How to Pay Your Boulder City Utility Bill Online

Paying your utility bill to the city of Boulder City, NV is quick and easy through their online payment system. You can pay your water electric, sewer garbage, and other city services all in one place. Read on to learn about the online payment options, account management features, payment policies, and bill help resources.

Overview of Online Payment Methods

Boulder City offers several ways for customers to pay their utility bills electronically

• One-time payment through the online quick pay portal,

• Enroll in recurring autopay using a credit/debit card or bank account.

• View and pay bills through the Utilities Access online account dashboard or mobile app.

• Pay over the phone by calling the billing office.

• Automatic bank draft debits from checking/savings account.

• Mail in check or money order payments.

• Pay in person at City Hall.

Online payments process immediately, so you can avoid late fees as long as you pay by the due date. The new Utilities Access system also makes managing your account convenient.

Make a One-Time Payment Online

The fastest way to pay your utility bill is through the quick pay portal on the city’s website. No login or account needed!

Follow these steps to make a one-time payment:

1. Go to the online bill pay page and select “Pay Your Bill.”

2. Choose “Utility Bills” to pay your combined water, electric, sewer, and garbage bill.

3. Enter your 10-digit account number exactly as it appears on your bill.

4. Select a payment amount and add any notes.

5. Enter your card details and billing information.

6. Review payment details and submit.

You’ll receive an email confirmation with your payment details. Your account balance will update immediately once the transaction is processed.

Manage Your Account with Utilities Access

For added convenience, sign up for Utilities Access to view real-time account info and pay bills online or via mobile app.

With Utilities Access you can:

• Monitor daily usage and charges.

• Set up recurring autopay payments.

• Go paperless with electronic billing.

• Receive notifications about due dates, outages, etc.

• Submit customer service requests.

• And more!

Utilities Access also lets you analyze your usage trends over time so you can better manage costs.

Enroll in Recurring Autopay

Skipping due dates is easy when you set up recurring autopay through Utilities Access. Choose to autopay the full or minimum amount each month from your stored payment method.

To start autopay:

1. Log into Utilities Access and access account settings.

2. Select “Autopay” to manage settings.

3. Choose your payment amount and method.

4. Review and confirm the terms.

Autopay payments will process automatically each billing cycle. Update your card details if the current one expires to avoid interrupted payments.

Automatic Bank Draft Option

You can also enroll in monthly bank drafts, where your bill amount is debited directly from your checking or savings account each month.

To start bank drafts:

1. Download the authorization form from the city’s website.

2. Fill out the form completely and attach a voided check.

3. Return to City Hall via mail, email, fax, or in person.

Make sure your bank account has sufficient funds on the draft date to avoid nonsufficient fund fees. Contact the billing office to cancel or change draft details.

Pay Over the Phone

To make a payment by phone, call 702-293-9244 during billing office hours. Have your account number and card details ready.

Phone payments process immediately through the automated system. Fees may apply for debit/credit card transactions.

Mail In Your Payment

To pay your utility bill by mail, send a check or money order made out to:

City of Boulder City
401 California Ave
Boulder City, NV 89005

Note that mailed payments must be received at City Hall by your due date to avoid late fees. Allow 3-5 days for delivery.

Pay at City Hall

You can pay your bill in person at City Hall located at:

401 California Ave
Boulder City, NV 89005

The office is open 7 AM to 6 PM Monday through Thursday, except on holidays. Payments made at City Hall by close of business on your due date will process on time. Cash, checks, and credit/debit cards are accepted.

Avoid Late Fees and Disconnection

Per city policy, a late fee of 5% applies to any unpaid utility bill balance after the due date. Accounts with past due balances are subject to disconnection until the amount is paid in full.

A $60 reconnection fee will be charged if your service is disconnected for nonpayment. Reconnection can take up to 24 hours once payment processes.

Payment arrangements are available by contacting the billing office. Repeated late payments or failure to follow arrangement terms can impact your ability to make arrangements going forward.

Seek Bill Payment Assistance if Needed

If you are struggling to pay your utility bill, Boulder City offers programs that may be able to help:

• Payment arrangements – Contact billing office to set up installment plan.

• Energy assistance – Apply for state and federal heating/cooling bill aid.

• Weatherization – Home upgrades to improve energy efficiency.

• Rebate programs – Up to $600 in rebates for AC, smart devices, solar water heater, and more.

See the city’s website for complete details on bill help resources and income qualifications.

Paying Your Boulder City Utility Bill is Quick & Easy

Boulder City offers flexible and convenient ways to pay your water, electric, sewer, and garbage bill online, by phone, or in person. Sign up for Utilities Access to easily manage your account or enroll in autopay for hands-off bill payment. Just be sure to pay the total amount due by the due date listed to avoid late fees or service interruption. Contact the billing office if you need help with bill payment options.