If you or a loved one has received care at a BJC HealthCare facility in Missouri or Illinois you likely will need to pay a medical bill. BJC offers a convenient online bill payment system to view and pay your balances quickly and securely from your computer or mobile device.
This article will explain who can use BJC’s online bill pay, how the system works, payment methods accepted, and tips for handling your BJC medical bills digitally Read on to learn the ins and outs of paying online!
Who Can Use BJC’s Online Bill Pay System?
BJC’s online bill payment portal is available to patients who received care at the following BJC HealthCare facilities
- Barnes-Jewish Hospital
- Missouri Baptist Medical Center
- Alton Memorial Hospital
- Progress West Hospital
- Christian Hospital
- Northwest HealthCare
- Parkland Health Center
- Boone Hospital Center
- All BJC Medical Group provider offices
You can only pay bills for services received within this BJC system online. Other outside providers who treated you like independent doctors, labs, or specialists will bill you separately.
How Does BJC Online Bill Pay Work?
BJC’s online bill payment system is easy to use. Just follow these steps:
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Go to www.bjc.org and click “Pay a Bill”
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Select the statement image that matches your paper bill
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Enter your account number and billing zip code
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Choose a payment amount and method
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Provide your credit/debit card or bank details
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Review payment info and submit
Once submitted, your payment is typically processed within 48 hours. It’s quick, simple, and secure!
Payment Methods Accepted
BJC gives you options when paying your medical bills online:
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Credit/Debit Card – Visa, Mastercard, Discover, American Express
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Electronic Check – Use routing and account numbers
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Flexible Spending Account (FSA) – If offered by your employer
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Health Savings Account (HSA) – If you have one of these tax-advantaged accounts
Choose the most convenient option for each payment. Credit cards allow you to earn rewards!
Tips for Paying BJC Bills Online
Follow these tips for the best online bill payment experience:
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Have your bill handy – You’ll need your account number and billing zip code
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Double check amounts – Ensure you are paying the right balance
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Save payment proof – Print or screenshot the confirmation page
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Check balances after – Log in again to view updated account
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Set up billing alerts – Get notified when new bills are ready
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Enroll in autopay – Setup recurring payments from a card
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Contact BJC with issues – Call 1-314-362-8400 if you need help
Avoid Late Fees and Collections
Pay BJC bills online by the due date printed on your statement to avoid late fees or sent to collections. If you anticipate struggles paying, contact BJC immediately about:
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Payment plans – Interest-free installments
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Financial assistance – Reduced-cost or free care based on need
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Insurance claims – Getting claims processed to reduce your balance
BJC’s financial counselors will work with you based on your situation. Act quickly to avoid further issues down the road.
Pay Medical Bills With Ease via bjcwallet.org
BJC’s online bill payment system through bjcwallet.org makes handling medical bills stress-free. Whether you have insurance or not, the simple digital process allows you to view balances, make payments, set up recurring payments, and more!
Sign up for billing email alerts, and pay on your computer or phone anytime to stay on top of your BJC medical expenses. When it’s time to pay your bill, skip the stamps and pay conveniently online 24/7!
Charges on Your Hospital Bill
The last thing we want is for you to be caught off guard or confused by the charges on your hospital bill. That’s why we are happy to talk with you about your patient expenses — call 314.362.8400 .
We are committed to sending your bill to you as quickly as possible. Once you receive it, look for:
- Clearly listed services and due date: The bill you receive from the hospital will clearly state the services provided and when payment should be received.
- Additional billing: It is possible that you may receive services from other healthcare professionals while you are at the hospital that may be billed separately. Physicians, laboratory and radiology services are examples of professional fees that may be billed separately from the hospital.
- Upfront payments: There are some payments which were probably required from you at the time services were provided, such as insurance deductibles, co-pays and payment for services not covered by insurance.
If you have insurance coverage, we will bill your insurance carrier soon after your health care services have been provided. If you do not have insurance coverage, we will send the bill directly to you.
Know that your financial situation should never compromise the quality of care you receive. At Barnes-Jewish West County Hospital, we are happy and willing to work with all patients regardless of their insurance coverage. Please let us know if you need help to pay your bill while you are still here in the hospital. All information will be kept confidential.
You may qualify for financial assistance. Find out more about our Financial Assistance Policy and contact our customer service representatives to determine if help is available for you.
Are You an Inpatient or Outpatient?
It sounds like an obvious question, but did you know that even if you stay in the hospital overnight, you might still be considered an “outpatient?” And the answer matters because your hospital status as an “inpatient” or an “outpatient” affects how much you pay for hospital services like X-rays, drugs and lab tests. Your hospital status may also affect whether Medicare will cover your aftercare in a skilled nursing facility (SNF).
If you are in the hospital more than a few hours, always ask your doctor or the hospital staff if you’re an inpatient or outpatient. Then, ask to speak to the hospital case management department about how your insurance plan covers inpatient, outpatient or outpatient observation services. Generally, it will fall into two categories:
- Inpatient: As an inpatient, you will likely pay a one-time deductible for all of your hospital services during your inpatient stay.
- Outpatient: As an outpatient, you will likely pay a copayment for each individual outpatient hospital service. This amount may vary by service.
Refer to the Inpatient Folder for more specific inpatient/outpatient scenarios and what they may mean for coverage. If you are a Medicare beneficiary, you can call 800.633.42277 (800.MEDICARE).
BJC Healthcare introduces new mask requirements for staff, patients, and visitors
FAQ
Where is the BJC HealthCare headquarters located?
Does BJC use epic?
What does the president of BJC make?
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Key Employees and Officers
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Compensation
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Other
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Bjc Liekweg Richard (President, Director)
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$2,583,086
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$347,105
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Bjc Barto Nick (Sr. Vp,Cfo, Treasurer)
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$1,582,674
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$135,961
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Is BJC only in Missouri?
How do I get a refund from BJC HealthCare?
Refunds using debit and credit cards will be refunded to the card used to make the payment, when possible. All other refunds will be made by check. If you have questions, please contact our service center at (314) 362-8400 or (855) 362-8400. Thank you again for choosing BJC HealthCare.
Can BJC hospitals charge me more than a patient with health insurance?
If you qualify for financial assistance, BJC hospitals cannot charge you more than the amounts generally billed to individuals with health insurance. Learn more about how amounts generally billed are calculated to ensure you are not being charged more than a patient with insurance coverage.
How do I pay my bill at St Louis Children’s Hospital?
Pay My Bill St. Louis Children’s Hospital has an online bill pay system through BJC HealthCare. Payments can be made by credit card, debit card or electronic check. Please have your billing statement ready when you sign on. Click here to pay your bill.
What if I get a surprise bill at an in-network hospital?
When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing. No Surprise Billing Please contact us at (314) 362-8400 or toll-free (855) 362-8400 with any inquiries about your bill.