Paying your water bill is a necessary chore, but it doesn’t have to be a hassle. Baldwin County offers several convenient options for paying your water bill online or through other methods. In this guide, I’ll walk you through the different ways to pay your Baldwin County water bill, as well as provide tips for avoiding late fees and keeping track of your payment history.
Online Payment Options
The easiest way to pay your Baldwin County water bill is online. The county offers an online payment system where you can pay by credit card, debit card or e-check. Here’s how to use it:
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Go to the Baldwin County Online Payment Website.
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If you already have an account, sign in with your username and password. If you don’t have an account yet, click “Sign Up” to create one. It’s free and only takes a minute.
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Once logged in, click on “Pay Bill.” Choose the correct account if you have more than one.
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Enter the payment amount and select your payment method. The site accepts VISA, MasterCard, Discover and American Express credit/debit cards You can also pay via e-check by entering your bank account information
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Confirm your payment details and submit. You’ll receive a confirmation email with your payment reference number.
The online payment system is available 24/7, so you can pay your bill anytime it’s convenient. There is a $1.25 convenience fee per transaction.
Pay by Phone
If you prefer to speak to a real person, you can pay your Baldwin County water bill by phone Just call 888-565-3128 and have your account information ready The county accepts payments via credit/debit card or e-check over the phone. There is a $1.25 fee per phone payment.
Pay by Mail
To pay your water bill by mail, write your account number on your check or money order and mail it to:
Baldwin County Water & Sewer
PO Box 9
Hardwick, GA 31034
Be sure to allow 5-7 business days for your mailed payment to reach the water department and be applied to your account. Payments must be received by the due date to avoid late fees.
Pay in Person
You can also pay your bill in person at the Baldwin County Water & Sewer office located at:
1601 N. Columbia Street, Suite 130
Milledgeville, GA 31061
The office hours are Monday-Friday from 8:30am to 4:30pm. Cash, check, money order, and credit/debit cards are accepted for in-person payments.
Sign Up for Automatic Payments
The most hassle-free way to pay your water bill is to enroll in automatic payments. This authorizes Baldwin County to automatically withdraw your water bill payment each month from your bank account.
To sign up, print and complete the ACH authorization form and return it to the water department office with a voided check. Going forward, your payment will be deducted on the bill due date so you don’t have to worry about remembering to pay.
Avoid Late Fees
Baldwin County water bills are due by the 15th of each month. If your payment is not received by the due date, you’ll incur a 10% late penalty. This adds an unnecessary cost to your bill, so be sure to pay on time every month.
I recommend signing up for email or text reminders through the online payment system. You can select to receive automated notifications when your bill is ready and when it’s due to help avoid forgetting.
Keep Payment Records
When paying your water bill online or by mail, be sure to retain your confirmation numbers and receipts. This provides proof of your payment in case there are ever any discrepancies on your account.
You can view payment history for the past 18 months through the online payment system. Log in to your account and click on “View Bills & Payments.” Here you can see past bills, view payment details and print copies if needed.
Get Assistance If Needed
If you find yourself facing financial hardship and unable to pay your water bill, Baldwin County does offer assistance programs for qualifying households. The Low Income Household Water Assistance Program (LIHWAP) provides federal aid for water bills. Contact the water department for eligibility requirements and application information.
Stay Informed
Be sure to follow the Baldwin County Water & Sewer Department on Facebook and Twitter for announcements and updates that could impact your service or billing. You can also sign up on their website to receive email and/or text notifications for things like boil advisories, conservation requests and other alerts.
Paying your water bill doesn’t have to be a dreaded task. Baldwin County provides a quick and easy online payment system, as well as other convenient options like phone, mail or auto-pay. Just be sure to pay by the due date, keep payment records, and take advantage of reminders and assistance programs if needed. Following these tips will help you stay on top of your bill with minimal stress or hassle.
Notice – Policy Changes Now In Effect
Please note the following changes to our policy. These new policy changes are now in effect.
Partial Payments Cannot Be Accepted
After you receive your bill, you have until the 20th to pay the net balance before your account incurs late charges. After late charges are added and the cut off notice is mailed out you will have until the disconnection date to bring the account current. In the event the account is not brought current by the disconnection date, the account will be disconnected and service charges will be applied. Thank you for your cooperation.
Accounts will be subject to disconnection upon becoming past due. If you receive a Cut off Notice, please make sure your account is current prior to the disconnection date.
VERIFY: Does the Baldwin County Water Department send out shutoff notices?
Who is responsible for water & sewer services in Baldwin County?
The Baldwin County Water and Sewer Department is responsible for the connection of water and sewer services. Routine maintenance of county water, sewer lines, and water tanks is also the responsibility of the Water and Sewer Department. Applications for new service and changes in service can be made in our office.
How do I make a payment to the Baldwin Co Water Dept?
Payments made by check may be placed in the drop box at the Government Center. If you choose to do ACH payments, you can print the form here and bring it into the office along with a voided check. You may also mail the form and voided check to the Baldwin Co. Water Dept at P.O. Box 9, Hardwick, GA 31034.
How do I pay my utility bills in Baldwin County?
Sign up by completing one of the online Autopay forms ,call our main office at 251-971-3022, or setup through our web portal at www.baldwincountysewer.com If you have trouble paying your bills due to emergencies or unexpected circumstances, there are great nonprofit organizations in Baldwin County that offer assistance with utility bills.
What is the Baldwin County Water Department?
The Baldwin County Water Department or Water Utility is a government agency or private company that provides potable tap water directly to residential, commercial, industrial, and institutional customers in Baldwin County, GA.
Where does Baldwin County water come from?
The Baldwin County Water Department provides water for about 23,067 residents living in the Milledgeville area, Georgia. Established in 1803, the Baldwin County Water Department collects its supply purchased from Sinclair Water Authority, which draws water from a surface water source, the Lake Sinclair.
How much ground water does Baldwin County use?
In Baldwin County, the total estimated ground-water use is about 41 Mgal/d. Sixty-eight percent of this is used for agricultural purposes, thirty percent for public water supply, and the remaining 2 percent is for self-supplied domestic, commercial, and industrial uses.