Paying your AT&T bill is easy when you know the right mailing address to send it to. With different addresses for various AT&T services, it can get confusing. This guide will outline the correct mailing address you need for seamless AT&T bill payments depending on your specific services.
Overview of AT&T Bill Payment Addresses
AT&T uses different PO boxes and mailing addresses for customers to send bill payments, depending on which AT&T services you subscribe to.
The main mailing addresses are:
- AT&T Wireless – For mobile phone and data plans.
- U-verse TV and Internet – For AT&T television and/or broadband services.
- DSL and Home Phone – For landline and internet over phone lines.
- Small Business – For AT&T business and enterprise customer accounts.
It’s important to always verify you are sending your payment to the right mailing address to avoid processing delays or confusion on your account
AT&T Wireless Bill Pay Address
If you have AT&T wireless service for your mobile phone, data plans, or devices like tablets, the billing address to mail payments to is:
AT&TPO. Box 6416Carol Stream, IL 60197-6416
This PO box is specifically for AT&T’s wireless services division that handles mobile accounts.
Be sure to use this address when mailing checks or money orders for your monthly wireless phone bill, data plans, device installment plans, or any other AT&T mobile services.
U-verse TV and Internet Bill Pay Address
For U-verse television packages, AT&T internet plans, or bundling TV and internet, mail your bill payment to:
AT&T
P.O. Box 5014
Carol Stream, IL 60197-5014
This address is designated for AT&T’s U-verse TV and broadband services accounts. Use it consistently for any billing related to your U-verse television programming, internet service plans, or combined bundles.
DSL and Home Phone Bill Pay Address
If you still have traditional landline phone service or DSL internet through AT&T, send your bill payments to:
AT&T
P.O. Box 5080
Carol Stream, IL 60197-5080
This PO box handles payments for legacy AT&T home phone and DSL accounts. Make sure to use it for bills related to your landlines, DSL internet, or any bundles of the two services.
Small Business Bill Pay Address
AT&T business customers should mail their bill payments to:
AT&T Remittance Center
P.O. Box 5001
Carol Stream, IL 60197-5001
This address is specifically for AT&T’s small business and enterprise accounts. Use it consistently for wireless plans, internet services, phone systems, or any other AT&T business products your company utilizes.
How to Pay Your AT&T Bill by Mail
Sending your payment by mail is easy. Just follow these steps:
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Verify the correct mailing address for your AT&T services.
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Make checks or money orders payable to AT&T.
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Include your complete AT&T account number on the check or payment slip.
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Mail at least 7-10 days before your due date to ensure on-time delivery.
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Use the matching return envelope from your bill for pre-addressed mailing.
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Send via USPS First Class Mail for standard delivery time.
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Keep the tracking number or receipt as proof of mailing.
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Expect 5-7 days for mailed payments to process to your account once received.
Benefits of Paying Your AT&T Bill by Mail
While online payments are convenient, mailing your payment offers advantages like:
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Avoiding credit/debit card processing fees that apply to some online payments
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Establishing payment history with physical proof via receipts
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Giving yourself time to review your bill closely before paying
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Not needing to create online accounts or store payment information
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Allowing multiple people or departments to handle mailed bills
Know the Right Place to Mail Your AT&T Payments
Knowing the correct address makes paying your AT&T bill by mail simple. Verify the mailing address based on your specific services to avoid delays. For the proper handling of your account, always send wireless, TV, internet, phone, and business payments to the designated PO box.
Use the main AT&T customer service number to call AT&T for all of the following scenarios:
- Make changes to your account
- Pay your AT&T internet (including AT&T Fixed Wireless) or TV bill
- Transfer service to a new address
- Add/remove AT&T services
- Check shipping status of AT&T equipment
- Troubleshoot internet or TV issues
- Report a service outage
- Get help installing AT&T equipment
- Order replacement equipment
- Schedule a service appointment
- Use the primary AT&T phone number if you are wanting to terminate your AT&T account
- To reach AT&T customer retention, say “customer retention” or “cancel service” when prompted to state the reason for your call
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AT&T wireless customer service
AT&T wireless customers should call 611 or (800) 331-0500 from their AT&T mobile phone — not the main AT&T customer service number — for the best experience. Hours: Every day, 7 a.m. – 10 p.m. local time Call AT&T wireless customer service to:
- Make changes to your account
- Check shipping status of AT&T phones
- Pay your AT&T wireless bill
- Transfer service to a new address
- Check for service outages
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DIRECTV customer service
Call the main DIRECTV customer service number at (855) 951-2403 for all issues related to your DIRECTV service. Customer service hours: Every day, 8 a.m. – 9 p.m. CT; Tech support available 24/7. Call DIRECTV customer service for:
- Make changes to your account
- Troubleshoot DIRECTV issues
- Pay your DIRECTV bill
- Transfer service to a new address
Paying your AT&T wireless bill
You can also pay your AT&T wireless bill online at att.com, with the myAT&T app or at an official AT&T store location. Set up automatic payments online or with the myAT&T app, which may qualify you for a monthly discount.
To pay your AT&T wireless bill over the phone:
- Dial *PAY or *729 from your AT&T wireless device. Spanish-speaking customers may dial *PAGAR or *72427
- Choose 1 to pay using a bank account or 2 to pay with a credit or debit card
- Input your payment information by following the automated prompts
A confirmation number will be sent to you after a successful payment is made. If there’s no time for a phone call, you can also enroll in TXT-2-PAY to receive a balance notification six days before your billing due date to which you can reply to pay using a verified account.
How To Pay Your AT&T Bill Online
FAQ
What address do I mail my AT&T payment to?
Can I pay my AT&T bill by mail?
How do I contact AT&T billing?
Where do I mail my DirecTV payment to?
How do I Mail my AT&T payment?
Assemble your payment. You can either use the envelope provided with your monthly bill or hand address an envelope. Put your return address in the upper left corner and add the AT&T payment mailing address. Affix proper first class postage and your payment is ready to mail.
What address should I include with my mailed AT&T bill payment?
AT&TPO Box 5014Carol Stream, IL 60197-5014 It’s critical to use this precise address on your payment envelope to prevent processing problems or delays, What Information Should You Include with Mailed Payments? Along with mailing to the address above, be sure to include these key details with your mailed AT&T bill payment:
How do I make a fast pay payment with AT&T?
Assemble your payment. You can either use the envelope provided with your monthly bill or hand address an envelope. Put your return address in the upper left corner and add the AT&T payment mailing address. Affix proper first class postage and your payment is ready to mail. Can I make a fast pay payment with my AT&T account? Yes.
How do I get my AT&T payment credit?
Contact AT&T if you don’t see payment credit after 10 business days to request research on status. Mailing your payment is one option, but AT&T also allows in-person payments at: Find nearby AT&T stores or payment locations on their website to pay your bill in cash, checks, or money orders. In-person payments get applied right away.
Can I Pay my AT&T bill online?
You can pay your AT&T bill online, in person, over the phone, and by mail. We accept the following payment methods online. FYI: Online payments usually post to your account within minutes, but they can take up to 24 hours to complete. You can pay your AT&T bill online, in person, over the phone, and by mail.
How do I verify my AT&T payment address?
You can verify the payment address on the AT&T website under the “Support” tab. The current address is: AT&T U-verse, P.O. Box 5014, Carol Stream, IL, 60197. X Research source Pay your bill via the automated phone system. Dial 1-800-288-2020 to access the 24 hour-a-day telephone customer service system.