You might want to switch insurance agents if your current one has sold or merged, your favorite contact has left, or you’re sick of talking to agents who don’t seem to know who you are or just don’t get along with you. Maybe you want to switch insurance companies too. In any case, you’re in the market. Where to start?.
If you’re unhappy with your current insurance agent but want to keep your policy with the same provider, you may be wondering – can I switch agents without having to change insurance companies?
The good news is, yes you can change insurance agents and still keep your existing coverage. You don’t necessarily have to drop your insurer just because of a bad agent experience.
Switching agents while retaining the same insurance company is a simple process when done right Keep reading to learn why you may want to replace your agent, how to transfer agents properly, and what to expect during the transition
When Is It Time to Switch Insurance Agents?
There are many reasons you may decide to change insurance agents despite liking your current coverage and rates, Some common triggers include
-
Poor customer service – Unresponsive to calls/emails not helpful filing claims, etc.
-
Limited availability – Hard to reach, keeps pushing back appointments.
-
Personality conflicts – Pushy sales tactics, you simply don’t get along well.
-
Relocating – You moved to a new area and need a local agent.
-
Seeking better advice – Want an agent who specializes in your needs.
These types of issues are generally specific to the agent, not your insurance company as a whole. So switching agents offers a chance to resolve them without the hassle of switching insurers and policies.
How to Transfer Your Policy to a New Agent
If you’ve decided to replace your current agent, here are the typical steps to transfer coverage:
-
Find a new agent – Use your insurer’s website to locate agents nearby and read reviews.
-
Discuss your needs – Explain to the new agent what you want fixed from your past experience.
-
Begin transfer paperwork – Fill out any required forms to move your policy to the new agent.
-
Wait for renewal – The transfer fully takes effect at your next renewal date.
-
Verify the change – Check paperwork shows the new agent’s name once renewed.
Most transfers can be completed in just a few weeks around your existing renewal cycle. You remain covered during the transition.
Do I Have to Inform My Previous Agent?
Nope, you do not need to formally notify your prior agent that you are switching. The insurance company handles reassigning your policy internally.
Your old agent may reach out once noticing you are no longer their client. But you are not obligated to discuss your reasons for leaving if you don’t want to.
Will My Rates and Coverage Change?
As long as you keep the same actual insurance policy, your rates, coverage details, and premiums should remain the same after switching agents.
However, if it coincides with your renewal period, regular rate adjustments may occur then as they would normally. But just having a new agent does not directly alter your costs.
It’s a good idea to review your renewed policy for any changes though. Verify it lists your new agent but retains the same coverage limits.
If you need to change sooner than renewal, you’ll likely have to reapply and receive new quotes. This could indirectly impact your rates.
Why Transferring Agents is Better Than Switching Companies
There are clear benefits to simply replacing your agent versus the hassle of an entire new policy:
-
No lapses in coverage – Smooth transition retains existing insurance.
-
No change to rates/benefits – Keep the same policy costs and details.
-
No underwriting required – Bypass medical exams or providing your history again.
-
Maintain loyalty discounts – Don’t lose multi-year customer savings.
-
Preserve claims history – Don’t reset to zero with a new provider.
As long as the core policy meets your needs, changing agents provides an easy fix for issues on the service side.
Tips for Choosing Your New Insurance Agent
Not all agents are created equal. Use these tips to select a new agent you’ll be satisfied with long-term:
-
Verify proper licensing – Ensure they are certified in your state and policy type.
-
Check reviews and ratings – Look for consistently positive feedback from other clients.
-
Consider credentials – Designations like CIC and CPCU signal specialized expertise.
-
Interview multiple candidates – Ask about their approach, communication style, and availability.
-
Compare customer service policies – Response time, after hours support, ease of claims and billing.
-
Discuss your unique situation – Find an agent well-versed in your field if you have niche needs.
Taking the time to carefully select your new agent will help ensure you end up with someone better equipped to handle your insurance needs.
When Switching Companies and Policies Makes Sense
While simply replacing your agent often makes the most sense, there are some cases where you may want to fully switch insurers altogether:
-
Your existing company lacks offerings in your required policy types.
-
You have disputes over claims denials that cannot be resolved.
-
The insurer’s financial rating has decreased substantially since you bought the policy.
-
You find substantially lower rates for equivalent coverage from competitors.
-
You have relocated out of the existing carrier’s operational area.
Even if switching insurers, you can still consult your new agent for guidance making the move efficiently so there are no gaps in your protection.
The Bottom Line
Changing insurance agents is a straightforward process that lets you fix poor service issues while maintaining your current policy.
Before you go through the hassle and cost of an entirely new insurance policy, consider switching agents first – you might just need a fresh start with someone new.
Just be sure to research agents carefully, verify licensing, and check reviews first to avoid the same problems. With the right agent-policyholder fit, you can receive the outstanding service you deserve.
So don’t settle for subpar service – know you always have options for improving your insurance experience.
You Can Switch Insurance Agents with the Same Insurance Company
If you’re happy with your insurance company but not your agent, most companies will let you switch your policy to a different agent. Check the insurance company’s “find an agent” page and reach out to one. If they don’t feel like the right fit, contact another until you’re comfortable. However, timing matters here: Many companies only transfer policies at the renewal date.
You Can Switch Insurance Agents and Switch Insurance Companies
If you don’t love your insurance agent OR your insurance company, you’re ready for a fresh start. Here are some ways to find an agent that’s the right fit for you:
- Ask a trusted friend who they use
- Check online reviews at Google or another platform.
- Call or meet them to explain your needs and preferences. Have your insurance policies handy. Can you see yourself working with them? If you feel like a “square peg in a round hole,” call another agent on your list.
When and How to Switch Your Insurance Company? | Insurance Explained
FAQ
How do you break up with your insurance broker?
Can I switch life insurance agents within the same company?
Can you transfer from one insurance company to another?
Can you have two insurance brokers at the same time?
Should I switch agents with the same insurance policy?
An agent might retire, for example, or you might like the company but want a more attentive person to work with. Unless there’s a change to your policy, simply switching agents with the same insurance won’t get you a better price. Agents can’t control the price of your policy, and changing only your servicing agent won’t save you money.
Can you switch insurance companies without changing insurance companies?
The good news is that in most cases, you can switch to a new agent without having to change insurance companies. Switching agents gives you the opportunity to find an agent who provides better service and is a better match for your needs. This allows you to keep the same insurance carrier and policy that you’re familiar with.
Can I change insurance agents?
You can change insurance agents. Are you wondering how to switch insurance companies or agents and get a lower rate? The answer depends on the insurance provider you’re dealing with, among other factors. Each company has a different policy, but you should be able to make the switch at any time.
Does switching insurance agents save you money?
Unless there’s a change to your policy, simply switching agents with the same insurance won’t get you a better price. Agents can’t control the price of your policy, and changing only your servicing agent won’t save you money. There are other ways in which finding a new agent at the same company might save you money.