Paying your utilities bill is a necessary task that most of us have to do every month. While writing a check and mailing it in was the standard way of paying bills for decades technology has brought us much more convenient options today.
As a resident of Bowling Green, you have several easy ways to pay your utilities bill to either Bowling Green Municipal Utilities (BGMU) or the City of Bowling Green. Read on to learn about the various methods available and find the payment option that works best for your needs and preferences.
Online Payment Portals
The most popular way for Bowling Green residents to pay their utilities bills is through online payment portals offered by BGMU and the City These portals allow you to securely pay your bill from your computer or mobile device anytime, day or night.
BGMU’s payment portal is called SmartHub. After downloading the free SmartHub app, you can manage payments, check your usage, and view billing history. If you already have an online account with BGMU, you can use your existing username and password. Otherwise, you’ll need to create an account.
The City of Bowling Green’s new online payment system is through InvoiceCloud. You can sign up for an account to receive and pay bills online. The portal also stores payment history and allows you to manage notifications.
Paying online is fast, easy, and secure. You can use a credit card, debit card, PayPal, eCheck or other preferred online payment method. These portals offer 24/7 access from anywhere.
Pay by Text
For quick, on-the-go payments, both BGMU and the City allow you to pay your utilities bill by text message.
With BGMU’s Pay by Text, you can opt in to receive text alerts about your bill. When a text comes in that your bill is available, you can reply with a text command to pay the bill using your default payment method on file.
Similarly, the City’s InvoiceCloud system lets you Pay by Text by linking your account to your mobile number. You’ll get text notifications when your bill is ready and can respond to pay right from your text messaging app.
Pay by Phone
If you prefer to make payments over the phone, both utilities providers offer pay by phone options that are quick and easy.
BGMU customers can call 270-782-1200 and speak to a customer service representative to take a payment or discuss their account.
The City of Bowling Green offers a 24/7 automated pay by phone system through InvoiceCloud. By calling 844-519-2038, you can use the interactive voice response system to make a payment anytime using your preferred payment method on file.
Automatic Payments
One of the most convenient ways to pay your utilities bills is by setting up automatic payments. This allows your bill payment to be deducted automatically each month, saving you time and giving you peace of mind that your bill is paid on time.
Existing BGMU customers who have bank draft payments will have their accounts automatically transferred to SmartHub’s AutoPay system. The City is also converting current automatic payment users over to AutoPay through InvoiceCloud.
With automatic payments, you don’t have to remember to log in and manually pay each month. The payment is made seamlessly in the background on your due date.
In-Person Payments
While most people enjoy the convenience of online, phone and text payments, you can still pay your utility bill in person if you choose.
BGMU has customer service representatives available to take payments from 8am to 4:30pm Monday through Friday at their office at 801 Center Street in Bowling Green.
The City of Bowling Green Utilities office is located at 305 N Main Street. You can stop by and make a payment in person Monday through Friday from 8am to 5pm. An after-hours night drop box is also available.
By giving residents multiple payment options, BGMU and the City of Bowling Green make it easy and stress-free for citizens to pay their utilities bills. Review the available methods to find the ones that fit best with your lifestyle and preferences. With today’s technology, paying bills is quicker and more convenient than ever before.
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FAQ
How do I pay my Bgmu bill by phone?
Who provides electricity to Bowling Green, Ohio?
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Bowling Green, Ohio
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Electric, Water & Sewer
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Bowling Green Municipal Utilities
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(419) 354-6252
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Sign up online at: Start Service or End Service
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Natural Gas
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Columbia Gas of Ohio
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(800) 344-4077
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Internet, Cable Video, Phone
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Spectrum
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(419) 341-1720
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How much are utilities in Bowling Green, KY?
What is the meaning of utility bills?
How do I pay my utility bill in Bowling Green?
The City of Bowling Green is excited to announce a new and improved bill pay service for paying your utility bill powered by InvoiceCloud. With simple and secure navigation, you can pay the way that’s most convenient for you – online, by phone, or by text — anytime, 24/7. Sign up and log into your InvoiceCloud account to manage your utility bills.
Does Bowling Green municipal utilities offer online billing?
Bowling Green Municipal Utilities offers online billing and payment through Invoice Cloud, providing customers with greater flexibility to view and pay their utility bills online. The Bowling Green Water Treatment Plant has released the 2021 Consumer Confidence Report.
Is Bowling Green a public utility?
Bowling Green is a municipally owned not-for-profit public utility. Bowling Green Municipal Utilities offers exceptional service and competitive pricing to its customers while prioritizing reliability and quality. Bowling Green adheres to rigorous standards of environmental sustainability and is a provider of reliable and renewable utilities.
What does the Bowling Green Utilities Department do?
The Bowling Green Utilities Department works tirelessly to keep electric and water systems within the City maintained.
How do I pay my utility bill?
Utility payments can be made with cash, check, credit card or debit card. You may also pay online. Customers can also pay their monthly bill through automatic payment withdrawl. Payments to your utility account are automatically deducted from your bank account. It’s safe, easy and there’s never a worry about a late payment.
How does auto pay work in Bowling Green?
Payments to your utility account are automatically deducted from your bank account. It’s safe, easy and there’s never a worry about a late payment. To enroll in Auto Pay download an Autopay Agreement Form or obtain one at City Hall. For more information contact City Hall. Water and sewer are provided by the City of Bowling Green.