Having reliable access to clean water is vital for every community. As a customer of Arab Water Works in Alabama, it is important to pay your water bill on time each month. Arab Water Works offers several bill payment options to meet your needs. Read on to learn the easiest ways to pay your Arab Water Works water bill.
Overview of Arab Water Works
Arab Water Works is a water utility company that provides drinking water and sewer services to over 6,500 residential and commercial customers in Arab, Alabama. They pull water from two surface sources, Piney Creek and Brown’s Creek.
As a customer of Arab Water Works, you receive monthly water bills for your usage and sewer service. Bills are typically generated around the 10th of each month, with payment due by the 28th to avoid late fees or disruption of service.
Arab Water Works offers various payment options to fit every customer’s needs, detailed below.
Pay Online
The fastest and most convenient way to pay your Arab Water Works bill is online. Online payments can be made 24/7 through Arab Water Works’ website or through the third-party bill pay service NexBillPay.
To pay online at wwwarabwaterworks,com
- Visit the website and click “Pay Bill”
- Enter your 7-digit account number and 4-digit PIN
- Select payment method and submit payment
To pay through NexBillPay:
- Go to nexbillpay.com/arabwater
- Enter your account number
- Select “Pay Bill” and enter payment details
- A $1.50 convenience fee applies
Online payments process instantly saving you time and hassle. You can also view billing history and set up recurring payments.
Pay by Phone
Call Arab Water Works at (256) 586-3159 to pay your water bill over the phone. Have your account number and PIN handy to process the payment.
Phone payments can be made 24 hours a day, 7 days a week using their automated payment system. Speaking with a customer service representative is only available during normal business hours.
Pay by Mail
If you prefer, mail your payment to Arab Water Works at:
Arab Water Works
PO Box 278
Arab, AL 35016
To avoid late fees, allow 7-10 days for standard mail delivery. Write your 7-digit account number on the check or money order to ensure proper processing.
Pay in Person
You can pay your Arab Water Works bill in person at:
Arab Water Works Office
725 North Brindlee St.
Arab, AL 35016
In-person payments can be made Monday – Friday from 8:00am – 4:30pm. Cash, check, money order, and credit/debit cards are accepted.
Enroll in AutoPay
For maximum convenience, enroll in AutoPay payments through Arab Water Works. This automatically deducts your bill from your checking account or credit card each month.
To sign up:
- Login to your account on www.arabwaterworks.com
- Click on “AutoPay” under “My Profile”
- Enter your payment method details
AutoPay ensures you never miss a payment or deal with late fees again.
Check Your Balance and Usage
Before making a payment, log in to your Arab Water Works account online or use the mobile app to check your current balance. This helps you pay the correct amount and avoid overdrafts.
You can also view usage graphs to monitor your household water consumption over time. Track spikes and dips to detect leaks or change usage habits.
Understand Billing Cycles and Due Dates
Arab Water Works bills monthly, with bills generated around the 10th of each month. Payment is due by the 28th of the month to avoid late fees.
If the 28th falls on a weekend or holiday, payments are due the next business day. Late fees are 10% of the balance.
Knowing the billing cycles and due dates helps you budget appropriately and get payments in on time.
Avoid Service Disruptions
Accounts 30 days past due are subject to water service disruption. Make your payment by the 28th of each month to avoid any disruption of service.
If your service is disconnected, you must pay the past due amount in full plus a $25 disconnection fee and $25 reconnection fee.
Paying on time is the best way to avoid costly service disruptions.
Get Payment Assistance if Needed
If you are struggling financially, Arab Water Works has programs to help qualified low-income customers pay their bills, including:
- Payment arrangements – Establish a payment plan for past due balances
- LIHEAP funding – Federally funded utility bill assistance
- Payment matching – Arab Water Works matches payments up to $150
Contact their customer service team to learn more about bill payment assistance programs. Never hesitate to ask for help if you need it.
Opt for Paperless Billing
Enroll in paperless billing through your online account to receive bills via email instead of mail. This saves paper, time, and hassle each month.
You’ll receive an email when your new bill is ready to view and pay online. Paperless billing makes bill management easier.
Paying Your Arab Water Works Bill
Access to clean drinking water is essential. Paying your monthly Arab Water Works bill helps ensure uninterrupted service while supporting system maintenance and improvements.
Use the convenient online, phone, mail, auto pay, and in-person options to fit your payment preferences. Check your balance and usage online before paying on time each month.
Contact Arab Water Works customer service with any questions about your account, payment options, or if you need assistance paying your bill. They are available to help get and keep your water service flowing.
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FAQ
What is the phone number for Alabama Water Works pay bill?
Does Arab Water Works Board offer nexbillpay?
Arab Water Works Board has partnered with Nexbillpay to extend an additional payment option for customers interested in using their debit or credit card. Nexbillpay is a trusted third-party automated payment service that allows you to pay online. You will need your Account Number provided on your statement
How do I create an account with Arab water?
If you already have an account, you just need to login to the Arab Water site. Arab Water accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the Arab Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit.
Where does the Arab Water Works Board get its water?
The Arab Water Works Board provides water for about 34,800 residents living in the area of Arab, Alabama. Established in 1892, the Arab Water Works Board currently obtains its supply from a combination of surface water coming from the Brown’s Creek Embayment (Lake Guntersville) and groundwater from a well in Warrenton.
How long does it take to set up water service in Arab?
When you move to a new home in Arab, you’ll most likely already have running water, but you’ll still need to set up water service with the Arab Water. Luckily, Arab has made it pretty simple with the following online form. Starting service generally takes just two business days. Click here to fill out a Start Service Form.
What are the hours of operation for the Arab sewer department?
Office Hours:Monday – Friday7:30a-4p Contact the Arab Sewer Department for availability & applicable connection fees. The City of Arab has a mission to foster and sustain a living environment that cultivates progressive awareness and the acceptance of diverse cultural differences, while maintaining a wholesome family atmosphere.
How do I contact Arab Electric Cooperative?
Arab Electric Cooperative331 South Brindlee Mountain ParkwayArab, Alabama 35016256.586.3196www.arab-electric.org Office Hours:Monday – Friday7:30a-4p Contact the Arab Sewer Department for availability & applicable connection fees.