How to Pay Your Avista Bill Over the Phone

Paying your utility bills can be a hassle if you don’t know the proper steps Luckily, Avista offers a simple phone payment option for customers who prefer talking to a real person when taking care of their bill In this article, we’ll go over everything you need to know about paying your Avista bill over the phone.

Avista’s Bill Pay Phone Number

The first key detail you need is Avista’s phone number for bill payments The number to call is

800-227-9187

This toll-free number will connect you directly to Avista’s customer service team. It’s available Monday through Friday from 7am – 7pm and on Saturdays from 9am – 5pm.

So whenever you need to pay your gas or electric bill over the phone, just dial 800-227-9187. Avista representatives will be ready to assist you.

What Information to Have Ready

Before calling Avista to make a payment, take a moment to gather the following items:

• Your Avista account number
• The total amount due on your most recent bill
• The payment method you wish to use (checking account, credit card, etc.)

Having this information on hand will allow the process to go faster. The representative will need your account number to pull up your billing details.

You may also want to have your bank account or credit card in front of you. This makes it easy to reference your payment info during the call.

Step-by-Step Guide to Paying Over the Phone

Here is an overview of what to expect when you call 800-227-9187 to pay your Avista bill:

1. Dial the number and select the “Pay Bill” option when prompted.

2. An Avista agent will request your 10-digit account number to access your account.

3. They will verify your current balance and confirm the amount you wish to pay.

4. Provide your payment method details (bank account or credit/debit card number).

5. The agent will process the payment and provide a confirmation number.

6. Your account balance will be updated instantly and you’ll receive a payment confirmation email.

The entire call usually takes 5-10 minutes. It’s a quick and easy way to pay without leaving home!

Payment Method Options

Avista offers several ways to pay over the phone:

• Checking account – Provide your account number and routing number. Payments post 1-2 business days later.

• Credit/debit card – Pay with Visa, Mastercard, Discover or American Express. Payments process immediately.

• AutoPay – Set up recurring payments from your checking account on your due date.

• Western Union – For same day payments, pay with cash at Western Union and provide the receipt number.

• MoneyGram – Make a cash bill payment at MoneyGram locations using Avista’s receive code.

Discuss which option works best for your needs when you call. The Avista agents can explain how each payment method works.

Benefits of Paying by Phone

Along with convenience, here are some key advantages of paying your Avista bill over the phone:

• Talk to a real person if you have questions or need assistance
• Immediate payment processing and confirmation
• Avoid late fees by paying on your due date
• Secure payments without sharing financial details online
• Get enrolled in auto-pay for easier bill management

So if you ever miss the mail pickup or just prefer speaking to someone directly, call 800-227-9187 anytime Monday through Saturday to pay your gas or electric bill. Avista’s team will provide fast, friendly phone payment service.

Phone Payment Tips

To ensure a smooth bill-paying experience over the phone, keep these tips in mind:

• Call early in the billing cycle to avoid a last-minute rush
• Double check your account balance before calling
• Have your payment details handy to speed up the process
• Write down your confirmation number for your records
• Set reminders to call on your next due date

With just your account number, current bill, and preferred payment method, you can take care of your Avista bill with one quick phone call. No checks, stamps, or hassle required!

So remember – anytime you need to pay your Avista utility bill, just dial 800-227-9187. Friendly and knowledgeable reps are standing by to assist you Monday through Saturday.