Living in the sunny city of Boynton Beach, Florida comes with perks like beautiful beaches, great weather, and a vibrant community. It also comes with the responsibility of paying your monthly utility bill to the city for services like water, sewer, sanitation and more.
In this article, we’ll explain everything Boynton Beach residents need to know about paying utility bills online through the city’s website or third-party payment portal. Read on to learn about available payment options, how to set up an online account, when bills are due, ways to avoid late fees and more bill paying tips.
Utility Services Provided by Boynton Beach
The Boynton Beach Utilities Department oversees water, sewer, sanitation, and stormwater service for residents and businesses located within the city limits.
Here are the utility services they provide
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Water – Clean drinking water and irrigation water is supplied to properties
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Sewer – Wastewater collection and treatment.
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Sanitation – Trash, recycling and yard waste collection.
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Stormwater – Drainage system maintenance to prevent flooding.
Utility billing cycles are monthly. The city mails paper bills or you can enroll in paperless billing. All bills are due for payment by the 1st of each month.
Online Payment Options
Boynton Beach offers a few convenient ways to pay your utility bill online 24/7:
Directly Through City Website
- Pay by e-check or credit/debit card
- Create an account to store payment info
- Access billing history and make recurring payments
Through Third-Party Vendor
- Pay by e-check or card
- Store account info in user profile
- Access payment history
Read on for details on how to utilize these online payment methods.
Paying Online Through the City Website
Paying directly through the City of Boynton Beach website is fast and easy. Here’s how it works:
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Go to the Pay Your Water Bill page.
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Click the green “Click Here to Pay Online” button.
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On the payment portal:
- Enter your utility account number and last name or business name.
- Select whether you want to make a one-time payment or set up recurring payments.
- Enter your payment info.
- Review and submit.
You’ll receive an email confirmation when the transaction is completed. If you create an account, you can store payment methods securely for future use.
Credit Card Fees
Please note there is a third-party fee of $1.60 per $100 paid when using a credit or debit card. The city does not collect this fee – it goes to the payment processing company.
There are no fees for e-check payments drawn directly from your bank account.
Paying Through Third-Party Vendor
For added convenience, Boynton Beach has partnered with a vendor called Bill2Pay that also allows online utility payments.
To use Bill2Pay:
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Go to Bill2Pay.com and select “City of Boynton Beach”.
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Click “Create Profile” to make an account.
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Enter your utility account number, email, password and payment information.
Once your profile is saved, you can log in anytime to review billing history and make one-time or recurring payments. Credit card convenience fees also apply on Bill2Pay.
Auto-Pay Ensures You Never Miss a Payment
The easiest way to pay your Boynton Beach utility bill is to enroll in auto-pay so payments are made automatically each month. Here’s how to do it:
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Through City Website – When making a one-time payment, check the box to enroll in recurring payments.
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Through Bill2Pay – In your account, select auto-pay as the payment method.
As long as you have funds available, your bill will be paid on its due date so you avoid late fees and service disruptions. You can cancel or update auto-pay anytime.
When are Utility Bills Due?
Boynton Beach utility bills must be paid by the 1st day of each month.
If the due date falls on a weekend or holiday, payments are still due on the 1st – online payments are always available 24/7.
Bills are considered past due after the 1st, resulting in a $10 late fee.
Avoid Late Fees and Disconnection
If your Boynton Beach utility bill is past due, here are actions the city may take:
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A $10 late fee is added to your account.
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After one month past due, a disconnection notice is issued.
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Around the 60th day past due, your water service may be disconnected.
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If disconnected, a $40 reconnection fee is charged.
Avoid these penalties and risks to service by paying on time every month. Use automatic payments or calendar reminders to prevent ever missing a due date.
Moving In or Out of Boynton Beach?
If you’re establishing new service or discontinuing service, you must contact Boynton Beach Utilities to have service connected or taken out of your name.
Don’t assume utility service will be canceled when you move. You could end up paying for usage at your old address if the account isn’t properly closed.
Customer Service Questions?
Contact Boynton Beach Utility Billing:
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Phone: (561) 742-6300 (M-F 8am – 5pm)
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Email: [email protected]
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In Person: 100 E Ocean Ave, Boynton Beach, FL
The friendly utility billing staff can answer questions about your account, payment issues, moving service, and any other billing needs.
Convenient Online Payment Is the Best Method
Paying your Boynton Beach utilities bill online through the city website or Bill2Pay are the most convenient and secure ways to pay each month. Avoid the hassle of mailing paper checks or visiting city offices in person.
Sign up for online payments today to simplify bill payment so you can focus on enjoying all that this sunny Florida city has to offer!
Boynton Beach police officer honored for paying veteran’s water bill
FAQ
What is the phone number for Boynton Beach utilities pay bill?
What services does Boynton Beach utilities provide?
Boynton Beach Utilities provides drinking water and wastewater services for approximately 112,000 customers in Boynton Beach, neighboring municipalities, and some areas of unincorporated Palm Beach County. The Utility provides stormwater services within City limits. Click here to contact the Utilities Department Light It Up!
How do I pay my water bill in Boynton Beach?
The Boynton Beach Utilities Department, a division of the City of Boynton Beach, provides water, wastewater, and stormwater services to the Boynton Beach community. Customers can pay their bills online, by phone, or in person at the Customer Care Center. New residential water service can be set up by calling the department.
Who is responsible for my Boynton Beach utility bill?
Property owners are responsible for all charges associated with the service address until the actual date of sale, change of occupancy, or permanent disconnection. Bills are produced each month regardless of occupancy or water consumption. Find everything you need to know about your Boynton Beach utility bill.
How do I pay my water bill in Palm Beach County?
Pay in person at a Palm Beach County Water Utilities Department Customer Care Center located at 9045 Jog Road, Boynton Beach and 2976 State Road 15, Belle Glade. Drop your payment off at one of our dropboxes. Transactions received before 9:00am will be credited same business day. Do not put cash in the dropbox.
How do I pay my PBC water bill?
Sign up for Automatic Debit by logging into your account at pbcwater.com or by downloading this Automatic Debit Form and bringing it into one of our Customer Service Centers. Pay with a check by phone by calling 561-740-4600 or 877-477-1305, option #2. Mail your payment using the pre-addressed return envelope that is included with your bill.
Why does Boynton Beach’s water tower light up?
Light It Up! The City of Boynton Beach’s water tower lights up brilliantly to support and promote a variety of causes, including health issues, disease awareness, national holidays and much more. Click here to Light Up the Water Tower