How to Pay Your Bossier City Water Bill: A Step-by-Step Guide

Paying your water bill in Bossier City is easy and convenient with the city’s online payment options In this comprehensive guide, we’ll walk you through everything you need to know to pay your Bossier City water bill quickly and hassle-free

Overview of Bossier City Water Billing

The City of Bossier City provides water service to residents and businesses located within the city limits. The Public Utilities Department handles water billing and payments.

• Bills are issued on a monthly basis and are typically due around the 20th of each month.
• Bills can be paid online, by phone, by mail, or in person at City Hall.
• Late fees apply if payment is not received by the due date.
• Water service may be disconnected for non-payment after proper notice.

When you receive your monthly bill, it will include charges for water consumption, sewer, sanitation, and any other applicable fees. The bill will provide directions on how to pay.

Paying Your Water Bill Online

The easiest way to pay your Bossier City water bill is online through the city’s website. Here’s how to pay online:

1. Go to www.bossiercity.org and click on “Pay Water Bill” under the Pay Bills section. This will redirect you to the payment portal.

2. On the payment portal, enter your 10-digit account number and 4-digit PIN Your account number and PIN can be found printed on your monthly paper bill.

3. Select whether you want to pay the total amount due or a partial payment. If making a partial payment, enter the payment amount.

4. Enter your credit card or bank account information. The city accepts Visa, MasterCard, Discover, American Express, and debit cards. You can also pay directly from a checking or savings account.

5. Review the payment information and click “Submit Payment” to complete the transaction

Once the payment is processed, you will receive a confirmation number for your records. Payments made before 5:00 PM Central Time will be applied to your account the same business day.

The online payment system is available 24/7 for your convenience. You can log in anytime to pay your bill or review payment history.

Paying by Phone

In addition to online payments, Bossier City offers a pay-by-phone option.

To pay your water bill by phone:

1. Call 1-866-729-7406. This is an automated payment system accessible 24/7.

2. Follow the prompts to enter your 10-digit account number and 4-digit PIN.

3. Choose whether to pay the total balance or a partial payment amount.

4. Enter your credit/debit card information or checking account details.

5. Listen to the payment summary and confirm the payment.

6. Receive a confirmation number at the end.

Payments made by phone before 5:00 PM Central Time will be posted to your account the same day. Visa, MasterCard, Discover, and American Express are accepted.

Paying by Mail

To pay your water bill by mail, simply detach the payment stub from your bill and enclose it along with your check or money order. Payments should be mailed to:

City of Bossier City
PO Box 5337
Bossier City, LA 71171

Be sure to write your 10-digit account number on the check or money order and allow 5-7 business days for delivery. Do not send cash through the mail. Late fees can apply if payment is not received by the due date, so mail your payment well in advance of the deadline.

Paying In Person

For those who prefer to pay their bill in person, you can do so at Bossier City Hall located at 620 Benton Rd, Bossier City, LA 71111.

In-person payments can be made:

• At the front desk during normal business hours (M-F, 8:00 AM – 4:30 PM except holidays)
• In the drop box located in the City Hall parking lot after hours

Cash, check, money order or credit/debit card payments are accepted. Be sure to include your payment stub to credit your account properly. As with mailed payments, allow 5-7 business days for drop box payments to process.

Setting Up Automatic Payments

For worry-free bill payment, consider enrolling in automatic payments through the city’s online bill pay system. This deducts your water bill from your credit card or bank account each month on the due date.

To enroll:

• Log into your account on the online bill pay site
• Click on AutoPay Enrollment and fill out the enrollment form
• Select the account you want payments drafted from
• Confirm your enrollment

You’ll receive an email confirmation when enrollments are processed within 1-2 billing cycles. You can cancel or change your enrollment anytime through the online portal.

Getting Account Alerts

Another useful tool is setting up email or text alerts through the online billing system. You can receive notifications about:

• Bills ready to view/pay
• Payment confirmations
• Due date reminders
• Past due accounts
• Water service interruptions

1. Log into your account and click “Notifications”
2. Select the alerts you want and enter your contact information
3. Save your alert settings

Enabling alerts is a great way to stay on top of your water bill responsibilities.

Understanding Billing Cycles and Due Dates

Now that you know the various payment options, let’s review some key points about Bossier City’s billing cycles and due dates:

• Bills are issued monthly and cover water usage for the prior month
• Due dates are around the 20th of each month
• Failure to receive a bill does not exempt you from paying on time
• Late fees apply if payment is not posted by the due date
• Accounts 30 days past due may be scheduled for disconnection

If you do not receive your bill, contact the Public Utilities Department immediately to request a copy. Remember that bills can fluctuate month-to-month based on consumption. Check your bill carefully each month, as leaks or changes in usage will affect your charges.

Getting Help with Your Water Bill

If you are struggling financially and unable to pay your water bill, Bossier City offers assistance programs:

• Payment arrangements can be made for past due balances
• You may qualify for a customer assistance program to reduce your monthly bill
• Limited emergency bill payment assistance is available

Contact the Public Utilities Department to learn about available bill help resources. Establishing a payment plan or assistance program is better than letting your account become delinquent.