Paying your CenterPoint Energy utility bill should be a quick and straightforward process CenterPoint offers multiple payment options to fit any schedule or preference. You can pay online, by phone, by mail, or at authorized pay sites for immediate processing.
This guide will outline the various methods for paying your CenterPoint Energy gas or electric bill so you can choose the most convenient option and avoid late fees.
Benefits of Paying Your CenterPoint Energy Bill
Paying your utility bill on time each month provides several key benefits
- Avoid late payment fees and penalties
- Prevent disruption or disconnection of your electric or natural gas service
- Maintain a positive payment history and credit standing with CenterPoint Energy
- Gain access to online account management and payment options
- Ensure regular receipt of bills, statements, and other communications
Establishing prompt, consistent payment of your CenterPoint Energy account makes life easier and saves money in the long run.
How to Pay Your CenterPoint Energy Bill Online
Paying online at CenterPointEnergy.com is the fastest, most convenient way to pay your bill. Online payments are posted to your account instantly.
Register for an Online Account
- Visit CenterPointEnergy.com and click “My Account”
- Click “Register” and enter your account number, email, and create a password
- Read and accept the terms of use to complete registration
Pay Your Bill
- Log in to your online account dashboard
- Select “Make a Payment” from the menu
- Enter your payment amount and select a payment method
- Submit payment and receive an immediate, viewable confirmation
You can also schedule future bill payments and enroll in autopay through your online account.
Paying Your CenterPoint Energy Bill by Phone
CenterPoint offers an automated phone payment system available 24/7. Call 1-800-227-1376 and follow the system prompts to make a payment.
To make a payment by phone:
- Have your account number ready
- Call 1-800-227-1376
- Select “Payments” from the main menu
- Follow prompts to enter payment information
- Payment will process immediately
Speaking with a customer service representative is also available during business hours if you need help or have questions about your bill.
Paying Your CenterPoint Energy Bill by Mail
To pay by mail, send a check or money order payable to CenterPoint Energy to the mailing address for your service area:
Indiana Accounts
- Southwestern IN: PO Box 2006, Houston, TX 77252-2006
- Central/Northern IN: PO Box 1423, Houston, TX 77251-1423
Ohio Accounts
- PO Box 4849, Houston TX 77210-4849
Allow 5 business days for delivery. Write your account number on the check or money order. Do not mail cash payments.
Paying Your CenterPoint Energy Bill In Person
CenterPoint offers in-person payment at a network of authorized pay sites such as grocery stores, check cashing locations, and pharmacies.
To find an in-person payment location near you:
- Visit CenterPointEnergy.com
- Under “Billing & Payments” select “Other Ways to Pay”
- Choose “Find a Pay Site” and enter your ZIP code
Bring your paper bill or locate your account number. Payments are effective immediately.
Payment Assistance and Billing Support
If you are struggling to pay your CenterPoint Energy bill on time, you may qualify for a payment plan, extension, or financial assistance:
- Payment Arrangements – Set up a plan for managing past due balances
- Payment Assistance – Apply for credits or aid if eligible under state programs
- Budget Billing – Even out bills so they are predictable each month
Contact a CenterPoint Energy customer service representative for help enrolling in these programs.
You can also view billing help guides under “Understand Your Bill” on CenterPointEnergy.com to better understand charges and services on your monthly statement.
Setting Up Recurring Auto-Pay
For maximum convenience, enroll in auto-pay through your online account dashboard. This automatically pays your bill from your bank account or credit card each month.
To enroll in auto-pay:
- Log into your online account
- Under “My Profile”, select “AutoPay Program”
- Enter your preferred payment method
- Accept the terms and conditions
- Click “Submit” to activate
Now your bill will be paid automatically each month. You can cancel or change your auto-pay method at any time.
Confirm Your CenterPoint Energy Payment
No matter how you pay your utility bill, you’ll receive immediate confirmation through:
- Your online account dashboard
- The mobile app (download for iOS or Android)
- Email receipts
- Text/SMS notifications (if enabled)
- Paper bills will show as “Paid” the following month
Save or download payment confirmations for your records. You can also view past bills and payment history through your online account.
Avoid Late Fees and Disconnection
Paying on time is crucial to avoiding late payment fees and potential disconnection of your gas or electric service. CenterPoint Energy bills are due within 16 days of the statement date.
Late fees are assessed if payment is received after the due date. Accounts over 45 days past due are subject to disconnection. Reconnection involves fees and complex processes.
Online payments, auto-pay, and mail delivery time make on-time payment easy if you act before the due date. Contact CenterPoint immediately if you anticipate difficulty paying a bill to discuss options.
Summary: How to Pay Your CenterPoint Energy Utility Bill
CenterPoint Energy offers flexible payment options to fit any preference:
- Online – Fast, easy, secure through your account dashboard
- Phone – 24/7 automated payments at 1-800-227-1376
- Mail – Send check or money order to proper P.O. Box
- In-Person – Authorized pay sites accept cash, check, credit/debit
Tips for on-time payment:
- Mark due dates on your calendar
- Enroll in auto-pay to guarantee on-time payments
- Contact support if you need assistance paying your bill
- Keep confirmation numbers and receipts
Paying on time prevents penalties and service disruptions. Use CenterPoint’s online options for the most convenient, instant processing of your gas or electric bill.
Frequently Asked Questions About CenterPoint Energy Bill Pay
What credit cards does CenterPoint Energy accept?
CenterPoint Energy accepts Visa, MasterCard, American Express and Discover credit and debit cards.
Is there a fee for paying by debit/credit card?
CenterPoint Energy does not currently charge convenience fees for online debit/credit card payments. Fees depend on your payment processor.
How long does it take mailed payments to process?
Allow 5 business days for mailed payments to avoid late fees. Faster options are online, phone, and in-person payments.
What if I’m struggling to pay my bill?
Contact CenterPoint Energy about enrolling in payment plans, extensions, budget billing, or financial assistance programs if you are having difficulty paying your bill.
Can I see my past bills and payment history online?
Yes, your CenterPoint Energy payment history and billing statements from the past 12 months are viewable through your online account dashboard.
How do I sign up for paperless billing?
Within your online account, you can enroll in paperless billing to receive bills electronically versus by mail. This saves paper and gives instant access to bills.
What is the Bill Pay phone number?
You can pay by phone 24/7 using CenterPoint Energy’s automated system at 1-800-227-1376. Select “Payments” from the menu.
How do I check the status of a payment?
You can check the status of the most recent payment immediately under “Recent Account Activity” in your online account dashboard or mobile app.
