A Complete Guide to Paying Your Bona Vista Water Bill

Having clean, reliable water service to your home or business is something we often take for granted. But paying your water bill promptly each month is an important responsibility. Bona Vista Water Improvement District offers several convenient payment options to fit every customer’s needs.

In this comprehensive guide, we’ll explain all the ways you can pay your Bona Vista Water bill whether online, by phone, in person or by mail.

About Bona Vista Water

Bona Vista Water Improvement District is a not-for-profit, public water utility serving residents in Box Elder County, Utah. They are committed to providing high-quality, safe drinking water to over 5,000 connections.

The water district’s office is located at:

2020 West 1300 North
Farr West, UT 84404

Office hours are Monday – Friday from 8AM – 4:30PM.

When is My Water Bill Due?

Bona Vista Water bills on a monthly basis. Your bill is due 20 days after the statement date.

For example, if your statement is dated September 1st, payment is due by September 21st.

Late fees of 1.5% are added if payment is received after the due date.

So be sure to pay your water bill on time each month to avoid any penalties. Mark your calendar with the due date as soon as you receive the bill

Paying Your Water Bill Online

The easiest and most convenient way to pay is online through InvoiceCloud. Here’s how

1. Go to www.bonavistawater.com and click on “Pay Bill”

2. Click on “Login” and enter your account number and password

3. Select whether you want to pay the total amount due make a partial payment, or pay a specific amount

4. Enter your payment information including credit/debit card or bank account

5. Review and submit – your payment will apply immediately!

Online payments can be made anytime up until 11:59pm on the due date to avoid late fees.

You’ll receive an emailed receipt for your records. Paying online takes just minutes and you can rest assured your payment was received on time.

Paying Your Water Bill by Phone

Bona Vista Water offers a 24/7 automated phone payment system at (855) 798-1546.

To pay by phone:

1. Call the toll-free number above

2. Follow the voice prompts to enter your account number and payment amount

3. Use your phone keypad to enter credit/debit card information

4. Stay on the line to receive a confirmation number

This automated service is quick and available anytime day or night. Just dial the number whenever it’s convenient for you.

Paying by Mail

If you prefer, mail in a check or money order using the pre-printed payment stub from your water bill.

Please allow 7-10 days for mailed payments to be received and processed by the due date. Payments must be postmarked on or before the due date to avoid late penalties.

Mail payments to:

Bona Vista Water
2020 West 1300 North
Farr West, UT 84404

Just fill out the payment stub and return it along with your check or money order in the envelope provided.

Paying in Person

You can also pay your Bona Vista Water bill in person at the district office location:

2020 West 1300 North
Farr West, UT 84404

Office hours are Monday – Friday, 8AM – 4:30PM. You can pay using cash, check or credit/debit card.

When paying in the office, be sure to bring your water bill. The customer service representative can then quickly pull up your account and process the payment.

Using the Drop Box

For your convenience, there is a secure drop box located outside the district office. You can leave a check or money order here 24/7.

Payments left in the drop box before 4:30pm each day are processed same day. Otherwise, they are processed the next business day. This is a great option to pay after normal office hours.

Sign Up for AutoPay

For maximum convenience, consider enrolling in AutoPay through InvoiceCloud. This automatically pays your bill on the due date every month with your default payment method on file.

Once setup, you don’t have to remember to login and manually pay each month. Your payment is handled automatically.

Plus, the convenience fees are waived for customers using AutoPay!

Go Paperless with eBills

You can also reduce paper clutter and save time by signing up for paperless billing.

Instead of receiving a mailed statement each month, you’ll get an email notification when your new eBill is ready to view and pay online.

Going paperless means no more checks to write or stamps to mail. View and pay your bill anytime, anywhere online!

Avoid Late Fees

Now you know all the payment options available from Bona Vista Water District. The key is paying your water bill by the due date printed on your monthly statement.

Mark the due date on your calendar and setup text or email reminders if needed. Sign up for AutoPay or recurring payments to ensure your bill gets paid on time every month.

Following these tips will help avoid late fees so you keep your water service uninterrupted. Reach out to Bona Vista Water if you ever have questions about billing, payment options or account access.