Guide to Paying Your Borden Waste-Away Bill

Borden Waste-Away provides residential trash and recycling collection services throughout northern Indiana and southern Michigan They offer convenient ways to pay your bill online, by phone, mail or auto-draft

This guide will walk through everything you need to know about paying your Borden Waste-Away bill smoothly, including:

• Payment options for your bill
• Using the online bill pay portal
• Setting up auto-pay
• Understanding charges and fees
• Getting billing help if needed
• FAQs about Borden Waste-Away billing

Review these tips to pay your trash and recycling bill on time and avoid any service disruptions.

Ways to Pay Your Borden Waste-Away Bill

Borden Waste-Away offers their customers various options to pay bills:

• Online – Pay through their online portal by credit/debit card or e-check.

• Phone – Call their office at 800-386-3313 to pay over the phone.

• Mail – Send a check or money order to PO Box 1218, Elkhart, IN 46515.

• Auto-draft – Set up recurring payments from your bank account.

• In person – Visit their office in Elkhart to pay by cash, check or card.

Paying through the online portal is fast and convenient, but they accommodate different payment preferences.

Paying Online Through the Borden Portal

Follow these steps to pay your trash/recycling bill online:

1. Go to Waste-Away Online Bill Pay.

2. Enter your Borden account number, name, contact details and address.

3. Select Borden as the company to pay.

4. Choose your payment amount and submit.

5. Enter your credit/debit card or bank account information.

6. Review payment confirmation email.

The portal also allows you to enroll in auto-pay, update account information, view statements and more.

Enroll in Auto-Pay for Peace of Mind

Skipping manual bill payments is easy by setting up automatic deductions from your bank account through Borden Waste-Away:

• Call 800-386-3313 to speak with a customer service rep.

• Provide your account details and void check.

• Select the date each month for auto-drafting.

• Confirm enrollment in auto-pay program.

• Your bill will now be paid automatically each month.

Auto-pay prevents getting hit with late fees from a forgotten trash bill payment ever again.

Understand Your Trash and Recycling Charges

A typical Borden Waste-Away bill includes:

• Monthly service fee – Based on your service level

• Extra item fees – For overage bags or cans

• Fuel/environmental recovery fee

• Taxes and surcharges

• One-time fees – For start or stop service, cart delivery, etc.

Review charges each month to ensure accuracy and detect any incorrect fees.

Getting Billing and Payment Assistance

If you are unable to pay your Borden Waste-Away bill in full, contact them immediately about possible options:

• Payment plan – Set up installments to pay past due balance over time

• Payment extension – One-time due date delay for current bill

• Adjusted service level – Downgrade to reduce monthly costs

• Waiving fees – Possible fee removals based on circumstance

• Hardship programs – Help for those in need through United Way

Don’t ignore bills as late fees and service suspension can occur. Communicate with Borden Waste-Away as soon as possible if struggling to pay.

Frequently Asked Billing and Payment Questions

What are my bill payment options?

Online, phone, mail, auto-pay, or in person at their office.

When is my bill due each month?

Payment must be received by the 1st of the month.

What is Borden Waste-Away’s phone number?

You can call 800-386-3313 for customer service.

Can I go paperless and get bills electronically?

Yes, paperless billing can be set up through their online portal.

What do I do if my payment will be late?

Contact Borden immediately to avoid late fees or suspension.

How do I change my account information or service level?

Update details through the online portal or by calling their office.

In Summary

Paying your Borden Waste-Away bill is fast and simple through their online portal, auto-pay, by phone, or mail. Avoid late penalties and service disruption by remitting payment by the 1st of every month. Get in touch with their team right away if you will have difficulty paying your trash/recycling bill on time. Consistent monitoring of your charges and account through their online portal helps ensure accurate billing each period.