Living in the Hudson Valley region of New York? Then you likely receive electric and/or natural gas service from Central Hudson. Paying your utility bill regularly and on time should be quick and easy. Central Hudson offers multiple options to take care of your payment each month, along with great customer service resources.
In this comprehensive guide, I’ll explain everything you need to know about managing your Central Hudson account and paying your bill smoothly including:
- Understanding your monthly charges and bill
- Steps for paying online, by phone or in person
- Setting up convenient autopay
- Getting billing help and answers from customer service
- FAQs about Central Hudson billing and payments
Follow these tips to master paying your Central Hudson bill with minimal hassle. Let’s dive in!
Overview of Central Hudson Billing
First, a quick refresher on how billing from Central Hudson works:
- You are billed monthly for electric and/or natural gas usage
- Bills are sent around the same time each month
- Payment is due within 21 days of the bill date
- Charges include usage, service fees, taxes and adjustments
- Late fees apply if paid after the due date
- Services may be disconnected for nonpayment
Knowing the basics of your utility billing helps ensure on-time payments,
Steps to Pay Your Central Hudson Bill Online
Paying online is the quickest way to manage your Central Hudson bill. Here are the steps:
- Go to www.cenhud.com and click “Pay Bill”
- Enter your 10-digit account number
- Select whether you want to pay the full or partial amount due
- Choose a payment method like credit/debit card or e-check
- Submit payment and receive instant confirmation
Online payments process immediately so your account is credited right away. You can also setup recurring autopay
Other Ways to Pay Your Central Hudson Bill
Don’t want to pay online? Central Hudson offers these other options:
- By phone – Call 800-527-2714 to pay through the automated system or with a representative.
- By mail – Send your check or money order to the address listed on your bill. Allow 5-7 days for mailing time.
- In person – Take cash, check or money order to an authorized payment center. Locations are listed on www.cenhud.com.
No matter how you choose to pay, Central Hudson gives you flexibility to handle your bill in the way that works best for you.
Sign Up for Auto Pay for Peace of Mind
For maximum convenience, enroll in Auto Pay to have your Central Hudson bill paid automatically each month directly from your bank account. Here’s how to enroll:
- Login to your online account at www.cenhud.com
- Under Billing & Payments, choose Auto Pay
- Select your preferred payment method
- Check the Auto Pay terms and conditions
- Submit to complete enrollment
Once setup, you can relax knowing your utility bill will be paid on time every month.
Get Billing Help and Answers from Customer Service
If you ever have questions or issues related to your Central Hudson bill, reach out to customer service for assistance:
- FAQs – Answers to common billing and payment questions can be found on www.cenhud.com. Super helpful!
- Chat – Get live assistance from a customer service agent using the online chat during business hours.
- Email – Send billing questions or requests to [email protected] for a response by email.
- Phone – Call 800-527-2714 to speak with a representative for immediate help.
Central Hudson aims to provide exceptional service. Use their customer care resources whenever you need them.
Frequently Asked Questions
Here are quick answers to some of the most frequently asked questions about Central Hudson billing and payments:
What are some charges on my bill?
Your bill includes usage charges, service/delivery fees, taxes, adjustments and unpaid balances.
When is my Central Hudson bill due?
Payment is due within 21 days of the billing date shown at the top of your statement.
Does Central Hudson offer budget billing?
Yes, you can enroll in their balanced payment plan to pay a consistent amount each month.
What is the late payment fee?
If paid after the due date, a 1.5% late fee will be applied to any unpaid balance.
Can I go paperless?
Yes, you can enroll in paperless billing to receive your bill electronically each month.
Is there a fee to pay by debit/credit card?
No, Central Hudson does not charge any fee for online/phone payments by card.
Take Control of Your Central Hudson Bill Payments
Managing your Central Hudson account and payments should be quick, easy and painless every month. Use their online, phone and in-person options to take care of your bill on time. Sign up for autopay to make utility bills completely hands-off.
Leverage Central Hudson’s exceptional customer service resources whenever you need support or have questions. Keeping payments consistent will help avoid late fees or service disruptions.
Use this guide to master your Central Hudson account and bill payments going forward. Proper utility account management helps ensure great service while keeping more money in your own pocket.
