Paying your mortgage bill on time every month is crucial to maintaining a good credit score and avoiding late fees. Many Chase mortgage customers appreciate the convenience of paying their bill by phone. Read on to learn everything you need to know about paying your Chase mortgage by phone.
Overview of Paying Chase Mortgage by Phone
Chase offers an automated phone system that mortgage customers can use to make one-time or recurring payments on their loan. To use this system you’ll need to have your account number and routing number handy for the bank account you want the payment to come from.
The main benefits of paying your Chase mortgage by phone include
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Convenience – Make payments 24/7 without logging into your account online.
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Payment tracking – Receive a confirmation number at the end to track your payment.
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Recurring payments – Set up recurring payments to avoid late mortgage payments.
The phone payment system is best for one-time additional payments toward principal or escrow. It may not be ideal for changing your regular monthly payment amount, as those adjustments are better handled through chase.com.
Below I’ll walk through step-by-step instructions for making mortgage payments by phone and provide the number to call. I’ll also cover tips for avoiding issues and answer some frequently asked questions.
Step-by-Step Guide to Paying Your Chase Mortgage by Phone
Paying your Chase mortgage by phone only takes a few minutes. Follow these steps:
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Have your account info ready – You’ll need your 9-digit Chase mortgage account number and the routing number for the bank account you’re paying from.
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Call the Chase mortgage pay by phone number – Dial 1-833-PayChase (1-833-729-2427).
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Follow the prompts – Select your language preference, then choose the “make a payment” option.
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Enter your mortgage account number – Use your phone keypad to enter your 9-digit Chase mortgage account number.
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Confirm the payment amount – The system will state your total monthly payment due. Say “yes” to proceed.
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Enter your routing number – Input the routing number for your pay-from bank account.
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Authorize the payment – After confirming your payment details, authorize the payment.
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Get a confirmation number – Make a note of the confirmation number for your records.
And that’s it! The automated system will deduct the payment from your bank account usually within 1-2 business days.
Tips for Avoiding Issues with Pay by Phone
To ensure your mortgage payment goes through correctly when paying by phone, keep these tips in mind:
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Call at least 5-7 days before your due date – Allow plenty of time for the payment to process by your due date.
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Have your information handy – Including account and routing numbers to speed up the process.
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Check your payment cleared – Log into your account online a few days later to confirm the payment went through.
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Don’t use it for escrow or added principal – Making anything other than your normal monthly payment can get confusing. It’s better to log into your account online to specify added amounts.
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Double check numbers entered – One wrong digit could send your payment to the wrong account.
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Set up recurring payments – For autopay every month, recurring payments can be helpful. But confirm your payment amount first.
Frequently Asked Questions About Paying By Phone
Here are answers to some common questions about paying your Chase mortgage by phone:
What is the Chase mortgage pay by phone number?
The number to call to pay your mortgage by phone is 1-833-PayChase (1-833-729-2427).
What information do I need to make a payment?
Have your 9-digit Chase mortgage account number and bank account routing number ready when you call.
Can I set up recurring payments by phone?
Yes, you can arrange for recurring mortgage payments to be made from your bank account by phone. The payments will be made automatically each month.
When will my phone payment be deducted from my account?
Payments made by phone are usually deducted from your bank account within 1-2 business days. Allow 5-7 days for processing time before your due date.
Is there a pay by phone fee?
No, Chase does not charge a fee for paying your mortgage by phone using the automated system.
Can I specify principal or escrow amounts when paying by phone?
It’s best to avoid adding extra principal or escrow when paying by phone. To properly allocate additional amounts, log into chase.com instead.
Paying Your Chase Mortgage by Phone is Easy
Hopefully this guide gave you all the information you need to easily pay your Chase mortgage by phone. The automated pay by phone system allows you to make one-time or recurring payments 24/7 for your convenience.
Just be sure to call 5-7 days before your due date and have your account details handy. Follow the voice prompts to enter your mortgage account number, routing number, and payment amount. Make a note of the confirmation number at the end.
Sign up for email or text alerts
You can enroll to receive alerts when your due date is upcoming or your payment is about to become past due. Sign in at chase.com/alerts to customize your alert preferences.
Know payment posting options
Same-day payment options:
- Online: A one-time payment from a Chase checking account or from a previously set up external account.
- Over the phone: 1-833-PayChase (1-833-729-2427); from a checking account only.
- In a branch: From a Chase account or a cash payment; account holder or authorized third party must be present.
If you make your payment by check or from another bank’s payment service, we recommend you send your payment 5 to 7 business days before your due date to ensure we receive it on time.