Paying your monthly Bright House bill ensures you can continue enjoying fast internet speeds, hundreds of cable TV channels, and home phone service. With multiple ways to pay your bill, it’s easy to keep your account in good standing. This guide will walk you through everything you need to know about paying your Bright House bill online, by phone, by mail, or in person.
Bright House Customer Service Numbers for Bill Pay
To pay your bill over the phone or get answers to any billing questions Bright House offers dedicated customer service numbers based on your account and product type.
For most Bright House customers:
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Annuity and life insurance customers can call 1-800-882-1292. This number is for annuity products, group annuity products, and life insurance policies ending in BI, BLT, BLW, USU, USV, or UT.
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Customers with New England Financial life insurance policies can call 1-800-388-4000.
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Call 1-800-638-7283 for total control account support.
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Reach the disability policies team at 1-844-405-1390.
Other key numbers:
- Individual long-term care servicing: 1-888-507-9185
- Individual long-term care claims: 1-877-582-7767
- Become a Bright House supplier: Visit the Supplier Program page
Bright House customer service is available Monday to Friday 8:30am – 6:30pm Eastern Time. Have your account or policy number handy when you call.
Pay Your Bright House Bill Online
The easiest way to pay your bill is on the Bright House website. Online payments can be made by logging into your account or as a guest.
To pay as a registered user:
- Go to BrighthouseFinancial.com and click “Log In”
- Enter your username and password
- Select “Make a Payment”
- Choose a payment method like credit card, debit card, or bank account
- Enter payment details and submit
To pay as a guest:
- Go to BrighthouseFinancial.com and click “Make a Payment”
- Click “Pay as Guest”
- Enter your account number and billing ZIP code
- Choose a payment method and submit details
- Review payment info and complete transaction
Guest payments let you pay without creating an account, but you won’t have access to account history or autopay options.
Pay by Phone
In addition to customer service, automated payments can be made by calling the Bright House automated telephone system.
To pay by phone:
- Call 1-800-729-9450
- Select your language preference
- Follow prompts to enter account number and billing ZIP code
- Choose “Make a Payment”
- Select payment method and enter details
- Review payment summary and confirm
Phone payments are quick and convenient, available 24/7. Make sure to have your account info ready before calling.
Pay by Mail
For those who prefer to pay bills by mail, Bright House offers a few options:
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Send a check or money order: Include your payment stub from your bill. Make checks payable to Bright House Networks and mail to PO BOX 30248, Tampa, FL 33630-3248.
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Use the remittance slip: Detach and enclose the remittance slip from the bottom of your bill statement.
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Use the return envelope: Some statements include a postage-paid return envelope. Simply enclose your payment and mail back.
Allow 5-7 business days for mailed payments to process. Payments mailed without the payment stub may experience delays.
Pay in Person
For cash payments or money orders, visit an authorized Bright House payment location. Bring your payment stub or know your account number.
Find a payment location:
- Visit Spectrum.com/stores and enter your ZIP code
- Call customer service to find nearby options
- Check your monthly bill statement for locations that accept payments
In-person payments allow you to pay with cash or money order. However, online or phone payments are usually more convenient.
Manage Automatic Payments
For hassle-free bill pay, enroll in auto-pay through your online account. Options include:
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Bank account: Payments deducted from your checking or savings account on your due date.
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Credit/debit card: Payments charged to your card on your due date.
To enroll:
- Log into your account and go to “My Profile”
- Click “Manage AutoPay”
- Select auto-pay type and enter details
- Pick a payment date
You can cancel or change auto-pay anytime through your online account. Auto-pay ensures you never miss a payment.
Check Your Balance and Payment History
You can check your current balance and payment history through your online account or by using the Bright House mobile app.
To view online:
- Login and click on “Bill & Payments”
- Select “Account Balances” to see amount due
- Click on “Payment History” to see past payments
On the mobile app:
- Select the menu and choose “Pay Bill”
- Review “Current Charges” for account balance
- Tap on “Payment History” to see past payments
Monitoring your balance and payment history makes it easy to stay on top of your bill.
Paying your monthly Bright House bill on time is important for uninterrupted service. With multiple payment options like online, phone, mail, auto-pay, and in person, finding a convenient method is easy. Knowing your customer service number, balance, and payment history helps ensure on-time payments. Follow these tips for a streamlined billing experience with Bright House.
Bright House Networks Customer Service Overview
- More commonly used way of contact is by phone. Source Distribution 100% phone 0% email
- The best phone number to call Bright House Networks is 8774630677. 56% of consumers used this number to address their issues and concerns.
- The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 8 minutes.
- People call Bright House Networks mainly because of product/ service, request for information, payments and charges.
Bright House Networks Rating Based on 167 Reviews
- 2M ago “No internet”
- 4M ago “No internet connection”
- 4M ago “Technical issue for security cameras”
- 2M ago “Trying to restore service”
- 4M ago “Install services”
- 7M ago “Adding service to another address”
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FAQ
How can I pay my Brighthouse bill?
How do I pay my Spectrum bill on my phone?
Is Brighthouse the same as MetLife?
What is the customer service number for Brighthouse Financial?
Does Brighthouse Financial Offer life insurance?
Brighthouse Financial is now one of the largest providers of annuities and life insurance in the U.S. As a separate company, Brighthouse Financial benefits from being a focused provider of annuity and life insurance products designed to help customers protect what they’ve earned and ensure it lasts.
Does Brighthouse Financial accept ideas?
Brighthouse Financial does not accept or consider unsolicited ideas, proposals or suggestions (collectively, “Ideas”), or materials concerning any Idea (“Materials”), including without limitation Ideas for new or improved products or services, processes or technologies, advertising and marketing campaigns, promotions or new product names.
Who is responsible for a Brighthouse life insurance policy?
Annuities and life insurance are issued by, and product guarantees are solely the responsibility of, Brighthouse Life Insurance Company, Charlotte, NC 28277 and, in New York only, by Brighthouse Life Insurance Company of NY, New York, NY 10017 (“Brighthouse Financial”).
Who is Brighthouse Financial?
Brighthouse Financial, Inc. is on a mission to help people achieve financial security. As one of the largest providers of annuities and life insurance in the U.S., we specialize in products designed to help people protect what they’ve earned and ensure it lasts.
Do I need a bank account to pay my brightspeed Bill?
This applies when you pay on My Brightspeed, Quick Bill Pay, or by phone/chat. Use a bank account when making a one-time online payment through My Brightspeed or Quick Bill Pay. Enroll in AutoPay and pay fee-free with a credit card, debit card, savings account, or checking account.
Is Brighthouse Financial a third party site?
The Site may include links to other websites or applications (each, a “Third Party Site”). We do not control or endorse any Third Party Site. You agree that your use of a Third Party Site is at your own risk and that Brighthouse Financial is not responsible for the availability or contents of any Third Party Site.