Paying your water and sewer bill on time each month is an essential responsibility as a homeowner or renter in Charlotte County Florida. The county provides multiple options to pay your utility bill conveniently whether online, by phone by mail or in person. This article will explain the payment methods available and provide tips to easily manage your Charlotte County utility account.
Overview of Charlotte County Utilities
The Charlotte County Utilities Department oversees the county’s water and sewer services including
- Drinking water treatment and distribution
- Wastewater collection and treatment
- Reclaimed water system
They serve over 195,000 residents across 331 square miles in Charlotte County providing safe, reliable utility services. The utility bills for water and sewer service are issued monthly. It is important to understand your bill and pay on time to avoid late fees or service disruption.
Payment Options for Charlotte County Utility Bills
Charlotte County offers flexible payment options to suit different needs and preferences:
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Online – Pay via the online portal anytime. Recurring auto-pay can be set up.
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Phone – Call the utility billing office during business hours to pay.
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Mail – Send a check or money order with your bill stub.
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In person – Pay at one of the designated payment locations.
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Drop box – Use the drop box at the county admin building.
Paying Your Bill Online
Paying online through the utility billing portal is the most popular option due to the convenience and features it provides. Here are the steps to pay your bill online:
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Go to www.charlottecountyfl.gov and search for “Pay Utility Bill”.
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Click on the link for the online utility billing portal.
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If paying for the first time, register for an account using your account number.
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Log into your account.
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Select “Make a Payment” and enter your payment details.
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Choose a payment method stored or enter a new card or bank account.
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Review the payment information and select “Process Payment”.
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Your payment will be immediately processed and a confirmation number will be provided.
The portal allows you to set up automatic recurring payments so you never forget. You can also access billing history and manage account details through the online portal anytime.
Paying by Phone
To pay your utility bill over the phone:
- Call 941-764-4300 during regular business hours
- Provide your Charlotte County Utility account number
- Enter payment information from your checking account or credit card
- Payment will be processed during the call
This is a quick, simple option for paying your bill without the need to leave home. However, you can’t set up recurring payments over the phone line.
Paying by Mail
If you prefer to pay your utility bill via mail, follow these steps:
- Wait to receive your monthly paper bill by mail
- Detach the payment coupon from the bottom of the bill
- Write a check or money order made payable to Charlotte County Utilities
- Mail the payment and coupon to the address printed on the bill
- Allow 5-7 business days for delivery and processing
This is a straightforward approach but involves more time waiting for bills by mail and processing of payments.
Paying In Person
There are a couple options for paying your Charlotte County utility bill in person:
- At the county admin building (Murdock Circle, Port Charlotte)
- At a payment kiosk located inside some grocery/retail stores
In-person payments allow you to pay by cash, check or card on the spot. However, you may have to wait in line and locations have limited hours.
Tips for Paying Your Utility Bill
Follow these tips for smooth utility bill payment:
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Pay early to avoid late fees – Payment is due by the 20th of each month.
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Enroll in autopay or schedule email reminders to avoid forgetting.
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Monitor your usage through the online portal and watch for spikes.
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Contact customer service if you need to set up a payment plan for financial hardship.
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Update your contact information if you move or change phone numbers.
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Sign up for e-billing to reduce paper waste and access bills faster.
Staying on top of your Charlotte County utility account through on-time payment ensures your water keeps flowing and wastewater keeps processing without disruption. Choose a payment method that is convenient for your needs. The online portal provides the most features for easy account management. With multiple options, paying your utility bill can be simple and stress-free.
Step Drop Box Locations
Pay by check or money order only.
- Include the bottom portion of your utility bill.
- Make the check or money order payable to the City of Charlotte.
Make a One-time Payment
Make a one-time payment without logging in to the payment portal (convenience fees apply*).
- Make a one-time KUBRA EZ-PAY payment using your bank account, ATM, debit card, Mastercard, Visa, Discover or Diners card.
- A $1.10 fee is charged by KUBRA EZ-PAY per transaction up to $999.99 within 26 days.
- For payments totaling more than $999.99 within 26 days, a $55 convenience fee will be charged by KUBRA EZ-PAY.
Gather your information:
- Bottom Portion of Your Utility Bill.
- Check or Money Order Payable to the City of Charlotte.
Mail your information to:
City of Charlotte P.O. Box 1316 Charlotte, N.C. 28201
Call 311 or 704.336.7600
- Make a one-time KUBRA EZ-PAY payment using your bank account, ATM, debit card, Mastercard, Visa, Discover, or Diners card (convenience fees apply*).
- A $1.10 fee is charged by KUBRA EZ-PAY per transaction up to $999.99 within 26 days.
- For payments totaling more than $999.99 within 26 days, a $55 convenience fee will be charged by KUBRA EZ-PAY.
There are several options for paying your bill in person:
Why does Charlotte County pay the highest water bill?
FAQ
Where can I pay my Charlotte County water bill?
How do I pay my Charlotte water bill by phone?
Who is the electric company in Port Charlotte Florida?
Does Port Charlotte, FL have hard water?
How do I pay my Charlotte water bill?
You will need the Utility Account Number and the Service Address “Street Number” located on the Charlotte Water bill you want to pay. A fee of $1.10 is charged by KUBRA EZ-PAY for this service. KUBRA EZ-PAY is the fastest way to make a payment. Payments made before 5:00 pm (ET) Sunday-Friday are posted the same day.
How do I pay my Charlotte County utility bill?
Charlotte County Utilities does not receive any portion of this fee. Pay Online By calling 941.764.4300 and selecting #1, or calling 1.855.288.9286, you can check your balance due and pay your bill with a VISA, MasterCard, Discover card, or your checking account using a touch-tone phone. This service is available 24 hours a day, 7 days a week.
What does the Charlotte County Water Department do?
Information about the county’s water and sewer services, including emergency contact information. The office is responsible for billing and collecting the city’s utilities fees and charges, processing lot mowing fees, and offers paperless billing and payment options. Looking for Charlotte County Water Department billing, payments & services?
Does Charlotte County utilities offer online billing & payment services?
Most banks and credit unions have partnered with financial management services to offer online billing and payment features. Charlotte County Utilities is partnered with CheckFree, FISERV, Metavante and FIS. Contact your bank or credit union to determine if they participate. Please be sure to use your account number as shown on your bill.
Does Charlotte County Utilities accept checks?
Charlotte County Utilities is partnered with CheckFree, FISERV, Metavante and FIS. Contact your bank or credit union to determine if they participate. Please be sure to use your account number as shown on your bill. Please DO NOT send cash through the mail. We reserve the right to present your check electronically for payment by your bank.
Where can I pay a utility bill in Port Charlotte?
Utilities customer payment center is open at the Murdock Administration Center, 18500 Murdock Circle, B109, in Port Charlotte, Monday–Friday 9 a.m., to 4 p.m. (except holidays). View the draft Design Compliance Standards and Cross-Connection Control and Backflow Prevention Manual.