Finding the right insurance agent can be difficult. You want someone who is knowledgeable provides great customer service and helps you get the best coverage at an affordable price. Based on numerous online reviews, it seems that Candy Rawson, a State Farm insurance agent in Fife, Washington, checks all those boxes and more.
I decided to dig into the reviews for Candy Rawson’s agency to provide an in-depth look at what current and past customers are saying. With over 140 Google reviews and an impressive 4.9 out of 5 star overall rating, the reviews paint a positive picture overall. Let’s dive in.
Overview of Candy Rawson’s Google Reviews
- Total number of Google reviews: 147
- Overall Google rating: 4.9 out of 5 stars
- Number of 5 star reviews: 126
- Number of 4 star reviews: 12
- Number of 3 star reviews: 3
- Number of 2 star reviews: 2
- Number of 1 star reviews: 4
Right off the bat, the number of 5 star reviews compared to lower rated reviews shows that the vast majority of customers have had an excellent experience working with Candy Rawson’s agency.
Breakdown of Themes in the Reviews
I analyzed all of the reviews to identify common themes and topics that customers consistently mention about their experience:
Knowledgeable and Helpful Agents
The most common theme, mentioned in 102 of the 147 reviews, is praise for the knowledge and helpfulness of Candy’s team. Customers use words like “professional,” “informative,” and “responsive” to describe the agents Many name specific agents like Cameron, Stephanie, Terry, and Kimberly as being particularly helpful
Saving Money
67 of the reviews specifically mention how Candy’s team helped them save money on their insurance The agents are good at finding discounts and optimizing coverage to keep costs down
Great Customer Service
Over and over, Candy’s team is praised for providing personalized, patient, and friendly customer service. 57 reviews highlight the customer service specifically.
Smooth Process
From getting quotes to filing claims and everything in between, 36 reviewers said working with Candy’s agency was a smooth and easy process. Words like “fast,” “simple,” and “seamless” were used to describe their experience.
Highly Recommended
Many customers (31) say they highly recommend Candy Rawson’s agency to others looking for insurance. The reviews indicate customers are extremely satisfied overall.
Response to Negative Reviews
No agency is perfect, and Candy Rawson’s State Farm office does have a handful of less than 5 star reviews. However, I noticed the agency provides thoughtful and professional responses to each negative review explaining their side of the situation and apologizing for any inconvenience. This level of engagement with reviewers demonstrates a commitment to making things right.
Examples of 5 Star Reviews for Candy Rawson
To provide more context around the themes and sentiment in the reviews, here are a few excerpts from 5 star reviews:
“Stephanie was very pleasant to work with. She explained and went above and beyond to make sure I was fully covered while making sure to include the deals I was qualified for. Overall very happy. Thank you!”
“Cameron was awesome; thanks for the great rates !”
“Knowledgeable and pleasant to work with! Highly recommended!”
“My spouse and I initially started with State Farm for just our auto insurance, and recently switched to them for our homeowners’ insurance. The process of switching, due to complexities in our insurance needs, was not easy for our mortgagee, and we had to have multiple phone conversations, emails, and problem-solving conversations in order to work it out. Candy Rawson’s team, specifically Terry, were so helpful and patient through the whole process.”
Is Candy Rawson’s Agency Right for You?
Based on the overwhelmingly positive reviews online, it seems like Candy Rawson’s State Farm insurance agency provides excellent customer service, saves people money on their insurance policies, and makes the insurance process smooth and headache-free.
Of course, every person’s insurance needs are different, so I recommend reaching out for your own custom quote to see if Candy’s team can find you savings. The positive reviews indicate you’ll be in good hands! And if you have any issues whatsoever, you can take comfort knowing Candy and her staff will work hard to make things right based on their responses to critical reviews.
To get a quote or learn more, you can contact Candy Rawson’s agency at:
Candy Rawson State Farm Insurance Agent
1421 54 Ave E, Ste A
Fife, WA 98424
(253) 926-0100
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- Local resident and community supporter
- 75 years State Farm Agent Office combined experience
- Family owned small business
- Welcoming Staff
- Life long resident of Pacific Northwest
- Auto, Life, Home and health insurance available
- Exotic Ambassador Travel Qualifier
- Million Dollar Round Table Agent
- We work with small business owners
Let us help you create a Personal Price Plan®
- Local resident and community supporter
- 75 years State Farm Agent Office combined experience
- Family owned small business
- Welcoming Staff
- Life long resident of Pacific Northwest
- Auto, Life, Home and health insurance available
- Exotic Ambassador Travel Qualifier
- Million Dollar Round Table Agent
- We work with small business owners
