Paying your credit card bill on time each month is crucial to avoiding late fees, interest charges, and damage to your credit score. If you have a Chase credit card, paying online is a quick and convenient way to ensure your payment gets credited on time.
In this comprehensive guide, we’ll walk through everything you need to know about paying your Chase credit card bill online
Benefits of Paying Your Chase Card Online
Paying online offers several advantages over mailing in a check or paying in person:
- Convenience – Pay anytime, anywhere in just a few clicks
- Speed – Online payments process faster, on the same day
- Proof of payment – Get instant confirmation and receipt
- Avoid late fees – Payments credit same day when made before cutoff times
- View payment history – All online payments in one place for your records
- Automatic payments – Set up recurring payments for complete convenience
Paying online ensures your payment gets to Chase quickly and credited to your account on time.
How to Pay Your Chase Credit Card Bill Online
Chase offers a few different ways to pay your credit card bill online:
On the Chase Website
- Go to www.chase.com and log into your account
- Under “Account Activity,” click “Make a Payment”
- Enter your payment amount and payment date
- Fill in your payment information and submit
Via the Chase Mobile App
- Open the Chase Mobile app and login
- Tap the credit card account you want to pay
- Select “Make a Payment”
- Enter the payment amount and date
- Complete payment details and submit
With Chase Online Bill Pay
- Login to Chase Online
- Under Payments, select “Pay Bills”
- Choose your credit card from the payee list
- Enter the payment amount and date
- Complete and submit payment
Once submitted, your Chase credit card payment will be immediately processed
Chase Credit Card Payment Processing Times
Understanding when your online payment will be applied is important to avoid late fees. Here are the processing timelines:
- Payments made before 8pm ET – Credited same calendar day
- Payments made 8pm-11:59pm ET – Credited same day, posted next calendar day
- Weekend/holiday payments – Credited same day, posted next business day
As long as you pay before 8pm ET on the due date, your payment will be on time. Payments made after 8pm ET will be credited as of the next calendar day.
Setting Up Automatic Online Payments
For complete convenience, you can enroll in automatic payments with Chase. Your credit card bill will then be paid automatically each month on the due date from your chosen payment source.
To set up automatic payments:
- Login to your Chase account online
- Under “Account Activity,” click on “Set up autopay”
- Choose your payment amount
- Enter and confirm your payment method
- Review and agree to the terms
- Submit to complete enrollment
You can cancel or change your autopay settings at any time through your Chase account.
Managing Online Chase Credit Card Payments
Chase offers robust tools for managing your online credit card payments:
- View payment history – See all past online payments in your account transaction history
- Change payment methods – Easily update payment source for one-time or autopay
- Cancel autopay – Turn off recurring payments at any time
- Update payment date – Reschedule one-time future dated payments
- View pending payments – See status of submitted payments
You have full control over your online payments through your Chase account.
Chase Payment Portal Troubleshooting
If you encounter any issues paying your Chase credit card bill online, here are some troubleshooting tips:
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Site errors – Refresh page or try again later if payment portal not loading
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Incorrect info – Double check card number, expiration date, and CVV entered
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Denied payments – Use different card if original payment method was declined
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Autopay issues – Make one-time payment then contact Chase to fix autopay problems
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Other problems – Call Chase or chat online for help with payment portal problems
The Chase customer service team is available 24/7 to help with any online payment issues.
Alternative Ways to Pay Your Chase Card
If you prefer not to pay online or are having technical issues, there are other payment options:
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By phone – Call 1-800-436-7958 anytime to pay with automated system
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Chase ATM – Make credit card payments at Chase ATMs with your debit card
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Chase branch – Visit a local branch to make a payment in person
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By mail – Send check or money order to payment processing address
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Western Union – Make cash payment at Western Union using receive code
While online is fastest, these alternative options can be used if needed.
Late Payments and Chase Credit Cards
If you do happen to miss the Chase credit card payment deadline and make a late payment, here is what to expect:
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Late fee – Fee of $30 – $40 charged to account
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Penalty APR – Accounts 60+ days late may get bumped to higher rate
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Credit damage – Can negatively impact credit utilization and score
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Account closure – Chase may close account if habitually late
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Payment returns – Any reversals due to nonsufficient funds will also incur fees
Avoid these outcomes by carefully monitoring due dates and paying on time, either online or through other channels.
Chase Customer Service for Billing and Payments
If you need help managing payments or have general billing questions, Chase customer service is available:
- By phone – Call the number on the back of your card
- Secure message – Log in online and send a message
- Live chat – Chat with an agent during business hours
- At a branch – Visit a Chase branch and talk to a banker
Chase can help with payment issues, due date extensions in some cases, account management, and any other billing needs.
