Living in Berkeley County, West Virginia means having access to high-quality and reliable public water service. But with great water comes water bills! Paying your Berkeley County water bill doesn’t have to be a chore, though. Read on to learn the quick and easy ways to pay your Berkeley County water bill online, by phone, or in person
About Berkeley County Public Service Water District
First, a bit about the provider. Berkeley County Public Service Water District (BCPSWD) supplies water service to residents and businesses in Berkeley County, WV.
BCPSWD is a public utility focused on providing the community with an uninterrupted supply of safe, high-quality water. They utilize advanced treatment processes and routinely test water to ensure it meets all federal and state quality standards.
BCPSWD owns and operates two water treatment facilities, 38 storage tanks, 21 booster pump stations, and over 900 miles of water lines. This extensive infrastructure delivers roughly 5 million gallons of clean water to customers daily.
Understanding Your Berkeley County Water Bill
As a customer of BCPSWD, you receive monthly water bills for service. Bills are sent around the 10th of each month and are due by the end of that month.
Your bill charges for actual water usage along with a monthly service fee Usage is measured in hundreds of cubic feet (CCF) by your water meter and then billed at a volume rate per CCF
The volume rate depends on your customer class. Residential customers pay $5.07 per CCF up to 15 CCF, then $7.61 per CCF for additional usage.
All customers also pay a monthly service charge based on their meter size. For the typical 5/8″ residential meter this is $14.00.
Ways to Pay Your Berkeley County Water Bill
Okay, now that you know what’s on your bill, let’s cover the easy ways to pay it:
Pay Online
The fastest way to pay is online through BCPSWD’s payment portal. You’ll need your account number handy. Payments post instantly.
Pay by Phone
Call 304-263-8566 to make a one-time payment over the phone using your account number. Talk to a customer service rep to assist you.
Pay by Mail
Mail your check or money order to:
BCPSSD
P.O. Box 944
Martinsburg, WV 25402
Be sure to include your remittance slip and allow time for mailing and processing.
Pay in Person
Visit the BCPSWD office at 65 District Way in Martinsburg weekdays 8am-4:30pm to pay by cash, check, credit or debit.
Auto Pay and ACH
For hassle-free payments, enroll in auto pay through your bank account. Submit an auto pay authorization form and voided check to BCPSWD.
After Hours Drop Box
Drop off check payments after hours using the drop boxes at 65 District Way or 251 Caperton Blvd.
Don’t Forget About Sewer!
One more thing to remember – your sewer service is also provided by Berkeley County through Berkeley County Public Service Sewer District (BCPSSD).
So in addition to your water bill from BCPSWD, you’ll also receive a separate sewer bill from BCPSSD. This can be paid using the same options listed above.
Pro Tip: You can view both your water and sewer accounts online through the customer portal on BCPSSD’s website. A handy way to monitor your usage and balances!
Avoid Late Fees & Shut Offs
To avoid penalties, make sure to pay your Berkeley County water bill by the due date each month. Late fees are 5% of the unpaid balance.
If your account becomes 60 days past due, your water service may be disconnected. Reconnection fees apply to restore service, so pay on time to avoid extra costs.
Summing Up Bill Pay Options
Where Can I Pay My Water Bill? – CountyOffice.org
FAQ
What is the phone number for Berkeley County water bill?
Where do I pay my water bill in Laurel Mississippi?
How do I pay my water bill?
Make sure to have your sewer and/or water account number to complete the payment process. One-Time Bill Payment by Phone To make a one-time telephone payment, call 304-263-8566 to speak with a customer service representative. Pay in Person
Who is Berkeley County water & sanitation?
Welcome to Berkeley County Water & Sanitation (BCWS)! We are delighted to serve you and are committed to providing reliable and high-quality water and sanitation services to our community. At BCWS, our goal is to ensure that you have access to clean, potable water and efficient waste management solutions.
How do I contact Berkeley County?
We appreciate your support and look forward to working together to maintain a clean and healthy environment for all Berkeley County residents. For any questions use our Customer Service Request System to receive a response within 2 business days. For emergencies, our Customer Service Department is available after hours at (843) 572-4400.