Having access to clean, reliable water services is essential for every home and business in Balch Springs, Texas. As a customer of the city’s Municipal Water System, your water bill payments help fund operation, maintenance and improvements to ensure high-quality service Read this guide for a rundown of payment options, deadlines, fees and other key details to master paying your Balch Springs water bill with ease
Overview of Balch Springs Water Billing
The City of Balch Springs provides water utility services to around 25,000 residents. Usage rates are based on the amount of water consumed each month according to meter readings. Bills also include fixed monthly charges for service and account fees.
Water bills are mailed out around the 1st of each month and reflect the prior month’s usage. So the bill you receive on June 1st covers your water consumption for May.
For residential customers, water rates are tiered so higher usage is charged at progressively higher rates per 1,000 gallons Commercial accounts pay a uniform rate per 1,000 gallons
When Your Water Bill is Due
Water bills from the City of Balch Springs must be paid by the 15th of each month to avoid penalties.
So using the example above, a bill received on June 1st needs to be paid in full by June 15th to stay in good standing.
Mark your calendar with the due date every month so your water service isn’t interrupted.
Late Fees and Disconnection
If your water bill is not paid on time, expect the following:
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A 10% late penalty fee added to your balance
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Disconnection notice mailed after 10 days past due
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Water service physically disconnected if the bill remains unpaid
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A $50 disconnection/reconnection fee added
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Service remains off until full payment is received
Avoid fees and major inconvenience by always paying your water bill by the 15th.
Ways to Pay Your Balch Springs Water Bill
The City of Balch Springs offers several options to pay your water bill conveniently:
Pay Online
The easiest way to pay is through the online payment portal. Register your account to pay by credit/debit card or e-check anytime.
Pay by Phone
Call 972-286-4477 and select option 1 to pay your water bill over the phone using a credit card.
Pay by Mail
Send a check or money order made out to City of Balch Springs to:
City of Balch Springs
Attn: Utility Billing
13503 Alexander Rd,
Balch Springs, TX 75181
Include your account number and allow 5 business days for delivery.
Pay in Person
Bring payment to City Hall at 13503 Alexander Rd during business hours, Monday-Friday 8am-5pm. A drop box is also available after hours.
Auto Bill Pay
Sign up through the online portal to have your water bill paid automatically each month. One less thing to remember!
Budget Billing
Enrollment in Budget Billing lets you pay a fixed amount each month to help even out seasonal highs and lows.
Payment Arrangements
If you’re having difficulty paying your bill, the city may be able to make payment arrangements based on your situation. Contact them right away.
Avoid Water Bill Headaches
Follow these tips for smooth bill payment when paying your Balch Springs water bill:
- Update your contact info so you get bills and notices
- Sign up for paperless billing to receive reminders
- Pay online for instant processing and payment tracking
- Set payment reminders on your calendar
- Contact the city immediately with payment issues
- Monitor usage to avoid surprise spikes from leaks etc.
Now you have the knowledge to pay your Balch Springs water bill quickly, easily and on time every month. Stay in good standing and keep the water flowing! Let the city know if you have any other bill pay questions.
Balch Springs residents say shopping cart build up is creating a safety risk
How do I pay my water account in Balch Springs TX?
All you’ll need is your 13-digit water account number and a credit or debit card. City of Balch Springs, TX Making payments, checking your balance or requesting extensions (must be current) for your water account has just gotten easier with our new Pay-by-Phone system!
How do I create a Balch Springs water account?
You can create a new account on the Balch Springs Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account. Want to pay without an account?
Does Balch Springs have a pay-by-phone system?
Making payments, checking your balance or requesting extensions (must be current) for your water account has just gotten easier with our new Pay-by-Phone system! Balch Springs water customers now have the option to make payments by phone at any time. The system is available 24 hours a day, 7 days a week, by simply dialing (855) 202-3000.
How do I contact city of Balch Springs?
Need Help? Contact us at 972-286-4477 or [email protected]. Forgot password? Need to set up an account?
Does Balch Springs have running water?
When you move to a new home in Balch Springs, you’ll most likely already have running water, but you’ll still need to set up water service with the Balch Springs Water. Luckily, Balch Springs has made it pretty simple with the following online form. Starting service generally takes just two business days.
Does Balch Springs have a water quality report?
Under the authority of the Safe Drinking Water Act, the EPA requires Balch Springs Water Services to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.