Central Hudson Online Bill Pay: A Complete Guide

Paying your utility bills online is a convenient option offered by many providers today, including Central Hudson. Online bill pay allows customers to securely view bill details, make one-time payments, set up auto-pay, and more. This comprehensive guide will walk you through everything you need to know to pay your Central Hudson bill online.

Benefits of Paying Your Central Hudson Bill Online

There are many advantages to utilizing Central Hudson’s online bill pay options:

• Convenience – Pay anytime, anywhere with an internet connection Avoid mailing payments or visiting payment locations

• Paperless Billing – Reduce clutter and go green by receiving and viewing bills electronically,

• Payment Tracking – Payment history is stored online to refer back to at any time.

• Auto-Pay – Set up recurring payments to be made automatically each month. Avoid late fees.

• Account Management – View bill details, update account info, and monitor usage.

• Budgeting – Utilize payment alerts and billing history to better budget for upcoming bills.

• Time Savings – Payments post instantly, no need to wait for checks to clear or travel to payment sites.

Paying online saves time and hassle for Central Hudson customers.

How to Sign Up for an Online Account

Signing up for online account access with Central Hudson is simple. You’ll need your account number and an email address.

1. Go to www.cenhud.com and click “Log In” at the top.

2. Click “Sign Up” under the login fields.

3. Enter your Central Hudson account number and email address.

4. Create a username and password.

5. Accept the terms and conditions.

6. Check your email for a confirmation link to complete signup.

Once confirmed, you can immediately log into your online account dashboard and access all of the bill pay features.

Making One-Time Payments

To make a one-time bill payment in your online account:

1. Select “Make Payment” from the dashboard.

2. Choose the account you want to pay if you have multiple.

3. Enter the payment amount.

4. Select a payment method – bank account or credit/debit card.

5. Submit payment and wait for the confirmation screen.

One-time payments will immediately post to your account. Your remaining balance will update and receipt will be emailed to you. Making single payments is useful for those who don’t want auto-pay.

Setting Up Recurring Auto-Pay

For hands-off bill payment, set up auto-pay:

1. From account dashboard, choose “Manage Automatic Payments.”

2. Select the account, payment method, and payment date.

3. Pick the fixed amount or total balance due each month.

4. Review terms and submit request.

Once established, payments will automatically be processed each month on the set date. You’ll receive email confirmations when processed. Update or cancel auto-pay anytime through your account.

Getting Paperless eBills

To go paperless:

1. Click on “Update Profile” in account settings.

2. Select “Go Paperless” under Billing Options.

3. Agree to Terms & Conditions.

Your next bill will be sent to your email rather than home address. You can view and download current and past eBills from your account dashboard at any time. Reduce clutter while still having easy bill access.

Paying as a Guest

Don’t want to create an entire online account? You can make one-time payments as a guest through Central Hudson’s online pay portal:

1. Go to www.cenhud.com and click “Pay as a Guest” at the top.

2. Enter your Central Hudson account number, name, and email address.

3. Choose a payment method and submit payment.

No login or account needed. Great for one-off payments if you don’t want recurring auto-pay. However, your payment history won’t be saved anywhere.

Helpful Tips for Managing Your Online Account

• Check your account dashboard regularly to monitor current billing and usage.

• Set up email or text alerts for important account notifications.

• Update your auto-pay date if initial date doesn’t work for your cash flow.

• Don’t forget to update payment method if your card expires or account changes.

• Review terms before going paperless to ensure eBills meet your needs.

• Use Central Hudson’s mobile app to access your account on the go.

• Contact customer support if you have any questions or account issues.

Properly managing your online account ensures streamlined, stress-free bill payment.

Alternative Ways to Pay Your Central Hudson Bill

If online payments don’t work for your needs, Central Hudson offers these alternate options:

• Mail – Send paper checks or money orders to the remittance address printed on your bill.

• In Person – Visit an authorized payment center near you to pay with cash, check, or money order.

• Phone – Call the number on your bill to pay through Central Hudson’s automated phone system.

• Mobile App – Download the Central Hudson app to your smartphone or tablet to pay on the go.

• Automatic bank draft – Provide bank account information to have payments automatically withdrawn each month.

Online is easiest, but choose the payment method that is right for your preferences and needs.

Troubleshooting Common Online Account Issues

Problem: Can’t sign into your online account.

Solution: Reset your password or username using “Forgot Password?” link. Contact customer service if that doesn’t resolve it.

Problem: Auto-pay payment won’t process.

Solution: Verify payment method on file hasn’t expired and update if needed. Ensure sufficient funds available.

Problem: Payment history missing transactions.

Solution: Refresh browser or re-sync account. Contact support if issue persists – they can investigate missing data.

Problem: Unexpectedly high bill amount.

Solution: Review usage graph in online account to identify spikes and causes. Adjust budget billing amount if needed to smooth costs.

Don’t hesitate to contact Central Hudson’s customer support team if you encounter any persistent technical issues, errors, or need assistance managing your online account.

Key Takeaways and Next Steps

• Online bill pay provides convenience, tracking, paperless option, auto-pay, and more.

• Signing up is easy through Central Hudson’s website using your account number.

• Make one-time payments or set up recurring auto-pay via your account dashboard.

• Access current and past eBills electronically by going paperless.

• You can also pay as a guest without an account.

• Manage your account closely and get help promptly for any issues.

Ready to get started? Visit www.cenhud.com to create your online account and start paying your Central Hudson bill online today.

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