Paying your water bill in Bristol, CT just got a lot easier thanks to the Bristol Water Department’s online payment system. As a water customer, you can now manage payments and account services from the comfort of your home or on the go. Read on to learn how online bill pay can save Bristol residents time and hassle
The Bristol Water Department provides reliable drinking water sewer service and stormwater management to the city of Bristol and surrounding areas. Previously, customers had to pay water bills by mailing checks, calling in payments, or visiting the office in-person. But new online options give customers more flexibility.
Benefits of Online Bill Pay for Bristol Water
Here are some of the key advantages of the Bristol Water Department’s online bill payment system:
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Convenience – Pay bills 24/7 from your computer or mobile device. No need to call or visit the office.
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Efficiency – Electronic payments are processed faster than mailed checks. Funds are credited quickly.
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Security – Online payments utilize encryption and security measures for safe transactions.
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Accessibility – Customers can log in and manage accounts from anywhere with an internet connection.
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Cost savings – Online payments reduce staff time spent processing paper bills and checks.
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Customer service – Faster payments and improved account management prevents service disruptions.
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Environmental impact – Paperless billing and payments reduce waste and resource consumption.
The new online options make life easier for customers while improving operations for Bristol Water. It’s a win-win for the utility and community.
How to Pay Your Bristol Water Bill Online
Paying your water bill online with Bristol Water is simple. Just follow these steps:
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Go to the online payment portal.
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Select “Bristol Water Department” to start the payment process.
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Enter your 10-digit account number and the name on the account.
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Choose whether to make a one-time payment or set up recurring payments.
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Enter payment amount and select payment method.
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Provide billing and payment card details and submit payment.
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Confirmation screen will display payment details.
The whole process only takes a few minutes. Your account will be credited quickly so you can avoid any late fees or service disruptions.
Payment Options for Bristol Water Customers
The online payment system offers several flexible ways for customers to pay their water bills:
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Credit/debit card – Visa, Mastercard, Discover and American Express accepted online. A 2.95% fee applies.
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eCheck – Free ACH payments directly from your checking account.
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AutoPay – Set up recurring credit card or eCheck payments to pay automatically each month.
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In person – Cash or check payments still accepted at City Hall.
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By phone – Call 860-582-7431 to pay over the phone using a card. Fees apply.
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By mail – Send a check or money order via US Mail to City Hall. Allow 5 business days.
No matter which option you choose, your water account will quickly reflect the payment so you maintain uninterrupted service.
Account Management Features
In addition to flexible bill payment, Bristol Water customers can also take advantage of the following account management features online or via the utility’s mobile app:
- View account balance and payment history
- Sign up for paperless billing and receive bills electronically
- Update account and contact information
- Set up reminders for due dates and payments
- Monitor water usage and compare to averages
- Report leaks, service issues or outages
- Access customer support resources
Managing all aspects of your water account is easy with the self-service options. Customers have more control at their fingertips.
Quality and Value with Bristol Water
The Bristol Water Department provides high-quality, reliable water and sewer services that benefit the health, safety, and economy of the community. As a municipal utility, customer value is a top priority.
Choosing Bristol Water means supporting an organization that:
- Invests revenue back into infrastructure and operations
- Offers affordable rates compared to private companies
- Provides award-winning clean water straight from the taps
- Responds quickly to disruptions and outages
- Is accountable to Bristol residents and local elected officials
So when you choose reliable Bristol Water and utilize the convenient new online payment system, you help strengthen a vital community resource.
One Login for Bristol Water and Sewer
The online payment portal allows Bristol customers to easily pay their water and sewer bills in one place. Rather than having separate logins or accounts, you can now:
- View your combined water/sewer statement
- Check balances for both water and sewer accounts
- Make one payment to cover both bills
- Set up autopay for automatic monthly water/sewer payments
- Monitor combined water usage online or via mobile app
With a single login, you simplify bill payment and account management for water and sewer. No need to call or visit two offices. The unified online system is ideal for multi-service municipal utilities like Bristol Water.
Accessing Account Info on the Go
The Bristol Water Department offers a free mobile app so customers can manage accounts anytime, anywhere right from their smartphones or tablets. The app allows you to:
- Pay bills immediately using your device’s camera
- Set up recurring payments and autopay
- View current balance and payment history
- Monitor daily water usage
- Receive notifications for billing, outages, etc.
- Access customer support and contact info
Whether at home, work, or on the go, the mobile app makes accessing your Bristol Water account quick and convenient. Be sure to download it from the App Store or Google Play and log in using your online account credentials. Supporting mobile access improves customer service and satisfaction.
