A Guide to Paying Your Atlantic City Electric Bill

Paying your electricity bill on time every month is an essential responsibility as an Atlantic City Electric customer. However, the payment process can sometimes be confusing, especially if you’re new to paying utility bills. This comprehensive guide will walk you through all the need-to-know details for paying your Atlantic City Electric bill quickly and easily each month.

Overview of Atlantic City Electric

Headquartered in New Jersey, Atlantic City Electric provides electricity to nearly 560,000 homes and businesses in southern New Jersey. They offer online account access and bill payment options to customer for convenient account management.

As an Atlantic City Electric customer, you are responsible for paying the charges on your monthly electric bill by the listed due date Late payments will incur a late fee, so it’s important to pay on time – either in full or the minimum amount due

Payment Options from Atlantic City Electric

Atlantic City Electric offers several flexible payment options to fit every customer’s needs:

Online

• Pay online via MyAccount – Log in to pay by credit/debit card or electronic check. You can also set up automatic payments.

• Pay online via BillMatrix – Third-party processor for credit/debit card or electronic checks. Convenience fees apply.

Phone

• Pay by phone – Call the automated pay-by-phone number and follow prompts to pay with credit/debit card or checking account.

Mail

• Send a check or money order to the payment address printed on your bill stub. Include your account number on the check.

In Person

• Pay at an authorized payment center – Visit in person during business hours to pay with cash, check or money order.

• Pay at the Atlantic City Electric office – Drop off check/money order payments at the AC Electric office during business hours.

Automatic Bank Draft

• Automatic monthly payments directly from your bank account on your bill’s due date. Sign up through MyAccount.

Credit Card AutoPay

• Automatic monthly payments charged to your credit card on your bill’s due date. Enroll through MyAccount.

Tips for Paying Your Bill

Follow these tips and best practices when paying your Atlantic City Electric bill:

• Pay your bill in full each month before the due date to avoid late fees. The due date is printed on your bill.

• If you can’t pay in full, pay at least the minimum amount due to avoid disconnection.

• Sign up for reminders through MyAccount to get an email or text when your bill is ready and when it’s due.

• Opt for AutoPay or recurring payments so you never miss a payment.

• If mailing a payment, allow 7-10 days for it to reach AC Electric and be processed. Pay early to avoid lateness.

• Keep your account number handy when making a payment over the phone or online.

• Save receipts and confirmation numbers to track payments.

• Monitor your account online to ensure on-time payments are properly credited.

Assistance Programs from Atlantic City Electric

If you’re struggling to keep up with electric payments, Atlantic City Electric offers programs and resources to help:

• Payment arrangements – Set up a personalized installment plan to pay your balance over time.

• LIHEAP assistance – Income-eligible customers can receive federal bill payment assistance.

• Budget billing – Pay a consistent amount each month based on your average costs.

• Cancellation protection – Have late fees waived and avoid disconnection with on-time minimum payments.

• Third party notification – Assign someone to be notified if your account becomes past due.

Be sure to contact Atlantic City Electric right away if you anticipate trouble paying your bill so they can go over assistance options before your account becomes delinquent.

What to Do if You Miss a Payment

If you happen to miss an electric bill payment, take action right away:

• Pay at least the minimum amount due as soon as possible to avoid disconnection.

• Contact AC Electric immediately to discuss payment arrangement options.

• If you receive a disconnection notice, pay the amount listed by the due date.

• If service is disconnected, pay the full past due amount to have service restored.

Don’t wait until after disconnection to seek help – call Atlantic City Electric early on to set up flexible payment plans. Stay in close communication with them for the best results.

Let Atlantic City Electric Handle Your Electricity Payment

As an Atlantic City Electric customer, keeping your account in good standing by paying your bill promptly each month is essential. Take advantage of the many payment methods and assistance programs offered so you can pay your bill quickly, easily and affordably. With responsible account management, Atlantic City Electric can supply your home or business with seamless electrical service.