How to Pay Your Arkansas Valley Electric Bill Quickly and Easily

Paying your monthly electric bill to Arkansas Valley Electric Cooperative Corporation (AVECC) is easy and convenient with multiple payment options available. From online payments to cash payments at local offices, AVECC offers flexibility in how members pay bills Read on for a complete guide to paying your AVECC electric bill

Overview of Payment Options from AVECC

As a member-owned electric cooperative, AVECC aims to provide exceptional service and value to members in western Arkansas This includes offering quick, easy ways for members to pay their monthly electric bills

Payment options available from AVECC include:

• Pay online
• Pay by phone
• Pay in person at any AVECC office
• Pay via automatic bank draft
• Pay by text
• Pay at PaySite kiosks
• Pay through AVECC mobile app

With online, phone, text, automatic bank drafts, and kiosk payments, members can pay anytime from anywhere. Paying in person or setting up recurring bank drafts allows for predictability and person-to-person service.

Pay Your AVECC Bill Online

For fast, secure online bill payments, AVECC members can easily pay at avecc.com. Paying online allows 24/7 access from your computer or mobile device.

Benefits

• Pay anytime, anywhere online
• Make one-time payments or set up automatic monthly payments
• Avoid late fees by paying by due date
• Store payment information securely for future use
• View payment history and billing statements

How to Pay Online

Follow these simple steps to pay your AVECC electric bill online:

1. Visit avecc.com and click “Pay My Bill”

2. Enter your account number and 4-digit PIN

3. Select “Make Payment” and enter payment amount

4. Enter payment information and submit

5. Confirmation page displays ensuring your payment was made

Paying online with AVECC is fast, easy, and secure for all members. Set up recurring payments or make one-time payments 24/7.

Pay by Phone with AVECC Bill Pay

In addition to online payments, AVECC members can pay electric bills conveniently by phone. Just call the AVECC automated pay-by-phone line anytime.

Benefits

• Speak to a representative or use self-service options
• Available 24 hours a day, 7 days a week
• Avoid late fees by paying before due date
• Payment posts to your account immediately

How to Pay by Phone

1. Call AVECC at 1-800-468-2176

2. Select option for pay-by-phone

3. Enter account number and PIN

4. Choose to pay current balance or enter payment amount

5. Provide credit/debit card information

6. Payment will be processed and posted to your account

Paying by phone is easy and efficient, making it a top choice for AVECC members to pay their electric bill.

Pay In-Person at AVECC Offices

For personalized service, AVECC members can pay electric bills at any AVECC office location in person with cash, check or credit/debit card.

Benefits

• Meet with member services representatives
• Pay with cash or check if preferred
• Get account questions answered
• Avoid mailing bills and checks

How to Pay at an AVECC Office

1. Locate your nearest AVECC office

2. Bring your printed bill or know your account number

3. Select cash, check, or credit/debit card for payment

4. Make your payment with a representative

5. Obtain a payment receipt

Paying in person allows AVECC members to get fast, friendly service at any AVECC office.

Sign Up for Automatic Bank Drafts

For hands-free bill payment, AVECC members can enroll in automatic monthly bank drafts from a checking or savings account. This sets up recurring, predictable payments.

Benefits

• Payments processed automatically each month
• Avoid late fees with on-time payments
• Lock in due date that aligns with paydays
• One less bill to remember to pay
• Can budget knowing the same amount will be drafted monthly

How to Enroll in Bank Drafts

1. Contact AVECC member services to enroll

2. Provide bank account information

3. Select draft date that works for you

4. Monthly payments will now be automatically drafted

Let AVECC automatically withdraw funds each month for a hassle-free way to pay your electric bill.

Pay via Text Message

For quick, on-the-go payments, AVECC members can text a payment from their mobile device 24/7.

Benefits

• Pay anytime from anywhere by text
• Avoid late fees by texting payment before due date
• Payment confirmed immediately via text
• Fast and easy one-time payments

How to Pay by Text

1. Text “PAY” to 1-833-245-2851

2. Receive a text with payment links

3. Click link to pay bill via text message

4. Enter account and payment information

5. Payment will process and confirmation text will be sent

Text payments make paying your AVECC electric bill easy even when you’re on the go.

Use PaySite Kiosks

For self-service bill payment, AVECC members can visit PaySite kiosks located around the community to pay with cash, cards, or checks.

Benefits

• Extended hours at various locations
• Accepts cash, cards, checks, and money orders
• Get payment receipts immediately
• Avoid driving to an AVECC office

How to Pay at a Kiosk

1. Locate your nearest PaySite kiosk

2. Select “Bill Pay” and search for AVECC

3. Enter account number and payment amount

4. Insert cash or card to make payment

5. Take your receipt after payment processes

PaySite kiosks offer simple, convenient bill payment for AVECC members when you’re out running errands.

Download the AVECC Mobile App

Managing your electric account and making bill payments is now possible right from your smartphone or tablet with the AVECC mobile app.

Benefits

• Pay bills via the app from anywhere
• Review account balance and history
• View outage status and report outages
• Access customer service contact information
• Get account notifications and communications

How to Use the Mobile App

1. Download the AVECC mobile app on your device

2. Log in using your account number and PIN

3. Access account details and pay your bill via the app

4. Opt in to alerts and manage account from your phone

The AVECC mobile app provides an easy, convenient way to pay and manage your electric account on-the-go.

Get Set Up with Levelized Billing

To spread electric costs evenly throughout the year, AVECC members can enroll in Levelized Billing. This sets the same monthly bill amount based on annual usage.

Benefits

• Predictable, fixed bill each month
• Avoid season peaks and dips in electric bills
• Easy monthly budgeting
• Prevent bill surprises

How to Start Levelized Billing

1. Contact AVECC to enroll in Levelized Billing

2. Your monthly bill amount will be calculated

3. Pay that fixed amount each month for a year

4. Your bill will be re-evaluated annually

Levelized Billing from AVECC brings stability and predictability for paying electric bills all year long.

See If You Qualify for Payment Assistance

For AVECC members facing financial hardship, payment assistance programs may be available, including:

• Business Customers Coronavirus Response Program
• Federal HEAP Home Energy Assistance
• NEA DollarMore program

Contact an AVECC member specialist to learn about eligibility and enrolling in payment assistance programs. Reduced or extended payment arrangements may be available for qualifying households.

Paying Your AVECC Bill is Simple and Convenient

As a member-focused electric cooperative, AVECC offers many secure, convenient ways for members to pay their electric bills. Online, phone, text, automatic payments, and in-person options provide flexibility. Contact AVECC or visit avecc.com to enroll in programs and seamlessly pay your electric bill each month.