Online Payments Protect Public Health
By paying your water bills online consistently and on time, customers help Bristol Water provide quality services that protect community health:
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Well-funded utility operations prevent disruptions that could introduce contaminants into water supplies and sewer systems.
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Proactive infrastructure investments enabled by sufficient revenues reduce incidents of main breaks, leaks, and overflows.
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Bill payment flexibility results in fewer service shutoffs for non-payment which ensures more households have access to clean water.
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Electronic billing reduces paper waste and prevents billing errors that could delay payments and maintenance.
So when Bristol citizens utilize the online bill pay system, they are supporting a utility that delivers clean, safe water vital for public health. It’s an investment in the well-being of the community.
Supporting a Sustainable Water System
Paying your water bill isn’t just about funding your own service. It’s about supporting a water system that will serve Bristol sustainably for generations to come.
As a customer of Bristol Water, your bill payments enable:
- System upgrades that increase efficiency and reduce waste.
- Conservation initiatives and resources for customers.
- Protection of watersheds and supply sources.
- Infrastructure maintenance that extends the lifespan of assets.
- Innovation of new technologies like smart metering.
- Workforce development and safety training.
Online payments provide a steady, reliable revenue stream so Bristol Water can make decisions focused on long-term sustainability. Choosing to pay bills consistently and on time promotes a culture of conservation.
By contributing your part today, you ensure Bristol continues to have enough clean water for tomorrow. The new online bill pay options make supporting sustainability easy and convenient.
SIGN UP FOR AUTOMATIC BANK DRAFT
The City of Bristol, Tennessee assumes no responsibility for incorrect information entered by utility customers. Utility customers are responsible for ensuring that payments are made in sufficient time to meet required deadlines. Utility customers are responsible for printing and retaining the confirmation of any payment. The time and date of payments as indicated on the confirmation will be the date of the payments. Payments must be confirmed prior to midnight of the scheduled due date to be considered paid on time. Payments made online may not be reflected in online searches for 1-2 business days.
The City of Bristol, Tennessee reserves the right to refuse any and all payments. If using online or phone payment options and you are in cutoff status, you will need to contact our office at 423-989-5500 or email [email protected] to advise of payment to have services restored.
Other payment options are:
1) In person at 801 Anderson Street (Room 203, 2nd floor City Hall) prior to 9 AM on cutoff date 2) Drop Box located outside City Hall on 8th Street. Must be in box prior to 8 AM on cutoff date 3) Mail to P.O. Box 1348, Bristol, TN 37621-1348 in a timely manner to be received before the cutoff date
PAY YOUR UTILITY BILL ONLINE
Please click link to be directed to our third party vendor.
– There will be an additional credit/debit card processing fee of 2.50% associated with each transaction.
– There will be an additional electronic check processing fee of $1.00 with each transaction.
– Note: Fees are subject to change without notice.
Help paying your water bill
FAQ
How do I contact Bristol Water billing?
How many hours is the Bristol CT Water Department?
Where is the Bristol tax office?
Tax Payments – READ CAREFULLY!! The Bristol Tax Office has moved back to City Hall. We are located at 111 North Main Street, Bristol. Online credit/debit, Visa, MasterCard, Discover and American Express card payments are subject to a 2.95% convenience fee and ACH (check) payments are charged a flat rate of $1.50 per transaction.
Who provides my water service in Bristol & Wessex?
Unlike some other areas of the country, your water service is provided by two companies. We (Bristol Water) supply your fresh water, and Wessex Water provides your sewerage service. We combine the charges for both into a single bill, so it’s easier for you to pay. This is a fixed charge, payable by all customers.
How much does a public works payment cost?
Public Works Payments (Transfer Station, Bulk Pickup, Yard Waste, Additional Rubbish Barrels, Border Streets, and Wetlands Permits). Online credit/debit card payments are subject to a 2.95% convenience fee, and ACH payments are charged a flat rate of $1.50 per transaction. Bristol Water Department
How do I pay my bwbsl Bill?
Please return the form to BWBSL, 1 Clevedon Walk, Nailsea, Bristol, BS48 1WA. If you’re a metered customer The easiest method of payment is by Direct Debit over 12 months. Alternatively, you can pay the full amount when you receive your bills twice a year.
Does Bristol TN accept automatic bank draft forms?
Automatic Bank Draft Form The City of Bristol, Tennessee assumes no responsibility for incorrect information entered by utility customers. Utility customers are responsible for ensuring that payments are made in sufficient time to meet required deadlines. Utility customers are responsible for printing and retaining the confirmation of any payment.