and best practices when paying your PUD bill through Powerpay:

• Log in each time for full account access including statements, balance, and payment history. Making one-time payments limits capabilities.

• Schedule payments or auto-pay a few days before your bill is due to avoid late fees.

• Opt out of mailed paper bills and enable paperless billing. Access statements online.

• Update your account info like phone number and email to receive important notifications.

• Contact PUD customer service if you have issues making online payments.

• Consider adding account security like multi-factor authentication for protection.

• View your payment history and verify posted amounts anytime by logging into Powerpay.

Paying online using Powerpay ensures your PUD utility bill gets paid accurately and on time each month. It provides the speed, convenience, and control you need over your account. Consider going paperless and say goodbye to checks and stamps!