How To Pay Your BSES Delhi Electricity Bill

As a BSES electricity customer in Delhi, it is important to pay your bill on time each month. BSES offers convenient payment options to suit your needs. In this comprehensive guide, we will walk through everything you need to know about paying your BSES electricity bill in Delhi.

Overview of BSES in Delhi

BSES stands for Bombay Suburban Electricity Supply. It is a joint venture between Reliance Infrastructure Limited and the Delhi Government. BSES is responsible for electricity distribution in 70% of Delhi through its two distribution companies

• BSES Rajdhani Power Limited (BRPL) – Serves South and West Delhi
• BSES Yamuna Power Limited (BYPL) – Serves East and Central Delhi

Together, BRPL and BYPL supply power to over 44 million residents in Delhi As a distribution licensee, BSES purchases electricity from generating companies and delivers it to end consumers through an extensive network of cables, feeders, and transformers

Understanding Your BSES Electricity Bill

Your BSES bill provides a summary of your electricity usage and charges Key sections include

Account Details – Name, address, account number, meter number

Tariff Details – Type of tariff/rate you are charged

Billing Period – Dates covered by the bill

Meter Reading – Your meter reading at start and end of billing cycle

Units Consumed – Total units of electricity consumed

Electricity Duty – Tax levied by Delhi Government

Fuel Adjustment Charges – Charges related to fuel costs

Total Current Charges – Full amount to be paid for period

Payment Due Date – Date your payment must be received

Payment Options – Ways to pay your bill

Review your bill carefully each month to understand the charges. Contact BSES if you have any questions.

Ways To Pay Your BSES Electricity Bill

BSES offers multiple payment channels to suit your needs:

Pay Online

The quickest way to pay is through the BSES website or mobile app. You can use netbanking, credit card, debit card or digital wallets. Online payments get instant confirmation.

Pay at Designated Banks

You can pay your bill at select bank branches and ATMs using cash, cheque or demand draft.

BSES has partnerships with banks like Punjab National Bank, ICICI Bank, Axis Bank, Yes Bank and more.

Pay at Authorized Pay Centers

Pay your bill in-person at authorized pay centers like Eko, Paytm and Common Services Centers. You can pay by cash or cheque.

Doorstep Payment

BSES has introduced doorstep payment facility in partnership with Paytm. A representative will visit your home and collect the payment by card or cash.

Drop Boxes

You can drop cheque or demand draft payments into designated BSES drop boxes across Delhi.

Bharat Bill Payment System

BBPS is an integrated bill payment platform by NPCI. You can use it to pay your BSES bill across multiple channels like apps, websites, banks, and agents.

Other Billing and Payment Tips

• Download or print your bill to reference the customer ID and account number needed for payment
• Opt for paperless e-bills through the BSES portal for convenience
• Setup email/SMS alerts to get notifications about bill generation
• Pay on time before the due date to avoid late payment charges
• Consider autopay to have your bill automatically debited each month
• Update your phone number and email with BSES for better communication

Seeking Bill Corrections or Clarifications

If you notice any errors or discrepancies in your BSES bill, contact them right away to dispute the charges. You can submit billing complaints through:

• 24/7 toll-free helpline number – 19123
• BSES website or mobile app
• Automated complaint monitoring system (ACMS)
• Service centers across Delhi

Provide your customer ID, account number and details of the issue. BSES will investigate and resolve the complaint within the stipulated regulatory timeframe.

Financial Assistance Programs

If you are facing difficulties paying your electricity bill, BSES offers support through:

• Payment extensions – Get more time to pay your bill

• Installment facility – Pay the amount due in manageable chunks

• Waiver of late payment charges – One-time waiver of late fees

• DDUGJY subsidy – Subsidy for BPL households

Reach out to BSES to discuss customized assistance based on your situation.

Keep Your BSES Account Active

• Pay all bills fully by the due date
• Inform BSES if you are moving or need to disconnect service
• Submit meter readings regularly if required
• Update contact details if your phone number or address changes
• Apply for new connections or load upgrades well in advance
• Use electricity legally and safely

Staying on top of your BSES account ensures continuous electricity supply to your home or business. Follow the tips in this guide to easily manage your electricity payments.