How To Pay Your Water Bill in Carroll County

Paying your water bill is an essential responsibility for every resident and business in Carroll County While the process is relatively straightforward, it helps to understand the full details on payment options, due dates, late fees, and more This guide will provide everything you need to know to easily pay your Carroll County water bill.

Carroll County Locations

There are two primary Carroll Counties referenced in relation to water service and bill payment They are

• Carroll County, Maryland
• Carroll County, Georgia

When searching for information on paying your Carroll County water bill, be sure to identify which Carroll County you live or do business in. The websites, payment options, rates, and more can differ between the two.

Payment Options in Carroll County, MD

Residents and businesses receiving water service from Carroll County, Maryland have several options for paying water bills:

• Online Payments – Bills can be paid on the Carroll County, MD website using credit card or e-check. You will need your 10-digit account number to login.

• Phone Payments – The county offers an automated phone payment system at 410-386-2971. Again, your full account number will be required.

• Mail-In Payments – Checks or money orders can be mailed in using the payment stub from your water bill. Send to: Carroll County Collections, 225 N Center St. Westminster, MD 21157.

• In-Person Payments – Bills can be paid in-person at the Collections Office in Westminster. Cash, checks, credit/debit cards accepted.

Payment Options in Carroll County, GA

For water customers of the Carroll County Water Authority in Georgia, payment options include:

• Online Payments – Bills can be paid online through the CCWA website using credit card or e-check. Your account number is needed.

• Phone Payments – An automated payment system is offered 24/7 at 770-832-1322. Have your account information ready.

• Mail-In Payments – Mail check or money order payments to: CCWA, PO Box 739, Carrollton, GA 30112. Include payment stub.

• In-Person Payments – Visit the CCWA office at 556 Old Bremen Rd, Carrollton, GA to pay in person M-F 9am-4:30pm.

• Drop Box – A drop box is located out front of the CCWA office for after-hours bill payment drop off.

Due Dates and Late Fees

• For Carroll County, MD – Water bills are due on the date printed on your bill, typically within 15 days of the bill date. A 10% late penalty applies if not paid by the due date.

• For Carroll County, GA – CCWA water bills are due on the 10th of each month. A 10% late fee is added for unpaid bills after the 10th.

If your due date falls on a weekend or holiday, payment must be received the last working day prior to avoid late fees. Make note of due dates and pay promptly each billing cycle to avoid penalties.

Account Information Needed

Whether paying your Carroll County water bill online, by phone, or in person, having your account information readily available makes the process faster and simpler.

You will need:

• Account number
• Service address
• Name on the account
• Current balance/amount due

This information can be found printed on your paper bill or accessed through your online account. Be sure to have it handy before starting your payment.

Auto-Pay and Paperless Billing

Both Carroll County, MD and Carroll County, GA offer paperless billing and auto-pay options that can streamline water bill payment.

With paperless billing, account statements are sent electronically rather than by mail. Payment reminders can also be emailed.

Enrolling in auto-pay automatically deducts the amount due from your selected payment method each month. This avoids late fees from forgotten bills.

Check with your specific Carroll County water provider for details on setup.

Customer Service for Payment Support

If you need assistance paying your Carroll County water bill, have account questions, or want to set up new service, customer service reps are available:

• For Carroll County, MD – Call 410-386-2971

• For Carroll County, GA – Call 770-832-1277

Help is available for navigating the payment process, clarifying your account details, and more.

Budget Billing Programs

Both Carroll County service providers offer budget billing (also called levelized billing) programs to make water expenses more consistent month-to-month. This averages usage over the past 12 months and bills a fixed amount each period.

Contact Carroll County Utilities or the Carroll County Water Authority to enroll in budget billing and even out water bill amounts throughout the year.

Financial Assistance Programs

Financial assistance is available through both Carroll County, MD and Carroll County, GA water providers for qualifying low income households who need help paying water bills.

This can include discounted rates, payment plans, and payment assistance. Contact customer service for complete eligibility details and how to apply.

Moving? Starting/Closing Service

When moving in or out of a home or business in Carroll County, be sure to notify your water provider right away to start or close service. This ensures proper billing with no service gaps.

Most providers require 1-2 business days notice. Provide your move in/out date and new contact information. Final bills are issued following service termination.

By understanding the full process and specifics for paying your Carroll County water bill, you can take care of this essential task quickly, correctly, and on time. Don’t hesitate to contact customer service if any questions arise. They are available to assist water customers with all billing and service needs.