The Bluefield Sanitary Board has upgraded their online payment options making it easier than ever for customers to pay their bill conveniently online. As the wastewater utility serving Bluefield, WV the Sanitary Board now provides a streamlined online payment center to handle all your billing needs digitally. This article will explain how to use the new system to pay your bill and manage your sanitary sewer account online.
Overview of Bluefield Sanitary Board
The Bluefield Sanitary Board is the public utility that provides wastewater management services to residents and businesses in Bluefield, WV. They handle the operation and maintenance of the city’s sanitary sewer system.
The Sanitary Board treats wastewater from homes and commercial customers before releasing it safely back into the environment. They utilize a 14 million gallon per day treatment plant and manage over 160 miles of collection pipes.
In addition to wastewater treatment, the Bluefield Sanitary Board also oversees stormwater management programs to keep the city’s waterways clean.
Benefits of Paying Online
The Bluefield Sanitary Board allows customers to pay their sewer bills and manage accounts fully online. Key benefits include:
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Convenience – Pay anytime, anywhere with an internet connection.
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Avoid Late Fees – Online payments process immediately to your account.
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Auto Pay – Set up recurring payments from your bank account.
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Paperless Billing – Receive and view bills electronically.
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Account Management – Review billing history, update account information.
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Secure Transactions – Payment information is encrypted and protected.
Paying online is the best way to save time and avoid hassles.
How to Enroll for Online Account Access
Signing up for online account access with Bluefield Sanitary Board takes just a few minutes:
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Go to their Online Payment Center website.
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Click on “Pay or View Bill”.
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Select “New User Registration”.
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Enter your account number and email address.
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Create a username and password.
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Accept the terms and conditions and click “Submit”.
Once your registration is processed, you can start managing your account online!
Paying Your Bill Through the Online Payment Center
Here are step-by-step instructions for paying your sewer bill online:
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Login using your newly created username and password.
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From the main menu, choose “Pay Bill”.
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Select your payment method – credit/debit card or bank account.
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Enter the payment amount and select which account to pay if you have multiple.
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Review the payment details and select “Continue” to submit.
Your account balance will update instantly and you will receive a confirmation email. Payments before 5 PM post to your account same-day!
Account Management Features
In addition to bill payment, you can also:
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View current and past billing statements.
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Sign up to receive billing notifications by email.
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Enable paperless billing to go green.
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Set up automatic recurring payments.
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Store payment methods securely for future use.
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Update your contact information.
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Monitor your usage and sewer charges.
The online portal provides a full set of account management tools!
Customer Service Options
If you ever need help with the online payment system or your sanitary sewer account, Bluefield Sanitary Board provides responsive customer service through:
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Phone support at 304-325-3681 from 8 AM to 4 PM.
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Emailing [email protected].
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Using the “Contact Us” form on their website.
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Visiting the office in person at 100 Rogers St. in Bluefield.
Don’t hesitate to reach out by phone, email or chat for billing questions or payment assistance.
Convenience of Online Payments
Paying your sewer bill online using Bluefield Sanitary Board’s new payment center allows you to easily monitor your account, schedule automated payments, receive paperless bills, and take care of your bill from anywhere. Online payments save time and give you full control over the management of your account. Go online to simplify paying your wastewater bill each month.
Bluefield Sanitary Board’s proposed improvements requires potential rate increase
What if my Sanitary Board of Bluefield account is delinquent?
Your Sanitary Board of Bluefield account number. Your forwarding address if applicable. For customers whose sewer account becomes delinquent, you will receive a termination letter in the mail stating your last day for payment before your water account is shut off.
How long does a Sanitary Board of Bluefield account take?
The account will remain in the customer’s name until the Sanitary Board of Bluefield receives the final meter reading from the water company. This process can take up to two months because sewer billing is billed one month behind water. Your Sanitary Board of Bluefield account number. Your forwarding address if applicable.
How do I terminate my Bluefield Water service?
Please call the office at 304-325-3681 (M-F 8:00am to 04:00pm) to terminate service. The account will remain in the customer’s name until the Sanitary Board of Bluefield receives the final meter reading from the water company. This process can take up to two months because sewer billing is billed one month behind water.
Where can I pay town taxes in Bluefield?
NATIONAL BANK located on Virginia Ave and Leatherwood Lane. *Town taxes can only be paid at town hall, online, pay by phone 1-833-338-8361 or by mail. For more information call the Treasurer’s Office at 276-322-4628. IT’S A GREAT NEW WAY TO PAY! The Town of Bluefield is now accepting paperless utility payments and more!
How do I pay my utility bill?
Register for a free account to have access to your utility accounts and view your bills at any time. Your payment will post to your account the same day it is made. Pay your bill in person at Town Hall or use the drop box located in our parking lot. We accept cash, check, or money orders. Business hours: Monday-Friday/8:00am-4:00pm.
Do I need a business license in Bluefield VA?
Any individual, partnership or corporation operating from a definite place of business located in the Town of Bluefield, VA must obtain a business license from the Treasurer’s Office. The tax is based on the gross sales from the previous year.