Living and owning property in Brunswick County, North Carolina comes with the responsibility of paying your utility bill for water and sewer services. But how exactly do you pay this bill and avoid late fees? What payment options does the County offer? This comprehensive guide covers everything you need to know about paying your Brunswick County utility bill conveniently and on time.
Brunswick County Utility Billing Overview
The Brunswick County Utility Billing Department sends out bi-monthly utility bills to County residents and property owners. This covers your water and sewer usage for the previous two months. Bills are calculated based on metered water consumption along with any fixed service fees.
Payment is due by the listed due date on your utility bill to avoid penalties. Brunswick County does not offer a grace period. The due date varies based on your assigned billing cycle. Failing to pay on time will result in late fees added to your account.
So it’s essential to pay your bill in full by the designated due date. But how exactly can you pay the bill? Brunswick County provides various payment options to meet customer needs. Let’s explore them all:
Ways to Pay Your Brunswick County Utility Bill
Pay Online via Customer Portal
The easiest way to pay is through the Brunswick County Customer Portal You can view your latest bill and pay it online 24/7.
To pay by credit/debit card online, you’ll be redirected to make the payment via Official Payments. A $2.95 convenience fee per transaction applies for debit cards, and a 26% convenience fee (minimum $1) for credit cards.
You can also pay directly from your bank account through the portal with no convenience fees.
Pay by Phone
Call 800-272-9829, select Option 3 enter jurisdiction code 3951 then provide your account number and payment details. A $1 debit card fee and $3.45 credit card fee applies.
Pay by Mail
Detach the payment stub from your paper bill and mail it with a check or money order using the provided return envelope. Payments must be received by the due date to avoid penalties. Allow 7-10 days for postal delivery. Do not mail cash.
Pay in Person
Bring cash, check, or money order to the Utility Billing office at 3769 Old Ocean Hwy in Bolivia. Only cash or checks are accepted at the drive-thru window.
Pay by Dropbox
Place a check or money order in the secure drop box outside the Utility Billing office. Include your payment stub and account number. Cash cannot be placed in the dropbox.
Automatic Bank Draft
Sign up to have your bill paid by automatic withdrawal from your bank account on the due date. Submit a completed authorization form, voided check, and ID copy to enroll.
Payment Assistance
Financial hardship? Ask about flexible payment plans or aid programs like the Utility Assistance Program which offers a one-time credit up to $250.
Avoid Late Fees!
To recap, be sure to pay your Brunswick County utility bill in full by the designated due date. Sign up for reminders, track your usage, and select a convenient payment method. Reach out for assistance if needed. Avoiding late fees takes diligence but we’re here to help!
Southport to merge water and sewer utilities with Brunswick County
What is Brunswick County utility billing?
Our goal is to offer options to all our citizens that will make the payment of your taxes easy and convenient. Brunswick County Utility Billing offers our customers many ways to pay utility bills using several payment options. Make payments to the county, including building permit fees, tax bills, and utility bills.
How many separate bills will I get from Brunswick County Public Utilities?
Customers will get TWO SEPARATE BILLS- monthly Water Bill from Brunswick County Public Utilities and bi-monthly Sewer Bill from Town of Shallotte. If the following scenarios are shown on your water bill, but based on your historical usage seem inaccurate, please contact Brunswick County Public Utilities (BCPU):
What browser do I need to access Brunswick County Public Utilities?
It looks like you are using Internet Explorer, which is not supported. Please use a modern browser such as Chrome, Safari, Firefox, or Edge. The merger of the City of Southport’s Water and Sewer System into Brunswick County Public Utilities is complete, and you are now a customer of Brunswick County Public Utilities.
How do I create a Brunswick County water system account?
If you already have an account, you just need to login to the Brunswick County Water System site. Brunswick County Water System accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the Brunswick County Water System website.
Where does Brunswick County water get its water?
Established in 1764, the Brunswick County Water System currently obtains its supply from two water treatment plants (WTP): the Northwest WTP that uses a surface water source, the Cape Fear River; and the 211 WTP that draws from 14 different groundwater wells that are tapped into the Castle Hayne Aquifer.
Does Brunswick County have a water quality report?
Under the authority of the Safe Drinking Water Act, the EPA requires Brunswick County Water System to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.