A Guide to Paying Your Water Bill with Atlanta Watershed Management

Keeping your water service running smoothly involves paying your bill on time every month. Atlanta Watershed Management offers various options to pay your water and sewer bill conveniently. Read on for a comprehensive guide to paying your bill with Atlanta Watershed Management.

Overview of Atlanta Watershed Management

Atlanta Watershed Management is the department that provides drinking water and sewer services to residents and businesses in the city of Atlanta They supply clean water to around one million people daily

As a customer, you receive a monthly bill for your water and sewer usage based on meter readings. It’s important to pay this bill by the due date to avoid late fees or service disruption.

Atlanta Watershed Management offers flexible payment choices to suit different needs and preferences. Keep reading to learn the ways you can pay your water bill.

Benefits of Paying Your Water Bill on Time

Before diving into the payment methods let’s review why it’s essential to pay your water bill on time every month

  • Avoid late payment penalties and fees
  • Prevent service interruption
  • Maintain a positive payment history
  • Save money compared to reactivation fees if service is disconnected
  • Conserve resources and use water responsibly
  • Fund infrastructure maintenance and improvements
  • Allow uninterrupted water service for sanitation, hygiene, and daily use

Paying on time benefits you, the utility provider, and the wider community. Review your bill promptly and pay by the due date.

Payment Options Offered by Atlanta Watershed Management

Atlanta Watershed Management offers numerous options to pay your monthly water bill conveniently:

  • Online – Pay via the customer web portal anytime using credit/debit card or e-check.

  • By Phone – Call the payment line at 404-546-0311 and pay with a card.

  • Text – Register for text payments to pay fast via text message.

  • Mail – Send a check or money order to the payment mailing address.

  • In Person – Visit a walk-in customer service center to pay by cash, check, card or money order.

  • Drop Box – Use the night drop box at City Hall after hours to leave a check or money order.

  • Third-Party – Pay at Western Union locations, Walmart or your bank.

These options allow you to pay in the most convenient way based on your needs and preferences each month.

Step-by-Step Instructions for Popular Payment Methods

Here are more detailed instructions for some of the most popular ways to pay your Atlanta Watershed Management water bill:

Pay Online

  1. Visit the Atlanta Watershed Management online bill pay website.

  2. Login to your account with your username and password.

  3. Select “Pay Bill” and enter your payment amount.

  4. Enter your credit/debit card details or checking account info.

  5. Select whether this is a one-time or recurring payment.

  6. Review payment details and submit.

Pay by Phone

  1. Call 404-546-0311 – the Atlanta Watershed Management payment line.

  2. Follow prompts to enter your account number and access code.

  3. Choose the “Make a Payment” option.

  4. Enter the payment amount when prompted.

  5. Provide credit/debit card details to the agent.

  6. Get a confirmation number once payment processes.

Pay by Text

  1. Sign up for text payments through the online portal.

  2. Register your account to make one-time text payments.

  3. Receive a text with your current balance due.

  4. Reply with the amount you want to pay.

  5. Authorize the payment when you get a confirmation text.

Tips for Hassle-Free Bill Payment

Follow these tips and best practices to keep your water bill payments on track:

  • Sign up for paperless billing to get due date reminders by email.

  • Enroll in autopay to have payments automatically debited each month.

  • Check your balance online before calling to pay for faster service.

  • Pay a few days before the due date in case of processing delays with cutting it too close.

  • Update your contact info to ensure you get important notifications.

  • Contact customer service with any bill questions to avoid incorrect payments.

  • Maintain records of payment confirmations for your records.

Streamlining your bill payment process makes life easier and avoids late charges!

Payment Assistance Programs Available

If paying your water bill is ever a financial hardship, Atlanta Watershed Management offers assistance programs:

  • Senior Citizen Discount – Reduced bills for low-income seniors 65+.

  • Care and Conserve – Plumbing repair assistance for seniors and disabled customers.

  • Customer Hardship Program – Payment arrangements for customers in need.

  • Low-Income Assistance Program – Lower bills for low-income households based on eligibility.

Contact customer service to learn more about these bill relief programs if needed.

Avoid Service Disruption with On-Time Payment

Atlanta Watershed Management Bill Pay

My Account LoginUser Name Password Remember me

Creating a User Name gives you access to your account details and some great tools including:

  • – View and Pay your bills online
  • – View Smart Meter consumption data
  • – Review your transaction and payment history
  • – Analyze and download your water usage
  • – Add multiple accounts to your web profile

Before you get started, please have your most recent bill handy to complete the registration form.

My Account has a New Look

Welcome to the new Service customer portal!

Customers with existing profile credentials can use the same username and password.

Water bill program to help Atlanta residents with past due payments

FAQ

How do I pay my Atlanta waste management bill?

Online – Click here to pay your bill online using our convenient and secure online bill payment service. Customer Service Center – Payment windows are available on the first floor of Atlanta City Hall, 55 Trinity Ave. SW, Atlanta, GA 30303 and 72 Marietta Street NE Atlanta GA 30303.

What is the phone number for Atlanta Watershed customer service?

For all of your customer service needs, we are here to help you. We want to hear from you, please use our online form at ATL311.com to submit request online or contact us at 404-546-0311 outside the City limits, or 311 within the City limits 7:00 a.m. – 7:00 p.m. Monday – Friday.

Who provides water in Atlanta?

The Department of Watershed Management is a trusted regional public utility serving 1.2 million customers each day.

How do I apply for city of Atlanta watershed management?

If applying online or via fax, all fees and deposits will be included on your first City of Atlanta Department of Watershed Management bill. Fees and deposits are required at the time of application if applying in person. 1. A completed New Service Application 2.

Where can I pay a bill in Atlanta GA?

Customer Service Center – Payment windows are available on the first floor of Atlanta City Hall, 55 Trinity Ave. SW, Atlanta, GA 30303 and 72 Marietta Street NE Atlanta GA 30303. We accept Visa, Master Card, American Express and Discover cards. We also accept debit card, check or money order.

What does the Department of watershed management do?

The Department of Watershed Management is dedicated to providing the highest quality drinking water and wastewater services to residential, businesses and wholesale customers at the lowest possible cost, while protecting urban waterways, conserving natural resources, and providing clean, safe water for downstream customers.

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