Like most people, I used to dread getting the monthly electric bill in the mail. Writing a check, finding a stamp, and walking to the mailbox felt like such a chore. But ever since I signed up for online bill pay with Bluegrass Energy, paying my bill takes just a minute and can be done from my phone. It’s so convenient!
In this article, we’ll look at the different online payment options Bluegrass Energy offers, including benefits like:
- Accessibility – Pay anytime, anywhere
- Ease of use – Simple account management
- Security – Encrypted payment processing
- Control – Set up recurring payments
- Rewards – Earn bill credits
If you’re a Bluegrass Energy customer, read on to learn how online bill pay can simplify your life. We’ll walk through creating an online account, making one-time payments, setting up autopay, and more.
Why Pay Bills Online?
Let’s start with a quick rundown of why paying bills electronically is preferable to mailing paper checks:
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It saves time – No envelopes, stamps, post office trips needed
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Pay anytime – Online payments can be made 24/7, 365 days a year
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Reduce late fees – Set up autopay to never miss a due date
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It’s secure – Encrypted payments mean no lost checks in the mail
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Access history – Online accounts store previous statements
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Earn rewards – Some programs give bill credits for paperless billing
For Bluegrass Energy customers, the online account portal offers all these perks and more. Okay, let’s dive in!
Setting Up Your Bluegrass Energy Online Account
To get started with online bill pay, you first need to create an online account on the Bluegrass Energy website. Here are the steps:
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Go to www.bgenergy.com
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Click “Pay My Bill” in the top menu
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Select “Access My Account”
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Click “Register” below the login fields
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Enter your account number, name, email, and create a password
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Agree to the terms of use
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Verify your account via email confirmation
Once your account is created, you can log in anytime to view your bill, make payments, modify account details, and more.
Helpful Account Management Tools
Within your Bluegrass Energy account dashboard, you have access to several useful features:
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Bill history – View or download statements from the past 12 months
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Update info – Change mailing address, phone, paperless settings
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Notifications – Set up email/text alerts for outages, due dates, etc.
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Service requests – Start/stop service, report outages
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Payment methods – Add/manage credit cards and bank accounts
Spend a few minutes exploring your account homepage to get familiar with all the options.
Making One-Time Payments
To pay your Bluegrass Energy bill online without setting up recurring payments, follow these steps:
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Log into your account
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Select “Pay Now” for the account you want to pay
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Enter payment amount (or pay full balance)
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Select payment method
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Submit payment
The online payment portal accepts all major credit cards, and you can also pay directly from a bank account. One-time payments are easy to make any time from your account dashboard.
For convenience, Bluegrass Energy even offers guest pay options for anyone (customers or non-customers) to make one-time payments without logging in. Guests simply need the account number and last name.
Setting Up Autopay
While one-time payments are convenient, setting up recurring automatic payments takes bill pay to the next level. With autopay enabled, Bluegrass Energy will automatically charge your credit card or withdraw from your bank account each month to pay your bill in full.
Enrolling in autopay is simple:
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In your account, click on “Auto Pay”
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Select payment method
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Choose your process date
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Check the terms box and submit
Autopay ensures you never miss a payment or incur late fees. One less monthly task to remember!
Paying at Local Banks
In addition to online payments, Bluegrass Energy offers the option to pay your bill in person at partner banks including:
- Farmer’s Bank
- Stock Yards Bank
- Whitaker Bank
Payments made at a partner bank before 3pm will be credited to your Bluegrass Energy account the next business day. Just bring your current bill with you.
This gives customers another convenient way to pay locally without mailing checks.
Prepay Your Energy Usage
A unique bill pay option offered by Bluegrass Energy is their Prepay program. With Prepay, you add money to your account upfront, then usage is deducted daily as you consume power. It’s like putting minutes on a prepaid phone.
Benefits of Prepay include:
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No deposit or credit check
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No late fees
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Daily account balance emails
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Pay as often as you want in smaller increments
Prepay gives you ultimate control and flexibility over your energy payments. If you tend to struggle paying large monthly bills, it’s an advantageous solution.
Payment Security
When paying bills online, security is a natural concern. Rest assured Bluegrass Energy utilizes top-level encryption and security measures to keep your information safe, including:
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Encrypted transactions and data storage
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Regular third-party audits
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In-house cybersecurity team
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Compliance with PCI and GDPR data standards
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Servers located in redundant, secure facilities
You can feel fully confident that BluegrassEnergy.com provides a safe environment to manage your account and pay online.
Get Support If Needed
Hopefully this article gave you a great overview of all the convenient online payment options available through Bluegrass Energy. Paying your bill has never been easier!
But if any questions come up along the way, don’t hesitate to contact their customer support team for assistance:
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Email: [email protected]
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Phone: 800-219-1234
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Chat online: Available through your account or website
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FAQ page: Answers many common questions
Bluegrass Energy wants to provide an easy, helpful billing experience. Their team is ready to support you each step of the way.
So skip the stamps and envelopes next time your electric bill comes. Simply log into your Bluegrass Energy account, where paying is a breeze.
Pay Your Bills Online
How do I Pay my Blue Grass Energy Bill?
A convenient reply envelope is enclosed with your monthly bill to make paying your bill easier. Bills may also be paid at any of the four Blue Grass Energy locations. You may pay in the office, the convenient drive-thru or the overnight deposit box. Blue Grass Energy has partnered with these institutions to accept current monthly bill payments.
How does e-billing work at Blue Grass Energy?
E-Billing takes online bill payment one step further. At Blue Grass Energy, we can email your electric bill each month. On your billing date, you’ll receive an email that links you directly to your Blue Grass Energy bill. Click here to sign up. Co-op Connections Program helps you save more and live healthier every day!
How is Blue Grass Energy funded?
It is funded by Blue Grass Energy members who round up their monthly electric bills to the nearest dollar; and provides funding to charitable causes across our 23-county service area. Once a member enrolls, the average yearly contribution would be about $6. For example, a $64.89 bill would round up to an even $65.
Does Blue Grass Energy Cooperative have a privacy policy?
Nearly everything you can do from our “Customer Portal” can now be handled instantly whether you’re at home, at work, or on the go. Bug Fixes. The developer, Blue Grass Energy Cooperative, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Will I receive a bill if I pay my electric bill online?
You will not receive a bill, and must be able to receive electronic communications. Learn more. E-Billing takes online bill payment one step further. At Blue Grass Energy, we can email your electric bill each month. On your billing date, you’ll receive an email that links you directly to your Blue Grass Energy bill.
How do I make a payment on bgenergy?
It is available for free in both the App Store and Google Play. Payment Line Our automated payment line is available 24/7. Call 888-546-2621 anytime to make a payment. BGEnergy Visit our payment portal to make a payment. Local Banks We have also partnered with several local banks.