If you live in Benbrook, Texas, then the Benbrook Water Authority (BWA) likely provides your home or business with clean drinking water. Paying your water bill on time each month is crucial to avoid any service disruptions. The Benbrook Water Authority offers various convenient ways to pay your water bill.
Below are all the payment options accepted by the BWA, directions on how to pay online, by phone, or in person, and tips to remember your due date Read on to learn the easiest ways to pay your Benbrook water bill!
Overview of Benbrook Water Authority Payment Options
The Benbrook Water Authority aims to make paying your water bill quick and hassle-free. They accept payments through:
- Online bill pay
- Phone
- Drop box
- In person
Let’s look at how to utilize each of these payment channels so you can cover your water bill in the way that suits you best.
Paying Your BWA Bill Online
The easiest and most popular way to pay a Benbrook Water Authority bill is online through the BWA website.
To get started go to https //payments.bwsa.org/. This is the BWA’s secure online payment portal.
On the portal you can:
- Check your current balance
- View previous bills and payment history
- Make a one-time payment
- Set up recurring automatic payments
When paying online you can use a debit card credit card or electronic check. Visa, Mastercard, Discover and American Express are accepted.
After entering your payment info, you’ll receive a confirmation email with your receipt. The online portal allows payments 24/7, so it’s extremely convenient for busy schedules.
Paying Your Water Bill by Phone
If you prefer to speak with a customer service agent, you can pay your BWA water bill over the phone.
To pay by phone, call (817) 249-1250 during normal business hours, Monday to Friday 8 am to 5 pm. The agents will guide you through processing your payment by credit card, debit card or electronic check.
Just like with online payments, phone payments post to your account instantly. This is the fastest way to take care of your bill if you don’t mind waiting on hold during call center hours.
Paying Your BWA Bill by Mail
To pay your water bill by mail, simply send a check or money order to:
Benbrook Water Authority
P.O. Box 26929
Benbrook, TX 76126
Write your 12-digit BWA account number in the memo line. Do not mail cash payments.
Allow 7-10 business days for mailed payments to process. Payments must be received by your due date to avoid late fees.
Using the 24-Hour Drop Box to Pay
For your convenience, the BWA has a secure 24-hour drop box located outside their office at:
1121 Mercedes Street
Benbrook, TX 76126
To use the drop box, place your check or money order in an envelope along with your payment stub. This ensures your payment gets applied correctly. No cash is allowed in the drop box.
Paying in Person at the BWA Office
You can also pay your water bill at the BWA headquarters in person at:
1121 Mercedes Street
Benbrook, TX 76126
Their office hours for walk-in payments are Monday to Friday, 8 am to 5 pm. In addition to checks and money orders, you can pay with Visa, Mastercard, and Discover cards when paying in the office.
Bring your printed bill so they can quickly locate your account and process your payment. Allow plenty of extra time if you pay in person close to 5 pm when they stop accepting payments for the day.
What If You Need a Payment Extension?
If you are unable to pay your water bill in full by the due date, you may qualify for a payment extension. This gives you extra time to pay without disruption of service.
To request an extension with the BWA, complete the Payment Extension Form on their website at least 3 days before your due date. Extensions are typically granted for 7-14 days.
Only customers who have paid on time for the last 6 months qualify for a payment extension. There is a $10 fee for extensions.
Avoid Late Fees by Paying on the Same Day Each Month
To avoid forgetting your water bill, get in the habit of paying it on the same day every month.
Many people find it easiest to pay bills right after getting paid from work. You could pay your water bill on the 1st or 15th of the month, for example.
Set a reminder on your calendar so that paying your BWA bill becomes second nature. Consistently paying on time can also help improve your credit score.
Review Your Monthly Usage Before Paying
Log into your BWA account and examine your consumption each month before paying your bill. Look for any spikes or drops in usage that seem abnormal.
This could indicate a leak or other issue like a running toilet or broken sprinkler system. Catching problems early keeps your monthly bills predictable.
You can also contact BWA customer support if you have questions about the charges on your bill before submitting payment.
Sign Up for Automatic Payments
Forget late payments for good by enrolling in automatic monthly payments with the BWA. This automatically pays your bill from a credit card or bank account each month.
To enroll in AutoPay, complete the Authorization Agreement on the BWA website. On the due date each month your bill will be paid without any action needed from you.
Get Payment Receipts for Your Records
Always save your payment receipts after covering your BWA water bill, whether you pay online, by phone, mail or in person.
Your receipts are proof you paid your bill on time if any issues arise. They also come in handy at tax time if you use your water payment for a rental property or home office deduction.
Avoid Water Service Disruption with On-Time Payment
Paying your monthly Benbrook Water Authority bill is essential for uninterrupted water service to your home or business. Avoid the major hassle of water shut offs by paying on time.
Use the quick and convenient online bill pay option to get your water bill paid every month with minimal effort. Consistently on-time payment keeps your water flowing!
Add an Additional Name to Your BWA Account
Customers may add additional names to their BWA water service account by completing the Request to Add Name to Account form or in person at our office during normal business hours. A current government-issued photo ID must be provided with all account change requests.
Life Flow: The Story of Benbrook Water Authority
FAQ
How do I pay my water bill in Texas?
Can I pay my Barbados water bill online?
How do I pay my Benbrook Water Authority (TX) Bill?
You can pay your Benbrook Water Authority (TX) bill online with doxo. Use a credit card, debit card, or direct payment from your bank account.
What is Benbrook Water Authority (TX)?
Benbrook Water Authority (TX) is a utility provider offering high-quality water and wastewater services to Benbrook residents and businesses. They are a utility provider in Texas, emphasizing an efficient operation to ensure smooth access to clean water for their community. Common questions, curated and answered by doxo, about paying Benbrook Water Authority (TX) bills.
Who manages Benbrook water services and billing?
The Benbrook Water Authority (BWA) manages accounts and billing for water services at 1121 Mercedes Street. The BWA is an independent entity separate from the City. New residents will be signed up for trash and recycling service when they open a water service account. Residents may also pick up blue recycling bins at that time.
How do I make a payment on my water bill?
Log in to our Online Account Center to make a real-time payment on your water bill. You can also set up a credit card draft or ACH payment so that your payment automatically drafts each month. BWA is excited to offer the WaterSmart Program to its customers.
Does Benbrook Water Authority pay Gexa Energy?
Benbrook Water Authority purchases electricity from GEXA Energy. The Authority adopted Resolution 2024-06 and 2024-07, updating its Policies and Procedures and Schedule of Fees.
How do I access my Water Authority account online?
Welcome to your account online. To go to the main Water Authority website, click on the Water Authority logo. Your pin number is located in the upper right hand corner of the bill under your account number. Once you register for additional services within your account, you have the ability to change your password.