Paying your monthly electric bill to Bowie Cass Electric Cooperative is easy when you know all your options. This comprehensive guide will walk through the various ways to pay your bill, tips for avoiding late fees, and how to get help if you need it.
Overview of Bowie Cass Electric Cooperative
Bowie Cass Electric Cooperative (BCEC) is a member-owned electric utility providing power to over 20,000 homes and businesses across Bowie, Cass, Morris, and Titus counties in Texas
As a co-op, they are committed to providing excellent service and multiple payment choices to members. Understanding your bill pay choices will ensure timely payment and uninterrupted electrical service.
When Bowie Cass Electric Bills Are Due
Bowie Cass Electric bills for residential and commercial members are issued monthly.
Your specific bill due date depends on your service location and billing cycle. It will be printed on your statement each month.
To avoid late fees, payment must be received by BCEC on or before your due date. Note it can take 3-5 days for mailed payments to reach them.
Mark your due date on your calendar or set up automated payments to ensure on-time payment.
Consequences for Late Payment of Bowie Cass Electric Bill
If your electric bill is not paid by the due date you will incur the following late fees and penalties
- Late Payment Fee – 10% of your total monthly bill, minimum $10
- Disconnect Notice Fee – $30
- Disconnect/Reconnect Fee – $50 per instance
- Deposit – Existing members with late payments may be charged a deposit
Avoid fees and potential disconnection by paying on time, Contact BCEC immediately if you anticipate difficulty paying your bill
Bowie Cass Electric Bill Payment Options
BCEC offers members multiple ways to pay their electric bill conveniently:
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Online – Pay via the Member Portal anytime 24/7. Can set up auto-pay here.
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Phone – Call the IVR payment line at (903) 846-2310 to pay via automated system with your account number.
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Mobile App – Download the BCEC app on iPhone/Android to monitor usage and pay.
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In Person – Pay with cash, check, or money order at the Douglassville office during business hours.
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Mail – Send check or money order to the PO Box printed on your bill stub.
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Authorized Pay Centers – Take your bill to authorized banks, credit unions, and retailers to pay in person for a fee.
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Bank Draft – Setup monthly auto-draft from your bank account on your due date by calling Member Services.
Evaluate these options and choose the most convenient way for you to pay each month. Many members love the simplicity of automatic payments.
Tips for Paying Your Bowie Cass Electric Bill
Follow these tips to ensure easy, on-time payment of your Bowie Cass Electric bill:
- Mark your individual due date on your calendar or phone
- Sign up for bill reminders through BCEC communications
- Enroll in auto-pay or bank draft to automate payments
- Use the mobile app to monitor usage and receive alerts
- Pay early online to avoid mail delays if sending a check
- Contact BCEC immediately if you are unable to pay
- Notify BCEC prior to moving to provide forwarding address
Setting payment reminders and utilizing an automated method like auto-pay are the best ways to avoid late electric bills.
What To Do If You Cannot Pay Your Bill
If you are ever unable to pay your full Bowie Cass Electric bill on time due to financial hardship, contact them immediately to discuss payment plan options and bill assistance programs.
Some options they provide include:
- Payment extensions or due date adjustment
- Payment arrangements to divide balance into multiple installments
- Low-income billing assistance programs
The sooner you reach out for help with an overdue bill, the more options will be available to you. Wait times can be long for financial assistance programs.
Help Resources for Bowie Cass Electric Bill Pay
If you have any questions about charges on your electric bill, need help paying your bill, or want to set up payment arrangements, contact BCEC Member Services:
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By Phone: (903) 846-2311
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In Person: 117 North St, Douglassville, TX 75560
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Online: www.bcec.com, select “Contact Us”
The BCEC team is available to explain your electric rates and fees, rectify any billing errors, set up payment plans, accept payments, and help resolve any issues.
As a member-owned electric cooperative, Bowie Cass Electric offers multiple ways for members to pay their monthly electric bill conveniently and on-time. By setting reminders and selecting the optimal payment method for your needs, you can avoid late penalties. Automated payments like auto-pay and bank drafts are great options to ensure you never miss a payment due date. Contact Member Services promptly if you have trouble paying a bill to discuss assistance programs or payment arrangements. Utilize the resources BCEC provides to make bill payment fast, simple, and headache-free each month.
How to Sign Up
To find out more or to talk to a Member Services Representative, call (903) 846-2311.
Levelized Billing averages 12 months of your bills to give you a more consistent monthly bill amount, avoiding extreme highs and lows.
- Levelized billing is a system that averages 12 months of your bills continually.
- This averaging smoothes out the extreme seasonal variations, both highs and lows, to produce a more levelized amount each month.
- This system does not produce a bill of the same amount each month. However, the amount from month to month should vary only slightly compared to the regular seasonal fluctuations.
One of the benefits of the levelized billing program is that members are not forced to pay large bills during the air conditioning and heating seasons. Slightly higher bills compensate for these large bills during the fall and spring months.
To be eligible for Levelized Billing, you must have had service with the Cooperative for at least 12 consecutive months, and you must be willing and eligible to be set up on automatic bank draft.
Online Banking: Bill Pay Tutorial
How do I pay my Bowie Cass Electric Cooperative Bill?
Bowie Cass Electric Cooperative offers many ways to pay your bill Automatically drafts from your bank account. A call to Member Sevices is required for set up. Makes a payment with a credit card or e-check. Set up through the Member Portal. Manage your account online, or download our Smart Phone App, available for both Android and iPhone.
Is Bowie Cass Electric Cooperative responsible for unauthorized payments?
Payments made to unauthorized payment agencies (one not listed above) are made at the member’s risk. Bowie Cass Electric Cooperative cannot accept responsibility for the failure of such unauthorized payment agencies to render a member’s payment in an appropriate or timely manner.
How do I pay a bill in Douglassville?
Call (903) 846-2310. Wait until prompted, then press option 2 to access the Automated Service System and follow the instructions. You will be asked to enter your member account number. Pay directly at the Douglassville Office (On Hwy 8 at Hwy 77). A convenient way to receive your bill is via email rather than mail.