Bowling Green Municipal Utilities (BGMU) offers various convenient payment methods for customers to pay their utility bills. This includes in-person, online, phone, mail or auto-draft payments. Read on to learn how to easily pay your BGMU electric, water, sewer and fiber optic bill.
Paying BGMU Bills by Phone
One popular option for BGMU customers is paying bills by phone. Here’s how it works:
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Call the BGMU automated pay-by-phone number: 877-853-6836
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Enter your 10-digit BGMU account number and 4-digit PIN when prompted.
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Choose whether to pay your full balance or a custom amount.
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Provide debit/credit card details or bank account info to make the payment
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Payment will immediately post to your account – no waiting for checks to clear.
Pay-by-phone is available 24/7 for quick, convenient bill payment any time of day or night.
Creating an Online BGMU Account
To access the full range of online payment and account management options you’ll first need to create a BGMU online account
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Go to the BGMU website at www.bgmu.com
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Click on “Account Access” and then “Create New Account”
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Provide your account number, name, email, phone and address details.
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Create a username, password and security questions.
Once your online account is set up, you’ll have access to pay bills, view usage and billing history, set up autopay and more.
Paying Online Through Account Access
With your BGMU online account, you can securely pay your bill through Account Access:
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Log into your account and click on Pay Bill.
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Choose a payment amount and method – card, bank account or electronic check.
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Payment will instantly post with immediate confirmation.
Online payments are fast, simple and available anytime.
Setting Up Auto-Pay
For automated payments, BGMU customers can enroll in Auto-Pay:
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Sign up through Account Access > Auto-Pay Enrollment.
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Specify the account, date and payment amount.
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Payment will be deducted monthly on the due date.
Auto-Pay simplifies bill management. Never miss a payment again!
Paying by Mail
To pay by mail, simply send your payment coupon and check to:
BGMU
P.O. Box 10300
Bowling Green, KY 42102
Allow 5-7 days for mailed payments to post.
Paying in Person
BGMU has an office downtown where you can pay in person:
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Main Office: 801 Center Street, Bowling Green
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Drop off payment at the front desk or drive-thru.
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A payment kiosk is also available in the lobby.
Paying in-person allows same day posting to your account.
Paying by Money Order or Cash
If paying by money order or with cash, you can drop it off at the main BGMU office downtown. Be sure to:
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Include your payment stub or write your BGMU account number on the money order.
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Get a receipt from the front desk as proof of payment.
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Never mail cash – drop it off in person only.
##Recurring Bank Drafts
You can enroll in recurring monthly bank drafts from your checking or savings account:
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Call 270-782-1200 to sign up.
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On the due date each month, your bill payment will be automatically deducted.
Bank drafts provide reliable automated payments.
Payment Notifications and Alerts
BGMU lets you customize notifications to stay updated on your account:
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Get emails/texts for payment confirmations, due date reminders, past-due notices.
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Set up usage alerts to monitor spikes or thresholds.
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Update notification settings through your online account.
Alerts provide peace of mind your account is in order.
BGMU Bill Pay Customer Support
If any questions come up about payment options, BGMU’s customer care team is ready to assist:
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Call 270-782-1200 Monday through Friday from 8AM to 4:30PM.
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Email [email protected] for billing and account inquiries.
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Chat live on their website during business hours.
The BGMU team provides exceptional support for all your payment needs.
Flexible Payment Options for Utility Bills
BGMU offers phone, online, automatic, in-person and mailed payment choices. Find the options that fit your needs and take control of bill management. Streamlined utility bill payment means simplified finances.
My Bill Pay – Phone
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What services does bgmu offer?
BGMU now offers 10 Gigabit services to commercial customers. BGMU’s Fiber Division supports over 8,000 phone lines, and our support staff is 100% local. Bowling Green Municipal Utilities (BGMU) serves the Bowling Green Kentucky area by providing Water, Electrical, Voice, Internet service & more.
Where can I send a bill stub to bgmu?
The ‘My Usage’ section provides graphs and information that can be used to analyze past and current usage. Send your bill stub along with a check or money order to BGMU, P.O. Box 10360, Bowling Green, KY 42102-0360. Our main office is located at 801 Center Street. You may come inside, use the drive-thru, or drop a payment in the night depository.
Does bgmu need a deposit?
A deposit may be required to establish residential service (depending on a practical credit score rating and/or previous pay history). A deposit equal to twice the average monthly bill is required for commercial service. BGMU’s record-high winter demand was 160.68 MW and was set in January, 2014.
How many electric customers does BGMU serve?
BGMU serves approximately 30,000 electric customers. The Electric Division maintains 362 miles of distribution lines; 86 miles are underground, and 276 miles are overhead. BGMU maintains 2,378 fire hydrants. Water line crews manage 290 miles of water lines and 270 miles of sewer lines.
How much electricity does bgmu use?
BGMU’s record-high winter demand was 160.68 MW and was set in January, 2014. The record-high summer demand was set in August, 2007 at 209.44 MW. BGMU serves approximately 32,000 electric customers. Our Electric Division maintains 360 miles of distribution lines; 68 miles are underground, and 292 miles are overhead.
How many MW does bgmu have?
The record-high summer demand was set in August, 2007 at 209.44 MW. BGMU serves approximately 32,000 electric customers. Our Electric Division maintains 360 miles of distribution lines; 68 miles are underground, and 292 miles are overhead. BGMU maintains 2,515 fire hydrants.