How to Pay Your Athens-Clarke County Water Bill Online and In-Person

Living in Athens-Clarke County? Here is a complete guide to paying your water bill quickly online, by phone, or in-person.

Overview of Payment Options in Athens-Clarke County

Athens-Clarke County offers flexible ways to pay your water bill

• Online through Click2Gov
• By phone
• Bank draft
• Dropbox
• Mail
• In-person at the Water Business Office

Most methods allow credit/debit cards, checks, cash and money orders See the details for each payment method below.

Paying Your Water Bill Online in Athens-Clarke County

Paying at Click2Gov is the fastest and most convenient way to pay your Athens-Clarke County water bill online.

How to Pay Your Water Bill Online

Follow these simple steps to pay online:

1. Go to www.accgov.com and click on “Pay Your Bill Online”.

2. This redirects you to the Click2Gov payment portal.

3. Select “Login” and enter your username and password.

4. Choose the account to pay and enter the payment amount.

5. Submit your payment information to process the transaction.

6. Payment instantly posts to your account.

Tips for Online Payments

• Check account balance first to avoid surprises.

• Have your account number ready to log in quickly.

• Save payment information for faster checkout.

• Sign up for paperless billing and due date reminders.

Paying online prevents late fees and outages!

Paying Your Athens Water Bill by Phone

Call 706-613-3500 anytime to pay your water bill quickly over the phone.

How to Pay by Phone

To pay by phone:

1. Call 706-613-3500.

2. Specify you want to make a payment.

3. Enter your account number and payment amount.

4. Provide your debit/credit card details.

5. Payment will process immediately during business hours.

Tips for Phone Payments

• Have your account number and card ready before calling.

• Double check card expiration date to avoid declines.

• Make note of confirmation number as proof of payment.

• Call during business hours for real-time processing.

Paying by phone is quick, easy, and available 24/7!

Paying by Automatic Bank Draft

For ultimate convenience, enroll in monthly automatic payments from your bank account.

How to Sign Up for Automatic Payments

1. Print the bank draft application from the county website.

2. Fill out the form with your account and payment details.

3. Attach a voided check and submit to the Water Business Office.

4. Your bill will now auto-pay every month on the due date.

Tips for Automatic Payments

• Pick a draft date at least 5 days before your due date.

• Monitor your account balance before draft dates.

• Notify the county if your account changes or to cancel drafts.

Set it and forget it with automatic drafts!

Using the 24/7 Dropbox for Payments

For low-contact payments, use the secure 24/7 dropbox outside the Water Business Office.

How to Use the Dropbox

1. Place your payment and stub in an envelope.

2. Deposit the envelope in the dropbox outside 124 E. Hancock Ave.

3. Keep the receipt portion as proof of payment.

4. Allow 2 business days for processing.

Tips for Dropbox Payments

• No cash payments – checks or money orders only.

• Include your full account number on the payment.

• Send at least 5 days before your due date.

The dropbox allows you to pay anytime without going inside!

Paying Your Athens Water Bill by Mail

Send your payment by mail using the stub and envelope from your bill.

How to Pay by Mail

1. Write your account number on the payment check or money order.

2. Include the payment stub from your water bill.

3. Mail to the P.O. Box address at least 7 days before your due date.

4. Allow 5 business days for delivery and processing.

Tips for Mailed Payments

• Double check account number to prevent misapplied payments.

• Use standard envelopes and postage to avoid mail delays.

• Consider certified mail for proof of payment date.

• Send at least 1 week early to prevent late fees.

Just drop it in the mail for easy payments on-the-go!

Paying Your Water Bill In-Person

Make cash, check, or card payments in-person at the Water Business Office.

How to Pay at the Office

1. Go to 124 E. Hancock Ave. during business hours.

2. Have your account number and payment amount ready.

3. Make your payment at the front desk with cash, check, or card.

4. Get a printed receipt as proof of payment.

Tips for In-Person Payments

• Visit Monday-Friday 9am-4pm for service.

• Allow extra time for parking and potential lines.

• Bring cash for faster transactions.

• Use cards to avoid lobby hours with cash/checks only.

In-person payments mean same day processing if required.

Avoid Late Fees and Service Disruptions

To prevent extra charges and outages:

• Pay early – Send at least 1 week before your due date.

• Check your balance – Log in regularly to monitor usage.

• Update contact info – Keep phone and email current for reminders.

• Enroll in autopay – Sign up for automatic monthly payments.

Staying on top of your water account prevents penalties!

Contact Customer Service With Questions

If you need assistance with your Athens-Clarke County water bill, contact customer service:

• Call 706-613-3500

• Visit the Water Business Office

• Email [email protected]

They can help with payment issues, account changes, billing questions, and any other water service needs.