Key Takeaways on Paying Chase Credit Cards Online
- Pay Chase credit cards online for fastest processing
- Have payment credited same day by paying before 8pm ET
- Set up autopay for automatic payments each month
- Manage payments through online account dashboard
- Use Chase customer service if any payment issues arise
Paying your Chase credit card bill online is fast, easy, and secure. Just log into your account, enter payment details, and consider enrolling in autopay for maximum efficiency. Making on-time payments consistently is key to building credit responsibly.
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Go to chase.com/paycard to see how you can easily pay your credit card bill online, by phone or by mail.
Go to chase.com/paycard to sign in and make a payment online.
Schedule a payment
To make a payment by the automated phone service, call 1-800-436-7958. We accept operator relay calls.
To avoid processing delays when you mail your check or money order:
- Write your 16-digit card number on the memo line
- Only include one check per statement
- Don’t use staples or clips
- Don’t fold checks
- Don’t send cash
Please mail your payment to the address below.
Cardmember Services P.O. Box 6294 Carol Stream, IL 60197-6294
For overnight mail, send your payment to: Chase Card Services 201 N. Walnut Street De1-0153 Wilmington, DE 19801
Go to chase.com/paycard to see the details of when your payment will be processed. If youre enrolled in automatic payments, well make your payment automatically on your due date. If that date falls on a weekend, well make your payment the Friday before. If you mail us a check or money order, well credit your payment the day we receive it if its before 5 PM local time at the payment address on your statement.
One-time credit card payments cant be edited. If your payment is still pending, you can cancel the payment and schedule a new one.
To see your recent payment activity go to Payment Activity.
You can enroll in Automatic Payments on chase.com or the mobile app.
When you enroll, specify the pay-from account and how much youd like to pay (e.g. your statement balance, your minimum payment due or fixed amount).
Your credit card will be paid automatically each month on your due date (if your due date falls on a Saturday, well make your payment the Friday before). You can edit or cancel your automatic payment settings at anytime.
Set up automatic payments
You can make an extra payment whenever youd like. If you make a payment before your due date, well reduce the automatic payment by the amount of your first payment. If your first payment is more than the automatic payment amount, we won’t make the automatic payment that month. You can make online and mobile payments daily.
You can change your due date as long as your account isnt in default. To change your due date, go to the “Things you can do” tab when signed in to your account. Choose “Update settings & preferences” and then “Payment due date.” Your due date can be any day on or between the 1st and 28th of each month. Since it takes us 1 or 2 billing cycles to finish your request, please make your payments by your original due date until we officially change the date.
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How To Pay Your Chase Credit Card (Correctly)
FAQ
How to pay credit card bill Chase online?
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How do I make a one-time payment with Chase?
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How do I pay my Chase Bill online?
Note: Online payments referenced by this table are initiated by signing in and using the chase.com credit card payment option above. Payments made through other websites or other services within chase.com, including Chase Bill Pay, may have different processing times. For Western Union payments, please use the Code City WALNUT.
How do I make a Chase credit card payment?
You can make a Chase credit card payment online, by phone, through the Chase mobile app, by mail or at a branch. To pay a Chase credit card bill online, log in to your online account and click on “Pay card.” Then, choose how much to pay, when to pay it, and where the payment is coming from.
Can you make Chase credit card payments online?
Chase clients can make their credit card payments online, by mail or by phone. The Chase online platform is probably the most practical solution for the vast majority of Chase cardholders. It allows them to make their Chase credit card payments on time from the comfort of their home or on the go.
Can I use my debit card to make a Chase credit card payment?
While clients may not use their debit card to make a Chase credit card payment, they can use the checking account that their debit card is linked to through their online banking account. Visit Chase’s website. Sign up to enroll in Chase’s online banking platform by clicking on the “Not enrolled? Sign up now” button.
How long does chase bill pay take to process a payment?
Payments made through other websites or other services within chase.com, including Chase Bill Pay, may have different processing times. For Western Union payments, please use the Code City WALNUT. Note: It may take up to 7 days before the payment is reflected on your account.
How do I schedule a chase payment?
Sign in to Chase Online℠ or the Chase Mobile®app and choose “Pay bills” then “Schedule payment” in the navigation menu. Choose your payee, enter the amount, “Pay from” account and the “Send on” or “Deliver by” date, then verify your details and submit. You’ll see a payment confirmation where you can save or share your payment receipt.